Viewing 9 posts - 1 through 9 (of 9 total)
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  • #244363

    Hi Guys, I’m having an issue with the scrolling not being smooth on iOS devises in portrait orientation. Both iPad and iPhone ‘stick’ when you try to scroll but when I turn the device into landscape orientation the scroll is smooth again. This isn’t happening on Android devises.

    Any advise, as always, really appreciated.

    Thanks

    #245313

    Sorry the URL might help! http://boadev.co.uk

    #245518

    Hi!

    Thank you for using the support forum. I can’t test it on actual iOS device but the scrolling on a touch laptop is working properly. Let me ask Josue and Devin to check this. I also noticed that you’re not utilizing page loading optimization. You might want to add a cache and minify plugin to improve loading speed.

    Cheers!
    Ismael

    #245522

    Hi Ismael

    Thanks for the response. The site is still very much in development and shouldn’t really be available to the public yet but we’ve run into a couple of issue we’re trying to resolve and need help from others within various forums such as here. Once we are happy with the functionality we are planning on optimising it. If you can recommend any that work well with Enfold that would also be appreciated?

    Regarding the scrolling issue, this appears to have started after I added the following CSS but I can’t see why that would cause this problem:

    /* Centre Logo for mobile  ----------- */
    
    /* iPads (landscape) ----------- */
    @media only screen 
    and (min-device-width : 768px) 
    and (max-device-width : 1024px) 
    and (orientation : landscape) {
    .responsive .mobile_slide_out .logo {
    position: relative;
    left: 37%;
    }}
    
    /* iPads (portrait) ----------- */
    @media only screen 
    and (min-device-width : 768px) 
    and (max-device-width : 1024px) 
    and (orientation : portrait) {
    .responsive .mobile_slide_out .logo {
    position: relative;
    left: 32%;
    }}
    
    /* Smartphones (landscape) ----------- */
    @media only screen 
    and (max-width : 800px) {
    .responsive .mobile_slide_out .logo {
    position: relative;
    left: 30%;
    }}
    
    /* Smartphones (portrait) ----------- */
    @media only screen 
    and (max-width : 480px) {
    .responsive .mobile_slide_out .logo {
    position: relative;
    left: 18%;
    }}
    #246191

    Hi!

    I just checked your website on my iphone 4 and in both portrait and landscape mode, scroll is not smooth on my end. Please try deactivating all active plugins and check if that helps

    Best regards,
    Yigit

    #625703

    Hi

    I am having problem with the smooth scrolling on smartphones on the website http://www.nemarkitekt.dk. When viewing the frontpage on smartphones the background pictures I have put in Color Sections does not follow a smooth scroll. They are jumping up and down.

    #625724

    Hey!

    We checked the site on an android device (Note 2) and the site scrolls perfectly fine. Please open a new ticket and provide us more info on which device you are facing this issue as we are unable to re-produce the issue on our end.

    Best regards,
    Vinay

    #625735

    Hey Vinay

    Thanks for the feedback.

    After I wrote for help I found another link from one of your colleagues here in the support. He had some suggestions which I did and that worked. I forgot about this ticket. Sorry for the inconvenience.

    #626237

    Hi,

    No problem, thanks for letting us know :-)

    Regards,
    Rikard

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