Forum Replies Created

Viewing 30 posts - 7,381 through 7,410 (of 10,428 total)
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  • in reply to: Instagram updated icon #635853

    Hey malaka,

    We will try and update the instagram icon in our next release but as of now I do not have an eta. I will definitely bring this to Kriesi notice.

    Please feel free to let us know if you have any questions:)

    Best regards,
    Vinay

    in reply to: Enlarge all icons to the same size with iconbox #635849

    Hi,

    Glad we could help!

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Cannot login any more + layout #635848

    Hey JWVK,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Remove white space above menu #635845

    Hi,

    as far as i remember there was no logo earlier… Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: Page breaks after full-width sun menu #635808

    Hey lijndiensten,

    The site looks good on my end in latest version of chrome, FF and IE please check the screenshot below. If you see something different please share screenshot of the issue and let us know more details which device and browser you are using.

    We are working on your ticket. please await a response soon…

    Please place the content in a 1/1 col everything looks good on my end now please check screenshot in private.

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Subehad Endold #635796

    Hi,

    Glad we could help!

    Best regards,
    Vinay

    Hey teotaban,

    As i understand you like to disable the “Import Demo” option in backend correct?

    You need to add the below css in wp-content/themes/enfold/framework/css/avia_admin.css

    .wp-admin .avia_options_page_sidebar .avia_sidebar_content div:nth-child(12) {
    	display: none !important;
    }
    

    Best regards,
    Vinay

    in reply to: remove bullets in sidebar menu #635790

    Hi,

    Please check link in private to remove bullet points in this page use the below css in Quick CSS

    .entry-content-wrapper div li {
        list-style: none!important;
    }
    

    Best regards,
    Vinay

    in reply to: Remove white space above menu #635788

    Hi,

    Please sue the below CSS to move the image all the way to the top

    .av_minimal_header #header_main .container {
        height: 0px!important;    
    }
    
    main.content {
    	padding-top: 0 !important;
    }

    Best regards,
    Vinay

    in reply to: Google Re marketing Code #635769

    Hi,

    We do not have the URL to login to the site. However to add the above code click on Enfold on the left side and scroll down where you see the option “Google Analytics Tracking Code” and paste it in there. If you still have any issue let us know :)

    Best regards,
    Vinay

    Hi,

    Please try adding this code it is a slightly modified version of the earlier code and it works perfectly on my installation please see screenshot in private

    add it to the bottom of the functions.php file.

    // pipe
    add_action( 'wp_footer', 'ava_custom_script' );
    function ava_custom_script() {
    	?>
    	<script>
    		(function($){
    			function b() {
    				jQuery('.sort_by_cat').find('.text-sep').empty().text('|');
    			}
    
    			b();
    		})(jQuery);
    	</script>
    	<?php
    }

    Best regards,
    Vinay

    in reply to: styling contact 7 form as Enfold default #635766

    Hey!

    Take a look at the test form I have created in Dashboard > Contacts > Enfold test

    The < p> tags has specific class. You can create a new subscribe form and add the class names to the < p> tag to achieve the same. Once the structure is in place we can then add same style to the input field so it looks like a part of the theme.

    I need little more time to work on this customisation in the meantime if you like to give it a try please feel free.

    Best regards,
    Vinay

    Hi,

    All changes are updated please review the site :)

    Best regards,
    Vinay

    in reply to: Changing the size of your icon box #635699

    Hi,

    in simple words you have to delete the enfold folder from FTP and upload a fresh copy in it’s place. The login credentials are there for wordpress backend. Please create FTP account and share the details in private content and upload the enfold.zip theme file to a folder in FTP and let us know where we can access it so we can take it from there.

    Please note: Any modifications done to the main theme will be overwritten however all changes to the child theme will be unaffected.

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: remove bullets in sidebar menu #635685

    Hey schnippel,

    It appears you got this resolved? I don’t see bullet points in sidebar menu.

    Best regards,
    Vinay

    in reply to: Page layout not displaying #635675

    Hi,

    Please check the header visibility on the right side of the page is not set to “hide header on this page”

    Best regards,
    Vinay

    in reply to: Main menu and site logo overlap #635669

    Hi,

    Thank you @begrafiks for sharing the tip :)

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1280px) {
    nav.main_menu {display:none !important;}
    #advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
    }
    

    Best regards,
    Vinay

    in reply to: Remove variable product #635665

    Hi,

    Glad you got it resolved. Please feel free to get in touch with us if you have any questions.
    We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    in reply to: colored line below main menu, not showing where I am #635663

    Hey Ralf,

    We have added this code to the Quick CSS section under Enfold > General Styling to fix the issue

    /* menu highlight*/
    .main_menu ul:first-child > li.current-menu-ancestor > a, .main_menu ul:first-child > li.current-menu-ancestor > a, #top #wrap_all .current-menu-ancestor>a{
    border-bottom: red 2px solid;
    }
    

    Best regards,
    Vinay

    in reply to: layerslider is gone after updating 5.4.2. #635658

    Hi,

    We would be glad to help you but in case you need to do it in future it’s best we walk you thru the steps and don’t worry at all if anything goes wrong we are right here to take care of it.

    Please see this video and let us know if you have any questions

    Best regards,
    Vinay

    in reply to: Video background not working on iphone & ipad? #635657

    Hey FJH-WEB,

    Please try this solution https://kriesi.at/support/topic/colour-section-background-video-safari-does-not-work/#post-305604

    If you still have any issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    in reply to: Importing didn't work! #635653

    Hi,

    We imported the demo manually please review the site. Some images might not show but do not worry just upload it from backend and it should be fine :)

    Best regards,
    Vinay

    in reply to: Enfold Mailchimp forms doesn't work properly #635645

    Hi,

    I think it has something to do with validation. Have you checked the validation options ? I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    in reply to: Remove white space above menu #635642

    Hey Anon_Designers,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .html_header_top.html_header_sticky.html_bottom_nav_header #main {
        padding-top: 0px!important;
    }
    

    Best regards,
    Vinay

    in reply to: Problem with megamenu when i do click #635640

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .html_header_top.html_header_sticky #header {
    position: fixed !important;
    }
    
    .responsive #main {
    margin-top: 148px !important;
    }
    }

    Best regards,
    Vinay

    in reply to: Booked Plugin Not Displaying Correctly #635636

    Hi,

    Glad we could help!

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Footer not responsive on one page #635635

    Hey 1039 Online,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off (In your case it’s usually Yoast), activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Comments #635632

    Hi,

    Please refer to this post https://kriesi.at/support/topic/alb-and-the-comment-box/#post-468780

    Should you have any question let us know and we will gladly help.

    Best regards,
    Vinay

    in reply to: Positioning Buttons in Header #635631

    Hey advteksol,

    We have added this code to the Quick CSS section under Enfold > General Styling

    .btn-center {
        display: inline-block;
        width: 100%;
        position: absolute;
    }
    

    Best regards,
    Vinay

    Hi,

    Glad we could help!

    We really appreciate it if you rate our theme on themeforest.

    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 30 posts - 7,381 through 7,410 (of 10,428 total)