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Viewing 30 posts - 7,711 through 7,740 (of 10,428 total)
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  • in reply to: Excerpt length and Read more / Blog post display #626161

    Hey dalboslampen,

    Please add the below code in your child theme functions.php from Appearance > Editor
    Adjust the value 100 to suit your character length in line “return currentText.substr(0, 100);”
    The other one is for blog post titles you can change 50 to any number of characters that suits your design well.

    For more information on child theme please check http://kriesi.at/documentation/enfold/using-a-child-theme/

    // Excerpt length
    function custom_excerpt(){
    ?>
    <script>
    jQuery(window).load(function(){
        jQuery('.post-entry').each(function() {
         	jQuery(".entry-content > p").text(function(index, currentText) {
         		return currentText.substr(0, 100);
    		 });
        	jQuery(".entry-title a").text(function(index, currentText) {
         		return currentText.substr(0, 50);
    		 });
        });
    });
    </script>
    <?php
    }
    add_action('wp_head', 'custom_excerpt');

    Best regards,
    Vinnie

    in reply to: Remove gap and fix mobile image issue #626145

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    We went ahead and tested the form element on a test page please check the link in private. The emails came to my inbox within 5mins(screenshot in private). The delivery time usually depends on the email server. There is no issue with Enfold or WordPress to send emails.

    For testing purpose please check with the email that ends with gmail or yahoo and wait for some time for the email to land in your inbox. If you are able to receive it in your gmail or yahoo it could be an issue with the email setup on your private domain name which can be usually sorted with the hosting company as they have the access to it.

    We await your test result :)

    Cheers!
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.

    Hi,


    @BrendaSarg
    Usually there are 2 places you can find the error one is on the main browser and the other is in js console when you open the dev tools by pressing F12.


    @relaycg
    Glad the update worked for you. I checked your site and yes it is now working correctly however there is one image which is not correctly linked to fix it please reupload the image.

    Please check the link to the broken image in private.

    Best regards,
    Vinnie

    Hi!


    @sergeesteves
    Please open a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend. Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Cheers!
    Vinay

    in reply to: Css Selctor for all facebook icons? #625967

    Hi,

    The current setup does not have a unique class name for the icons.

    Please enable custom css class name support as mentioned in this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Once it is done you will be able to add custom css class names to the icons and target them separately :)

    Best regards,
    Vinnie

    in reply to: I want to show photographs on the blog page. #625959

    Hey Rechard777,

    On the right side of the post under the “Featured Image” option please add a featured image and it will be visible in the blog page :)

    Best regards,
    Vinnie

    in reply to: Icon issue #625954

    Hi,

    The icons are not visible because of the line height issue. Please try adding the below CSS code in Enfold > General Styling > Quick CSS or if you are using a child theme add it to the child theme’s styles.css file.

    
    #top .avia-font-fontello, body .avia-font-fontello {
        line-height: 143px;
    }
    
    [data-av_icon]:before {
        line-height: normal;
    }
    

    Best regards,
    Vinnie

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: blog mobile side bar #625766

    Hey!

    Please add the below CSS in Quick CSS in enfold > General Styling

    @media only screen and (max-width: 767px) {
    .widget {
        text-align: right;
    }}

    Best regards,
    Vinay

    Hi!

    We would gladly help you but it’s not clear what is the end result you are trying to achieve? Please share the link to the page where we can see the issue and if possible upload a mockup/screenshot to imgur.com or dropbox and share the link with us so we can help you better.

    Best regards,
    Vinay

    in reply to: Overlay effect BUG FOUNDED! #625743

    Hey!

    Please check private message.

    Best regards,
    Vinay

    in reply to: Scrolling not smooth on iOS devises #625724

    Hey!

    We checked the site on an android device (Note 2) and the site scrolls perfectly fine. Please open a new ticket and provide us more info on which device you are facing this issue as we are unable to re-produce the issue on our end.

    Best regards,
    Vinay

    in reply to: Advanced page editor non working #625721

    Hey!

    We tried to troubleshoot this issue but the login credentials do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add custom code if necessary to resolve the issue.

    FYI a plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow the below steps

    1. Go to plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not exist when plugins are turned off activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Cheers!
    Vinay

    in reply to: Links on Main Menu Not Working #625716

    Hi!

    You have updated the theme so you do not need the code in functions.php we have removed it as the jQuery issues is addressed in the theme updates.

    We noticed that the image links are broken in media library please re-upload the images and add them in the pages it should fix the issue for you.

    Regards,
    Vinay

    in reply to: Tooltip position fixed for all hotspots #625690

    Hi saltaireweb!

    Current there is not an easy way to do this using custom code. It would take a lot of time to make these changes hence we request you to hire a freelancer to achieve this.

    Also if you like to see this feature in Enfold please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/

    Cheers!
    Vinay

    Hey!

    1. The text elements do not scales with the same ratio as images do. So there is no easy way to scale the text area with the images and maintain the same scale ratio. You may need to replace the text with a image and only use the search form with the button on it. Or hire a freelancer to accomplish it as it will take a lot of time to achieve it.

    2.

    For The text overflow issue on the collecties page we added a custom class “collection-text” and added the below css in Quick CSS. Please add the custom class to other text box on the page.

    .collection-text {
        max-width: 520px;
    }

    Regards,
    Vinay

    Hi,

    This is not the default behavior since we cannot see the setup in the backend it is hard to tell what exactly is causing this issue. However to resolve this please add the below code to the Quick CSS field in Enfold >general Styling or to your child themes style.css file:

    
    
    @media only screen and (max-width: 767px) {
    .avia-logo-grid .slide-entry-wrap .slide-loop-2 {    
        margin-bottom:20px!important;
    }}
    

    Best regards,
    Vinnie

    in reply to: Header Title and Breadcrumbs height #625435

    Hi!

    To reduce breadcrumbs height please use the below code in functions.php

    function breadcrumb_height(){
    ?>
    <script>
      jQuery( document ).ready(function() {
        
    jQuery( ".breadcrumbs" ).closest( ".container" ).css({
       'min-height' : '10px',
       'padding' : '0px'
    });
    
    });
    </script>
    
    <?php
    }
    add_action('wp_footer', 'breadcrumb_height');

    To align the breadcrumbs vertically in mobile add this in Quick CSS

    @media only screen and (max-width: 767px) {
    .responsive .title_container .breadcrumb {
         top: 0px!important; 
    }}

    To move the checkbox to the left please use the below code in Enfold > General Styling > Quick CSS

    .single-product .cart input {
        width: auto!important;
        margin-right: 10px!important;
    }

    In the slider options please check for any paddings or min-height values if you still need any help setting it’s height we need to take a closer look at the banner setup please share admin details to login to backend in private content.

    Best regards,
    Vinay

    in reply to: elements not working after demo import #625276

    Hey!

    Glad it is all working fine for you now :0 Please feel free to get in touch with us if you have any questions via new ticket.

    Thank you for using Enfold :)

    Cheers!
    Vinay

    in reply to: H1 headings when using Icon Box #625274

    Hi!

    Yes this can be done using child theme please check kriesi.at/documentation/enfold/using-a-child-theme/
    Copy the file from main theme to child theme make sure to have the correct directory path and edit it as mentioned above.

    Regards,
    Vinay

    in reply to: Mobile images not loading #625272

    Hi gwcabot!

    Glad you got this sorted… You can use a caching plugin like WP cache and optimise your images to load faster using a plugin like smushit.

    We will go ahead and close this please feel free to get in touch with us via new ticket if you have any questions.

    Regards,
    Vinay

    Hey!

    This feature is already a part of enfold so you don’t need to add any extra code please use the icon element and use the set link manually option with open in same window option.

    Regards,
    Vinay

    Hi gharding!

    Please check the screenshot attached in private. Everything looks good on my end please elaborate the issue what exactly is not working for you and what options you are looking for or what you are trying to change? so we can help you resolve it.

    Cheers!
    Vinay

    in reply to: Move Search text in Search field left #625262

    Hi!

    Glad we could help! We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

    in reply to: headline rotator – not centering text… ? #625233

    Hi,

    We checked for the issue and the heading rotator is working as it is intend to. It worked correctly without Activate Multiline and with Activate Multiline option checked. please see the screenshot.

    Best regards,
    Vinnie

    in reply to: Newest Version Enfold 3.5.4 | Fonts Not Working #625225

    Hi,

    Glad you found a workaround! Should you have more questions for us please feel free to get in touch with us.

    Thank you for using enfold :)

    Best regards,
    Vinnie

    in reply to: New page is appearing blank with no content #625224

    Hi,

    Ok Glad this is sorted for you :)

    Best regards,
    Vinnie

    in reply to: How to find plugins with outdated javascript #625223

    Hi,

    Thank you for providing the credentials where can i find the Appearance > Editor to access the functions.php file?

    I do not see any js errors on your site tho however it might be an issue with a plugin conflict if you cannot see the advance layout builder elements.

    To find the plugin in conflict please remove the code from functions.php to re-produce the error and follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Once you tyr these steps please let us know if you should have any issues.

    Best regards,
    Vinnie

    in reply to: Sidebar background image? #625222

    Hi,

    Please use the below CSS 100vh will make the sidebar the same height as the viewport but the page is longer than the viewport so you can position it absolutely and stretch it 100% height.

    #top #main .sidebar {
        background: gold;
        min-height: 100%!important;
        position: absolute;
        right: 0;
        padding-right: 30px;
        width: 240px!important;
    }

    Should you have any issue with absolute positioned sidebar you can use a pseudo element to the sidebar “.sidebar:after” and absolute position it and add your background image to it.

    Please check this link for more info on setting up your background image https://css-tricks.com/almanac/properties/b/background-image/ you can use repeat-y to verticaly repeat the image.

    Best regards,
    Vinnie

    in reply to: Slider with Foreground Slider #624665

    Hey!

    Please check the link in private and the setup of the slider options. We have added a simple span tag with a css class “slider-frame” which is then made to look like a frame using custom css and custom class “full-width” to the slider.

    
    .slider-frame {
    width: 100vw;
    min-height: 600px;
    display: inline-block!important;  
    position:absolute;
    left:0;
    bottom:0;
    transform:translate(-50px, 20px);
     background:url(https://i0.wp.com/newsite.specialolympicsmalta.org/wp-content/uploads/2016/04/SOM-Curve-Slider-01.png);
      background-size:cover;
      background-position:center center;
    }
    .full-width .container{
        min-width: 100vw !important;
    }
    

    Regards,
    Vinay

    in reply to: Slider with Foreground Slider #624500

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    Regards,
    Vinay

Viewing 30 posts - 7,711 through 7,740 (of 10,428 total)