Page 971 – Support | Kriesi.at – Premium WordPress Themes

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March 3, 2018 at 12:36 pm in reply to: editor not working #920764

Victoria
Inactive Moderator

Hi reaser,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

March 3, 2018 at 12:18 pm in reply to: Customizing the Post Slider Function #920761

Victoria
Inactive Moderator

Hi jnetsc,

You need to use a child theme and copy the file there. Here is how to do it

Add new or replace Advanced Layout Builder elements from Child Theme

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 12:14 pm in reply to: Hide post date from specific category #920760
Victoria
Inactive Moderator
Hi dcashion,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.category-case-studies .date-container, .category-case-studies .text-sep-date {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 3, 2018 at 12:11 pm in reply to: How can I change the Title Header at the top of each page? #920759
Victoria
Inactive Moderator
Hi juliettew80,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 .stretch_full.container_wrap.light_bg_color.title_container {
      background: #58595b;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 3, 2018 at 12:07 pm in reply to: Product Page Woocommerce layout and background #920758

Victoria
Inactive Moderator

Hi ddmarsden,

I see you have background on the product page already. Did you get it working for you?

Best regards,
Victoria

March 3, 2018 at 12:06 pm in reply to: menu dropdowns #920757

Victoria
Inactive Moderator

Hi Duncan,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 12:05 pm in reply to: recent update woo simple product with addon timing out #920755

Victoria
Inactive Moderator

Hey pathaug,

Best regards,
Victoria

March 3, 2018 at 11:59 am in reply to: Fatal error: Allowed memory size of 67108864 bytes exhausted #920753

Victoria
Inactive Moderator

Hi jkdavis,

You need to be running at least php5.6.3 for the code to work properly. Please consider upgrading.

Best regards,
Victoria

March 3, 2018 at 11:49 am in reply to: Filter is not displayed #920746

Victoria
Inactive Moderator

Hi Petrucci86,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2018 at 11:48 am in reply to: data-tour within a text-block is not responsive #920744

Victoria
Inactive Moderator

Hi CLAUDIA,

Please disable caching and minification while we’re helping you.

Best regards,
Victoria

March 3, 2018 at 11:45 am in reply to: Where to place additional coding #920743

Victoria
Inactive Moderator

Hi info224,

Can you please post credentials again?

Best regards,
Victoria

March 3, 2018 at 11:24 am in reply to: Contact Forms not working #920735

Victoria
Inactive Moderator

Hi vividus7,

You might want to consider using a Contact from 7 or another form plugin to not have issues of this kind.

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 11:22 am in reply to: Different image overlays on images in the textblock #920733

Victoria
Inactive Moderator

Hey OrangeMoose,

It is working on some, are you trying to change image on hover?

Best regards,
Victoria

March 3, 2018 at 11:15 am in reply to: new tracker after update WP & Enfold = fonts.gstatic.com #920731

Victoria
Inactive Moderator

Hi FlyAss,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 3, 2018 at 11:13 am in reply to: wrong label text – hover problem social media buttons under the articles #920730

Victoria
Inactive Moderator

Hi promind-customer,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 11:13 am in reply to: Adjust tab section and masonry portfolio #920728

Victoria
Inactive Moderator

Hey emanuelecocchiaro,

Making the masonry items smaller on mobile is not a good idea. The text will cover most of it and some images will not be seen at all, here is an example.

2. You need to set you tab content to align to the top, not the middle. It is done in the “Edit tab” tab.

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 11:06 am in reply to: Double menu points #920726

Victoria
Inactive Moderator

Hey promind-customer,

This can be changed in theme options:

Set the option to not clone the menu items and save the options.

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 11:05 am in reply to: Crawler errors related to mobile menu – I think #920724
Victoria
Inactive Moderator
Hi Dandelion222,

This code added in functions.php will do the trick
```
add_action('after_setup_theme', function() {
	remove_action( 'wp_ajax_avia_ajax_search', 'avia_ajax_search' );
	remove_action( 'wp_ajax_nopriv_avia_ajax_search', 'avia_ajax_search' );
});
```
If you need further assistance please let us know.
Best regards,
Victoria
March 3, 2018 at 11:02 am in reply to: Subnav items displaying in in-correct font on PCs #920720

Victoria
Inactive Moderator

Hi mandyrinoranges,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2018 at 10:59 am in reply to: Trouble after Update 4.2.5 #920719

Victoria
Inactive Moderator

Hey finon,

Can you please provide htpassword credentials as well?

Best regards,
Victoria

March 3, 2018 at 10:40 am in reply to: Masonry gallery animation on load #920717

Victoria
Inactive Moderator

Hey Munford,

Here is all the info on animation

Animation

You might find your answer here.

Best regards,
Victoria

March 3, 2018 at 10:34 am in reply to: Problem with element_half form #920716

Victoria
Inactive Moderator

Hi unicaweb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2018 at 9:44 am in reply to: optimze the spacing of the ajax portfolio grid and the portfolio preview images #920711
Victoria
Inactive Moderator
Hi FKM,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive .ajax_slide .av_table_col {
    padding: 10px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 3, 2018 at 9:40 am in reply to: Galery Masonry animation #920710

Victoria
Inactive Moderator

Hi romano2,

Here is an article about animation in Enfold, you can see there how to disable it

Animation

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 9:39 am in reply to: Enfold Contact Form – Email Subject Field Not Working #920709

Victoria
Inactive Moderator

Hi Peter,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 9:30 am in reply to: Custom image hover effect and text #920706
Victoria
Inactive Moderator
Hi ATB_IO,

Can you show us what you’ve got so far? Can you post a link to the page?

Best regards,
Victoria
- This reply was modified 7 years, 11 months ago by Victoria.
March 3, 2018 at 9:29 am in reply to: large testimonial image and description position #920705

Victoria
Inactive Moderator

Hi dondela,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2018 at 9:27 am in reply to: Turn off ALL animations (after update 4.2.4) #920703

Victoria
Inactive Moderator

Hi CloudChoice,

Here is how to disable animation:

Animation

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2018 at 9:24 am in reply to: Pages showing in Blog Posts module with grid #920702

Victoria
Inactive Moderator

Hi bulldog232,

Pages are not supposed to have categories. If you remove categories from pages, you will not get the pages in blog post grid.

Best regards,
Victoria

March 3, 2018 at 9:10 am in reply to: Popup maker "button trigger" does not work after recent Enfold update #920700

Victoria
Inactive Moderator

Hey kapteina,

The permissions set on your server do not allow compressed JavaScript to be loaded.
Here is a thread for you to consider
https://kriesi.at/support/topic/theme-update-issue-error-with-the-update-to-4-2-4-the-headline-rotator-stops/

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 29,101 through 29,130 (of 38,325 total)

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