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Viewing 30 posts - 6,361 through 6,390 (of 10,428 total)
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  • in reply to: Extra space in footer – how to remove #651072

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #footer p {
        margin: 0!important;
    }
    #footer .textwidget {
        padding-top: 10px;
        width: 100%;
        min-width: 245px;
    }

    Remove the below code added earlier

    #footer .textwidget {
        padding-top: 20px;
    }
    

    Best regards,
    Vinay

    in reply to: decrease space in footer #651067

    Hi,

    Cache plugins are not development friendly as they do what their name say’s. They simply cache old files and load the same files every time a user request the page. Please disable the plugin if you are making any css changes on the site once all the changes are completed the cache plugins can be enabled so the new changes are visible on the site as well as users can benefit from caching :)

    Best regards,
    Vinay

    in reply to: Logo is missing #651060

    Hi,

    Last time i commented out the below code

    /*.av_minimal_header #header_main .container {
        height: 0px!important;    
    }
    */
    

    But it does not appear to be an issue. To find out which code is causing the problem please remove all the css from child theme and add it back one block at a time this should help you identify the problematic code.

    Ok i figured it out please see the commented code and the new code added below.

    /* #top .logo { left: 200px; top:200px;} */
    
    #top .logo {
        left: -53px;
        top: 171px;
    } 

    Go ahead and replace the background image with the logo :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.

    Hi,

    Please use the code in an if statement.

    function custom_func(){
    ?>
    <script>
    	jQuery(document).ready(function(){
    		if (jQuery(window).width() < 767) {       // if width is less than 767px
       			MobileFunctions();                 // execute mobile function
    		}
    		else {                              // if width is more than 767px
    		   DesktopFunctions();               // execute desktop function
    		}		
    	});		
    </script>
    <?php
    }
    add_action('wp_head', 'custom_func');
    
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: custom.css local caching issue for returning visitors #651041

    Hi,

    Great you found a workaround and thank you for sharing the tip here :)

    Best regards,
    Vinay

    in reply to: Are color section backgrounds responsive? #651026

    Hi,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code. It’s just the way the browsers handle the background images to fit them in the available space.

    Try adding the below css in Enfold > General styling > Quick CSS it will make it look a little better in mobile devices.

    You could also try the other scale to fit – stretch image to cover and see if that works out better for you.

       @media only screen and (max-width: 767px) {
        #av_section_1 {
        max-width: 100%;
        max-height: 90px;
        }}

    Best regards,
    Vinay

    in reply to: Content not centered when zooming #650790

    Hi,

    To make changes to only single post pages Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top.single-post .post-entry {
    max-width: 800px !important;
    left:50%;
    transform:translate(-50%);
    }
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.

    Hi,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    Best regards,
    Vinay

    in reply to: Your cart is currently emplty #650765

    Hi,

    Thank you for your understanding.

    I checked your site on android mobile and the add to cart works fine. Not sure if you have revered to the old version of woocommerce? We will keep this ticket open in case you need to contact us later.

    FYI to know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Instagram Widget No Space on sides #650723

    Hi,

    To fix the instagram image overlay width on hover please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    #top .av-instagram-item .image-overlay.overlay-type-image {
    	left: 0 !important;
    	width: 100% !important;
    }
    

    Best regards,
    Vinay

    in reply to: Mailchimp Integration Is Not Working – Let's Fix This! #650713

    Hi,

    Thank you for your kind co-operation, our developer team is informed of this issue. Request you to kindly await their reply.

    Best regards,
    Vinay

    in reply to: Extra space in footer – how to remove #650547

    Hey norcalnathan,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    			
    #footer .widget {
    	margin: 0 !important;
    }
    
    #footer .textwidget{
    	padding-top: 20px;
    }
    

    Best regards,
    Vinay

    in reply to: Gallery Thumbnail Spacing #650546

    Hi,

    The demo link go to overview page and not the exact gallery page. You need to close the iframe to get the exact demo link. However i was able to view the gallery in screenshot. Please click on the gallery to access the gallery options and increase the number of images in the “Gallery Columns” to see if that will close the gap. Even while using 2 images it should close the gap

    Please enable debug mode and paste the below code in the debug text area and save the page then click on advanced layout builder and confirm that the gallery element is showing and add images and save the page again before you preview the gallery.

    
    [av_gallery ids='316,315,314,313,2978,2979' style='big_thumb' preview_size='medium' crop_big_preview_thumbnail='avia-gallery-big-no-crop-thumb' thumb_size='portfolio' columns='2' imagelink='lightbox' lazyload='avia_lazyload']

    Let us know if this helps. if you still have any issues please share the link to your site.

    Best regards,
    Vinay

    in reply to: Unable to access admin + error message on white screen #650544

    Hey PeterKRufus,

    Was there any code added to the functions.php file? If so please access it via control panel > file manager or Via FTP in wp-content/themes/enfold/functions.php and remove the code which was last added.

    If not rename the ‘enfold’ folder to ‘enfold-old’ and download a fresh copy of the theme from themeforest, extract the package and upload the ‘enfold’ theme folder to wp-content/themes/ and you should be backup and running.

    For more details to update the theme manually please check – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Vinay

    in reply to: Exporting Dummy Data #650526

    Hey!

    Wordpress has a feature for the Please find it in Tools > Expost > Choose what to export > All
    An XML file will be exported you can import if from Tools > Import

    In the theme settings go to Import/Export and Export the theme settings. Import it back from same options tab.

    Let us know if you have any questions.

    Regards,
    Vinay

    in reply to: Import Startup business demo #650525

    Hey sanvolador,

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Vinay

    in reply to: Gallery Thumbnail Spacing #650522

    Hey Mike,

    If you see it in the demo then you can achieve something similar by changing the options in the gallery. We need to be able to view your site to give you accurate information please share the link to the page where we can see the issue. The screenshots you added are not publicly viewable please upload to dropbox or make it public so all the mods have access to it. You can share the link in private content so only mods can see the screenshot if you don’t want it to be in public domain.

    Best regards,
    Vinay

    Hey amanda007,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Hiding the 'Home' menu item #650519

    Hi,

    Use the below css

    #avia-menu > li:first-child {
        display:none;
    }
    

    If the above don’t work right click the menu item and inspect it view the ID in the li tag it should be something like “menu-item-230”. In the below example replace the menu id with yours.

    .home #menu-item-230 {
       display:none;
    }

    If that don’t work then we cannot help you at this point please get back to us when you have the site up we need to be able to inspect the element to help.

    Best regards,
    Vinay

    in reply to: Custom CSS disappeared #650518

    Hi,

    Thank you for sharing the link. Please elaborate what is the issue you are facing on the team page so we can help :)

    Best regards,
    Vinay

    in reply to: Enfold Demo – Enfold App #650511

    Hi,

    Please feel free to download the App Showcase theme settings from this link

    Best regards,
    Vinay

    in reply to: Mobile Menu Below Logo and Full Width #650509

    Hi,

    Thank you for the clarification Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 989px) {
    	#header .widget {
    		margin-top:130px;
    		transform: scale(.5)!important;		
    	}
    	#header .widget a {		
    	color:#FFF!important;
    	}	
    	.responsive.html_mobile_menu_tablet .container #advanced_menu_toggle, .responsive.html_mobile_menu_tablet #advanced_menu_hide{
    	transform:translateY(13vh);
        }
    
    .responsive.html_mobile_menu_tablet #header_main_alternate {
        display: block!important;
    }}
    
    @media only screen and (max-width: 767px) {
    	#header .widget {
    		margin-top:70px;
    		transform: scale(.5)!important;	
    		min-width:200px;	
    		margin-left:-50px;
    	}
    	.responsive.html_mobile_menu_tablet .container #advanced_menu_toggle, .responsive.html_mobile_menu_tablet #advanced_menu_hide{
    	transform:translateY(11vh);
        }}
    

    Best regards,
    Vinay

    in reply to: Contact form email behavior #650504

    Hi,

    Would you mind providing a precise link and a screenshot/mockup of the issue, showing the elements in question? We need to be able to inspect them in order to help :)

    We may also need to login and check so please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Remove asterix (*) from form with inline labels #650503

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: define the favorite icon in safari mac #650502

    Hi,

    Please try adding this at the very end of your themes / child themes functions.php file:

    function blog_favicon() {
    echo ' 	<link rel=”shortcut icon” href=”/path/to/my/icon/192X192.ico”>
     	<link rel=”apple-touch-icon-precomposed” href=”/path/to/my/icon.png”>';
    }
    add_action('wp_head', 'blog_favicon');

    Best regards,
    Vinay

    in reply to: Youtube videos does not embed anymore. #650498

    Hi,

    Glad it’s sorted for you. To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Submenu items with horizontal separators #650496

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Hiding the 'Home' menu item #650495

    Hey troupdim,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-main-nav > li:first-child {
        display:none;
    }
    

    If the above does not work for you would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Headline Rotator – rotating text brakes in 2 line #650494

    Hey mrkirk,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (min-width:1200px) {
    h1.av-rotator-container-inner span{
    	width:100%;
    	min-width:500px!important;
    }}
    

    Best regards,
    Vinay

    in reply to: Header background image not loading #650483

    Hi,

    Thank you for setting up the staging server.
    1. Please backup the theme options/settings like the link colors, and other changes applied to theme options from “Import/Export”
    2. Select a new predefined color scheme from ” Enfold > General Styling > Select a predefined color scheme” and save the changes.
    3. Refresh the page and select the current theme back which is “Blue-Grey” and upload the background images.

    Let us know if this help resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
Viewing 30 posts - 6,361 through 6,390 (of 10,428 total)