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Viewing 30 posts - 3,031 through 3,060 (of 10,428 total)
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  • in reply to: Headings not showing in color section mobile #778205

    Hi,

    I have tested this code and it works 100% please make sure to purge browser cache in plugin caching settings and deactivate it.
    If you are using CloudFlare enable developer mode.

    @media only screen and (max-width: 767px) {
    #top #wrap_all .av-inherit-size .av-special-heading-tag {
        font-size: 1em;
        margin: 50px 0 0 0;
    }
    #av_section_1 main {
        padding-bottom:0!important;
    }}

    Best regards,
    Vinay

    in reply to: I am getting diagonal lines all over my posts! #778200

    Hey Kieran,

    Unfortunately, it looks fine on my monitor and I’m unable to reproduce this issue. Could you let us know the resolution of your screen?

    A simple way to fix it to right click the diagonal line and add “display:none;” property to the css class.

    If you still have any issue please right click the diagonal line and check what class name it has in the inspector and add the CSS in Quick CSS section

    Example:

    .diagonal-class-name {
    display:none;
    }

    Best regards,
    Vinay

    in reply to: Sidebar 100% height of Main Content Area? #778178

    Hey Andrew,
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (min-width:767px) {
    #main .container_wrap_first > .container {
    padding-right:0!important;
    }
    .sidebar {
    	position: absolute;    
        top:0;
        left:0;
        padding-left:30px!important;
        bottom:0;
        max-width:calc(25% - 50px);
        background:gold;
    }}
    

    Best regards,
    Vinay

    Hi,

    Ok please try this, it’s much easier than copy pasting the shortcode in several pages and much faster.

    1. Create a new blank page and add your elements which include color section, heading and slider.
    2. Save it as a layout builder template.
    3. Load it on any page by clicking the template option.

    Let us know if this helps.

    Best regards,
    Vinay

    in reply to: Wirecard Checkout Page #778148

    Hi,

    Using iframe simply opens the URL in a lightbox so it is very unlikely that it’s causing a conflict. For testing purpose please create a new page hide the header and footer and see if that opens in light box correctly once you confirm that lightbox feature is working correctly please insert your form in the newly created test page and check it again the lightbox should work fine. If you still have any issues please get back to us with a link to your site and request you to create a new ticket.

    Best regards,
    Vinay

    in reply to: Masonry is missing #778147

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Google map loading time #778146

    Hi,

    Please check the test results in private content for the page that is taking long to load. The test indicates that several js files could be combined as one and optimize the images using caching and image optimization plugins such as https://wordpress.org/plugins/w3-total-cache/ and https://wordpress.org/plugins/wp-smushit/

    Let us know if that helps!

    Best regards,
    Vinay

    in reply to: WooCommerce Variable Product Price not showing #778100

    Hi,

    I checked your site and created a private product with the variable price. The price on the variable product changes perfectly fine when you select the available options.

    Please create product variants and set price for each variant for the variable price to show :)
    For more info please check https://docs.woocommerce.com/document/variable-product/

    Best regards,
    Vinay

    in reply to: My Site Is Not Mobile Responsive #778081

    Hi!

    1. Please make sure the URL is correct in WordPress Dashboard > Settings > General >
    a. WordPress Address (URL)
    b. Site Address (URL)

    2. Enable Child theme and check if the issue persist.

    3. Deactivate the active plugin for testing purpose and check on the mobile phone again.

    4. Lastly, activate the default WordPress theme and check on the mobile if the issue persist.

    Best regards,
    Vinay

    in reply to: HTML button in internet explorer #778079

    Hey!

    Thank you for sharing the screenshots :) I checked the link you provided for the issue as seen on the screenshot but issue does not exist on the link provided: http://www.asefiget.com/servicios-y-empleo/bases-de-datos/

    Could you please check the link provided again, the page looks different from the screenshot shared.

    Cheers!
    Vinay

    in reply to: header and footer color. #778074

    Hi,

    To change the logo when the page is not scrolled go to Enfold > Theme Options > Logo and update your logo.
    To change the logo via CSS first hide the img tag and add a background image to it’s parent container.

    Please use the updated code.
    NOTE: Change the min-width and min-height value to be same as the logo.

    /* Header logo when page is not scrolled */
    #header.av_header_transparency .logo a img {
    display: block !important;
    }
    #header.av_header_transparency .logo a {
    background:transparent!important;
    }
    
    /* Header logo after page is scrolled */
    #header .logo a img{
    display: none;
    }
    #header .logo a {
    background: url('logo.png');
    background-size:cover;
    background-repeat: no-repeat;
    min-width: 100px;
    min-height: 60px;
    }

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.

    Hi,

    Thank you for the credentials, I created a new private test post and loaded the blog layout template and tested in various combinations and updated the post several times and every the time “UPDATED CONTENT” loaded fine.

    If you notice this issue again please make sure to clear your browser cache that should fix the issue for you. In case you still face the same please let us know how we can reproduce it? So we can troubleshoot it further.

    Best regards,
    Vinay

    in reply to: Woocomerce Update Breaks Enfold #777844

    Hey Vincent,

    Sorry for the delay, As you already know the products are stored in database and theme role back will not affect the new products you have added unless WooCommerce supports it.

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Mobile scroll not working above-the-fold #777840

    Hi!

    Glad you found a quick fix for the time being. We are a global team and we work 24/7 and attend all tickets on first come first serve basis. Once the campaign is over please let us know so we can check for the issue.

    Regards,
    Vinay

    in reply to: header and footer color. #777838

    Hi,

    To replace the logo when the page is scrolled using CSS please try the below code.

    NOTE: Replace the background color with background image
    refer to this link for more info https://css-tricks.com/almanac/properties/b/background-image/

    /* Header logo when page is not scrolled */
    #header.av_header_transparency .logo a img {
    display: block !important;
    }
    #header.av_header_transparency .logo a {
    background:transparent!important;
    }
    /* Header logo after page is scrolled */
    #header .logo a img{
    display: none;
    }
    #header .logo a {
    background: gold;
    min-width: 100px;
    min-height: 60px;
    }

    Best regards,
    Vinay

    Hi,
    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    in reply to: I cannot install demo #777767

    Hi,

    Glad that helped! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Blank space when using block of code #777748

    Hi,

    It appears the Codeblock element is placed in a column or a color section? Please try to add the code block element just at the bottom of the page without any parent element.

    If you still have any issue we need to take a look at the backend please get back to us with the login credentials in private content.

    Best regards,
    Vinay

    in reply to: Still cannot close any icon or text edit modals. #777742

    Hi,

    Glad you figured this one out! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: WooCommerce Variable Product Price not showing #777740

    Hi,

    Please backup your site and update your theme to the latest version 4.0.5 this should fix the issue for you.

    Best regards,
    Vinay

    in reply to: Importing Dummy Data / Demo Content #777559

    Hey theonlykieran,

    Please let us know the name of the demo you tried to import. Almost all of the demos comes with demo images.
    Would you mind providing a precise link to your site? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Verticaly center logo in header #777557

    Hi,

    Glad we could help! Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Recommended theme #777556
    in reply to: Menu and scroll down Arrow does not hit the target. #777553

    Hi,

    I suspect one of the plugins. A plugin conflict may be one of the reasons I’m aware you have already performed this step but let’s just try one last time via FTP by renaming the plugins folder in “wp-content\plugins” to “wp-content\plugins-old” rename back and activate plugins.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Enfold Gym is not being responsive. #777542

    Hi,

    Please try this if you have any issue.

    NOTE : Update the max-width value to any screen size to trigger the responsive version of the icon box :)

    /* Iconbox responsive in tablets */
    @media only screen and (max-width: 1150px){
    .iconbox_left_content .iconbox_content, .iconbox_right_content .iconbox_content {
        width: 100%;
        padding: 20px 0;
    }
    .avia-icon-list .iconlist_content_wrap {
        width: 100%;
        padding: 20px 0;
    }
    .avia-icon-list .iconlist-timeline {
    	display: none;
    }.hr-inner {
        width: 100%!important;
        min-width: 80px;
    }}

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.
    in reply to: Change top menu font-family #777270

    Hi!

    Could you also try to enable developer mode in CloudFlare? CDN will not allow the changes made in CSS to load until the cache is expired or purged.

    If yous till have any issue please try to switch the theme pre-defined color scheme from Enfold > General Styling > Predefined Colors

    Let us know if this helps!

    Best regards,
    Vinay

    in reply to: impossible to change color of hyperlinks #777262

    Hey!

    Thank you for elaborating the issue. I have checked your site and it does appear the changes made to theme option or quick CSS are not reflecting on the front end.

    Please try to switch the predefined color scheme and switch it back from Enfold > General Styling > Sélectionner une palette de couleurs prédéfinie

    Let us know if that helps.

    Best regards,
    Vinay

    in reply to: Mobile scroll not working above-the-fold #777259

    Hey!

    We checked your site on the android device again and I was able to scroll to the bottom of the page without any issue. I took a screenshot of the section just above the footer please see below. I’m assuming it may be an issue relative to your device or some issue with caching on your device.

    Cheers!
    Vinay

    in reply to: Blog presentation without Sidebar #777107

    Hi!

    We added the below CSS in Quick CSS section please review the site and let us know if you have any questions :)

    #top .fullsize .template-blog .blog-meta {
        float: left;
        margin: 0 30px 10px 0;
        }
        #top .fullsize .template-blog .post-title {
        text-align: left;
        float: left;
        width: 100%;
    }
    #top .fullsize .template-blog .post-meta-infos {
    	text-align: left!important;
    }
    #top .fullsize .template-blog .post .entry-content-wrapper  {
    float:left;
    }

    Best regards,
    Vinay

    in reply to: Footer height on big screens #777025

    Hey!

    The HTML takes up the socket color when the content is smaller than the page.
    You can try the below CSS code. This makes the footer sticky but works on all pages with a simple CSS snippet.

    #socket {
        position: absolute;
        width: 100%;
        bottom: 0;
    }
    #footer {
        position: absolute;
        width: 100%;
        bottom: 30px;
    }

    Cheers!
    Vinay

Viewing 30 posts - 3,031 through 3,060 (of 10,428 total)