Forum Replies Created

Viewing 30 posts - 5,611 through 5,640 (of 10,428 total)
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  • in reply to: Button Issue with Share to Facebook on Mobile #675303

    Hey htm2112,

    I checked your site on android phone and the facebook share button works fine. Please confirm if this happens only on iPhone.

    Best regards,
    Vinay

    in reply to: email not working #675293

    Hi,

    Glad it’s sorted. If you have more questions please create a new ticket we will be glad to help :)

    Best regards,
    Vinay

    in reply to: Custom category list #675292

    Hey laptophobo,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    Hey shakshuka,

    It might not be easy to add the description if the option is not provided but we can help you remove the price. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Link h1 Title on Woocommerce Category #675289

    Hey gerry3211,

    It might not be possible to do this easily but we would like to take a look at this to see if we can help you with it. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    Hey Erich Nolan,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .single-product-main-image .onsale {    
        right: auto!important;
        left: 0;
    }
    
    

    Best regards,
    Vinay

    in reply to: Advanced Layout Editor Broken #675278

    Hi,

    Please have to set the user permission as administrator so we can view the pages as admin and check for the layout editor issue.

    There is no options to CC or provide support via email. Please check your spam folder in case the alert emails are going there if so adding our email to your contact list should help. :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 5 months ago by Vinay.
    in reply to: Menu background color for parallax menu #675277

    Hi,

    There is no easy way to change the color of the toggle menu dynamically however you can set a dark background so it is awalys visible correctly.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 989px){
    .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle, 
    .responsive.html_mobile_menu_tablet #advanced_menu_hide {
        background: #222;
    }}
    

    Best regards,
    Vinay

    Hey!

    Ok in that case please use the Yoast SEO plugin.

    Cheers!
    Vinay

    in reply to: Change font on H1 headings #675275

    Hi,

    There was a missing bracket in the custom code added to Quick CSS which I have corrected and the fonts work fine now. Please review the site and let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Expand subscribe email box to the whole column width #675273

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .newsletters .col-md-6 {
        padding: 0!important;
    }
    

    Best regards,
    Vinay

    in reply to: tab offset bug in newest version #675269

    Hi!

    We recommend using Yoast SEO plugin.

    Regards,
    Vinay

    in reply to: Site title not reflecting post title #675268

    Hey!

    Please try using YOAST SEO it should work properly.

    Best regards,
    Vinay

    in reply to: google maps issue #675267

    Hi,

    Please remove the code in child theme functions.php to check if there is a conflict and update the theme to the latest version 3.7.1

    Currently the update button is not visible due to old transient please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    in reply to: Pagination blog grilled problem #675014

    Hey lleonera,

    We need to take a closer look at the settings please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Logo Center navigation left & right #675002

    Hey siteraum,

    Please go to Header options and change the “Menu and Logo position” to “Logo Center Menu Below”

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    nth-child(2) in the below code refers to the 2nd menu item if you have 6 menu items change it to 3.

    Adjust the margin values to suit your design.

     /*centered menu*/
    .av-main-nav li:nth-child(2) {
        margin-right:350px;
    }
    
    #header_main_alternate {
        margin-top: -60px;
        z-index:9;
    }
    .logo {
    z-index:9999!important;    
    max-width:200px;
    }
    

    Best regards,
    Vinay

    in reply to: Fatal Error #674997

    Hey tylerschwab,

    Login to FTP or Control panel file manager and go to the functions.php file in wp-content\themes\enfold-child\functions.php if you are not using a child theme it will be in “enfold” folder.

    Remove the code you added to the functions file and re-upload it. (Make sure you backup this file before re-uploading it).

    The site should work fine now. Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: video #674996

    Hey superbikecoach,

    It’s not clear what you are trying to achieve please elaborate if possible with a mockup. you can upload the mockup to imgur.com and share the link here.

    Best regards,
    Vinay

    in reply to: Footer – Column 1-3 Titles: Need to change set colors #674994

    Hey Jojo_W,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #footer h3{
    	color:#FFF!important;
    }
    

    Best regards,
    Vinay

    Hi,

    To make the header visible as soon as the page loads please change the option in the homepage on the right sidebar at the bottom under “Header visibility and transparency” to No transparency.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Site title not reflecting post title #674989

    Hi,

    It appears the SEO plugin is causing this issue please disable the SEO plugin for testing purpose and let us know if you are able to see the title correctly in the browser or give us the permission to disable SEO plugin and troubleshoot this issue.

    Best regards,
    Vinay

    in reply to: change page content size #674988

    Hey Dierbewust25,

    We can help you with the css code to change the width of content for ALL the pages at once excluding blog post Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Web to print #674987

    Hi,

    I cannot view your site at the moment. However if you need to print the page as it is or would like to share it with others a quick and effective solution would be to use a browser plugin like https://getsmartshot.com/

    You can easily capture the entire page or selected area and print it or save the image and allow users to download it. A png or a Jpg image would be much better than pdf as it’s going to download much faster and easily viewable :)

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Contact Form #674916

    Hi,

    As per the link you need to edit #SOURCE file wp-includes/pluggable.php

    Hope this helps :)

    Best regards,
    Vinay

    in reply to: I can't import Iconfont ZIP file using theme Font Manager #674827

    Hey Doug,

    Could you please let us know which version PHP is your site running on ? Usually the information is available in control panel or you can ask your hosting company.

    Best regards,
    Vinay

    • This reply was modified 9 years, 5 months ago by Vinay.
    in reply to: Text in head of mobile menu #674824

    Hi,

    If this modification requires a lot of time it will be out of support scope and you can always hire a freelancer to do the job for you :) We would first like to take a look at this and would love to help you if is is something that can be achieved quickly so please provide a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Image overlay on hover transparency #674804

    Hi,

    The icon is a pseudo element of the image overlay and it is not possible to add different opacity to the pseudo elements as it inherits the opacity of it’s parent.

    Best regards,
    Vinay

    in reply to: simple question about menus #674802

    Hey lucspec,

    This is not a default feature in wordpress please use this plugin to create page specific menus https://wordpress.org/plugins/page-specific-menu-items/

    Best regards,
    Vinay

    in reply to: Stretching Picture to Edge of screen? #674801

    Hey brettb112,

    It’s not clear what exactly you are trying to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    The example link from enfold demo you provided uses a special heading inside a color section with background image and a overlay color.

    Best regards,
    Vinay

    in reply to: Problem with Pronamic Google Maps and enfold 3.7.1 #674797

    Hey hagege,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

Viewing 30 posts - 5,611 through 5,640 (of 10,428 total)