Forum Replies Created

Viewing 30 posts - 7,951 through 7,980 (of 10,428 total)
  • Author
    Posts
  • in reply to: Menu font color won't change. #619021

    Hey drejones90!

    You can change the color from Enfold > Advance Styling > Menu links

    If the above don’t work please change the color value in the below CSS and add it in Enfold > General Styling > Quick CSS

    #top #header .av-main-nav > li > a .avia-menu-text {
        color: #000!important;
    }

    Best regards,
    Vinay

    in reply to: page not loading in editor #619011

    Hey!

    We need to take a closer look to help you better please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    in reply to: problems after updating #619010

    Hi!

    We need to take a closer look at this issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    in reply to: Masonry Gallery – Image sizes? #619009

    Hey!

    We can setup both the example for you on a private test page. please create a temporary user with ‘administrator’ role and share in private content with permission to add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    in reply to: Photography portfolio layout #619007

    Hey!

    Please use the below settings as seen in the screenshot to achieve something very similar to what you are looking for. You need to disable the caption from the elements caption tab on top.

    Cheers!
    Vinay

    in reply to: Updated Theme and page disappeared #619003

    Hi!

    Please review the link again we have fixed the fullscreen slider.

    Regards,
    Vinay

    in reply to: Non Standard Size Video #618942

    Hey!

    We are working on your ticket please wait while we update the results here soon. I tried to edit the videos and it is editable. We could not reproduce the issue you have mentioned above. Please let us know more details which browser you are using and if possible please provide a screenshot of the issue so we can help you better.

    Regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Theme options not appearing after installation. #618941

    Hi!

    Thank you for removing the comments, we are working on your ticket please give us a little more time to update the results here.

    Cheers!
    Vinay

    in reply to: Page not displaying content boxes #618860

    Hey Eric!

    We do not take a decision on support policy. We have to play by the themeforest rules.

    Coming to the issue where some page contents are not showin… It is happening because of a wordpress update to resolve it please add the below code in functions.php

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    Once you add the code everything should show up fine and you are probably using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.3 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
    Once you have updated to the latest version you can remove the above code from functions.php

    Best regards,
    Vinay

    in reply to: date in search #618853

    Hey BetuwePC!

    Please use the below css in Quick CSS

    .date-container , .date-container + .text-sep{
      display: none !important;
    }

    Regards,
    Vinay

    in reply to: change menu mouse over #618851

    Hi!

    Please add the below code in quick CSS

    #top .av-main-nav li:hover > ul {
        margin-top: -23px;
    }

    Regards,
    Vinay

    in reply to: Hide border line for secondary menu #618850

    Hey!

    To remove the underline on submenu please replace the above code with

    .current-menu-item, #avia-menu > li:hover {
    border-bottom: 5px solid blue;
    }

    Cheers!
    Vinay

    in reply to: Updated to Enfold (3.5.3) – Avia Editor Blank #618848

    Hi!

    Glad the issue is sorted after clearing the cache. During development you can disable any caching plugins or CDN like cloudflare if you are using them.

    As mentioned in the above link to hard refresh the easiest and sure way is to first press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Thank you for using Enfold :)

    Regards,
    Vinay

    in reply to: Mobile questions #618847

    Hey!

    Please try the below CSS in Quick CSS

    @media only screen and (max-width: 767px) {
    #top #main .sidebar {    
        border-left-width: 0px!important;
        border:none!important;
    }
    .inner_sidebar {
        margin-left: 0px!important;
    }}

    Cheers!
    Vinay

    in reply to: Sidebar on single post ENFOLD #618845

    Hey!

    The login credentials do not work we recommend opening a new ticket if you are sharing any private content as it can be seen by mods and the person who opens the ticket.

    Please check the sidebar option are enabled in enfold > Sidebar Settings > Sidebar on Single Post Entries

    If you still have any issue let us know the login details on a new ticket so we can take a closer look at it.

    Cheers!
    Vinay

    in reply to: Remove Sidebar from posts #618840

    Hey!

    How can I remove the right sidebar from all posts ? (I want them to be full width)

    As i understand you like to remove the sidebar on the single post correct? You have already disabled the sidebar from the Enfold options > Sidebar options> Sidebar on Single Post Entries

    The sidebar is not visible on single blogpost page now.

    We cannot see the woocommerce page which you are referring to please provide the link to the page where we can see the issue and help you reduce the sidebar width.

    You can change the sidebar ratio by going to Enfold > General Layout > Dimensions

    Regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: After WordPress update to 4.5 animations do not work #618839

    Hey!

    We checked again and the site is loading fine now and there are no errors. Glad you found out the conflicting plugin and resolved this issue :)

    FYI we have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Cheers!
    Vinay

    in reply to: page not loading in editor #618838

    Hey!

    We are all out to help you here and it will be much easier to resolve this issue with your kind co-operation. Thank you for your understanding.

    The latest version of the theme is 3.5.3 please go to Enfold > Theme Update > Update the theme

    Then you should see something like the below screenshot

    Best regards,
    Vinay

    in reply to: problems after updating #618836

    Hey superbikecoach!

    The site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
    To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Regards,
    Vinay

    in reply to: Space between posts in excerpt list #618834

    Hey ideafix!

    Please use the below CSS in Quick CSS under Enfold > General Styling

    Feel free to change the margin and padding values to suit your design needs.

    .template-blog .post_delimiter {
        margin: 0 0 20px 0!important;
        padding: 20px 0 0 0!important;
    }
    
    @media only screen and (max-width: 767px) {
    .responsive .template-blog .post_delimiter {
        margin: 0 0 20px 0!important;
        padding: 20px 0 0 0!important;
    }}

    Regards,
    Vinay

    in reply to: editing the WooCommerce Shop page… ? #618831

    Hi!

    You can easily add/update the shop banner image from Enfold > Shop option > Shop Banner Image

    Regards,
    Vinay

    in reply to: custom preloader animation? #618829

    Hey!

    To make any small changes to the default preloader please refer to Ismales post here https://kriesi.at/support/topic/change-gif-for-page-preloader/#post-439038

    To add a new one you have to disable the default preloader from enfold option and add your custom html in a child theme header.php and link it with custom css.

    It is not easy to replace or edit the current preloader by adding custom html in code block. It would require a lot of modifications to be applied to the theme and it is integrated with other theme elements, you will have to hire a freelancer to do it for you.

    Best regards,
    Vinay

    in reply to: Masonry Gallery – Image sizes? #618825

    Hey Emidi!

    To always maintain this proportion you need to add 2 images inside 1/5 col and use a 3/5 col for the middle part and insert a masonry gallery with the below settings.

    We have made a sample page for you with the layout style you requested. Please enable debug mode and copy paste the below code to the default text editor on a new page and save it.

    [av_one_fifth first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='']
    [av_image src='http://localhost/_proj/enfold/wp-content/uploads/2015/02/Showcase-05-3-724x430.png' attachment='36' attachment_size='featured' align='center' styling='' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' custom_class=''][/av_image]
    [/av_one_fifth]
    
    [av_three_fifth min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='']
    
    [av_masonry_gallery ids='406,405,39,38,37,36,35,34,33,32,30,29,28' items='24' columns='flexible' paginate='pagination' size='fixed masonry' gap='1px' overlay_fx='active' container_links='active' id='' caption_elements='title excerpt' caption_styling='' caption_display='always' custom_class='']
    
    [/av_three_fifth][av_one_fifth min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='']
    [av_image src='http://localhost/_proj/enfold/wp-content/uploads/2012/04/013-9-1000x430.jpg' attachment='314' attachment_size='featured' align='center' styling='' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' custom_class=''][/av_image]
    [/av_one_fifth]
    
    

    Best regards,
    Vinay

    in reply to: style.css missing ??? #618821

    Hey betafish!

    Great you found it :) FYI we have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
    Best regards,
    Vinay

    in reply to: Fullscreen Slider Not Showing #618819

    Hi!

    Yes we checked your site once again and everything is working great!

    Thank you for using enfold :) FYI we have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

    in reply to: jQuery not installed? #618816

    Hey!

    We checked for the issue on both the site and on both the sites you are getting a js error in console. It is because you are probably using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Best regards,
    Vinay

    in reply to: Updated Theme and page disappeared #618612

    Hi!

    We re-created the homepage please check the link in private content and everything works fine. something is wrong with the current page please creating a new page by copying the shortcode seen below the advanced layout builder into any new page.

    Regards,
    Vinay

    in reply to: Jetpack Breaking Enfold Advanced Editor #618608

    Hey!

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add custom code if necessary to resolve the issue.

    Cheers!
    Vinay

    in reply to: One Page Layout Menu pointer #618607

    Hi!

    We have reported the issue to Kriesi and hopefully we will have an update soon.

    Best regards,
    Vinay

    in reply to: layerslider #618602

    Hey!

    Great you found a work around! should you have any questions in future please feel free to get in touch with us :)

    Regards,
    Vinay

Viewing 30 posts - 7,951 through 7,980 (of 10,428 total)