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May 26, 2016 at 4:04 am in reply to: I've tried what "Read This Post" first says… Still can't load Avia Editor #638427
Hey!
Yes but we have had a few request from people who prefer to use it that way however you you choose to use another plugin for this purpose please feel free to do so :)
Regards,
VinayMay 26, 2016 at 4:01 am in reply to: Back end pages are all blank after theme update! Front end appears unaffected #638424Hi!
Not a problem :) We are here and glad to help!
To learn more about enfold features please check – http://kriesi.at/documentation/enfold/
Regards,
VinayHi!
Widgets like fancy buttons and images are not readily available to add by drag and drop method to create custom widgets like that is out of our support scope. You may try 3rd part plugins which offer this feature or simply use the textbox widget and shortcode or html code inside the textbox widgets.
Best regards,
VinayMay 26, 2016 at 3:57 am in reply to: I've tried what "Read This Post" first says… Still can't load Avia Editor #638420Hey!
Glad you found it! Please disable the firewall in Wordfence and check or use an alternate plugin https://kriesi.at/support/topic/recommended-plugins/
Cheers!
VinayHi!
Glad we could help! We really appreciate if you rate our theme on themeforest :)
To learn more about enfold features please check – http://kriesi.at/documentation/enfold/Best regards,
VinayHi,
The ad size is 295×246 px
Please use the “advertising widget” in Appearance > Widgets.
Best regards,
VinayMay 26, 2016 at 3:46 am in reply to: menu not showing and when does is white, where do I changee #638414Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.main_color .sidebar a { color:#000; }
Best regards,
VinayHey angelameer77,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
VinayHey claraelisa,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.avia-slideshow { max-width: 300px; }
The above code affects all slides on the site so use it with a custom css class name.
To enable custom css class name pelase check http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Best regards,
VinayHey vegaspro,
You can do that on mouse hover using css sprites. Please check https://css-tricks.com/spriting-img/ and https://css-tricks.com/css-sprites/
You can change :hover to :active to make it work similar to onclick :)
To do it the jQuery way Please try adding this at the very end of your themes / child themes functions.php file:
function swap_img(){ ?> <script> jQuery(document).load(function(){ // Add your jQuery script here jQuery("img").on('click', function () { jQuery(this).attr("src","new.gif") }) }); </script> <?php } add_action('wp_footer', 'swap_img');
Let us know if you have any questions.
Best regards,
VinayHi,
I think the site was down or not loading correctly. i see you site now but it’s not clear what exactly you are trying to achieve? Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayHey connect4consulting,
I’m not sure how you set it up? I’m assuming you are using a color section and set a background image to it. In that case to swap the image in mobile device Please try adding this at the very end of your themes / child themes functions.php file:
Replace “background.jpg” with the correct path to the image.
// Replace color section background function swap_img(){ ?> <script> jQuery(document).load(function(){ if ($(window).width() < 768) { jQuery("#bg-desktop-only").css("background-image", "background.jpg"); } }); </script> <?php } add_action('wp_head', 'swap_img');
Best regards,
VinayHey acidseaforce,
Enfold already has a sidebar that you can use on all pages and add your custom widgets to it.
just add a textbox widget and your content or or any other widget to see the changes on all pages.
You can find the sidebar settings in Enfold > Sidebar Settings
Let us know if you have any questions :)
Best regards,
VinayHi!
Sorry for the delay, please do not bump your tickets as it will push to the bottom and we cannot get to it quickly.
Add a header widget as mentioned in this link http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Then use a text widget with a shortcode to the slider in it :)
Let us know if you have any questions…
Regards,
VinayHey!
I checked your menu again but all links are linked to a “#” However the menu will only highlight when you link it to an actual wordpress page.
let us know if you have any questions :)
Regards,
VinayHi!
I disabled the plugins and enabled it. looks like there was a conflict and it’s sorted now :)
If you still have any issue with the slider it may be a plugin conflict.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHey!
At the moment there is no setting by default the footer menu in socket is hidden in mobile version. But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Cheers!
VinayHey jrock1058,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.av-masonry-date { display: none!important; }
Best regards,
VinayHi,
Glad you found a workaround and thank you for sharing the tip :)
Best regards,
VinayHey mclweb,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
If you still have any issues Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayHey anyone_officechanges,
have you changed the options in Enfold > Blog Layout > Multi Author blog?
If you still face the same issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayMay 26, 2016 at 2:51 am in reply to: How to add "data-pin-nopin" to featured image for no pinning of it (Pinterest)? #638387Hey Chris,
You can either hide the pin icon using CSS or jQuery method to insert the data attribute
please check below link for more info
http://api.jquery.com/attr/
http://stackoverflow.com/questions/26956007/jquery-add-data-attribute-while-creating-dynamic-dom-elementsUse the jQuery code in a function below and insert it in functions.php
function hide_pin(){ ?> <script> jQuery(document).load(function(){ // Add your jQuery script here }); </script> <?php } add_action('wp_footer', 'hide_pin');
Best regards,
VinayHi,
The login info is not working but in future please post your login credentials in private info for security reasons as this is a public form and any one can see your reply.
To reduce the line height please try using inline style with the auto-respond message similar to the below css.
<p style="line-height:12px"> your test here</p>
Let us know if this works :)
Best regards,
VinayHey Aurora,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayMay 26, 2016 at 2:38 am in reply to: Back end pages are all blank after theme update! Front end appears unaffected #638381Hey wbird42,
The site looks good on my end (check screenshot of backend). You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayHi,
Changed Header size in Enfold > Header > header layout > Header Size > large
And it’s looking good now :)
Best regards,
VinayHey webprodigy,
The input filed looks fine on mobile version too. Thanks for sharing the tip.
If you have any questions please feel free to get in touch with us.
To learn more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayHey webprodigy,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive #socket .sub_menu_socket { display: block!important; clear : both; margin-top:1px; }}
Best regards,
VinayHi,
Glad you found a workaround and thanks for sharing the tip :)
Best regards,
VinayHi,
I do not see the date’s on the Special Events Section. Not sure if you sorted it? but you may not see the changes until the cached files are cleared in your browser.Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
Vinay -
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