Page 966 – Support | Kriesi.at – Premium WordPress Themes

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March 8, 2018 at 7:43 am in reply to: WooCommerce – Products not Aligning and possible theme problem #923611
Victoria
Inactive Moderator
Hey ginnywills,

Please remove this file via FTP
themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php
It has moved here
themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php

Best regards,
Victoria
- This reply was modified 7 years, 11 months ago by Victoria.
March 8, 2018 at 7:42 am in reply to: Catchable Fatal Error #923610

Victoria
Inactive Moderator

Hi Nik,

Thank you. I asked my colleagues to have a look.

Best regards,
Victoria

March 8, 2018 at 7:36 am in reply to: Enfold 4.2.6 Simple Slider / Autoplay / Self hosted Videos #923606

Victoria
Inactive Moderator

Hi isee,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 8, 2018 at 7:35 am in reply to: Telephone number and WPML plugin in menu bar #923605

Victoria
Inactive Moderator

Hi PestkaStudio,

I would say you either leave it in the original way it is with Enfold or hire a freelancer to make a custom header layout for you.
Adjusting like this will need more control for all the different screen sizes.

Best regards,
Victoria

March 8, 2018 at 7:32 am in reply to: Code Block Content #923603

Victoria
Inactive Moderator

Hi boogieboa,

Yes, all the shortcodes are at the bottom now. Can you make a test page with this tab section please?

Best regards,
Victoria

March 8, 2018 at 7:04 am in reply to: Ajax preview window image size assign maximum height and width #923589

Victoria
Inactive Moderator

Hey neilc_b,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 8, 2018 at 7:00 am in reply to: Blog Posts content element – display newest posts first #923586

Victoria
Inactive Moderator

Hi utemtu,

Here is a thread for you to consider

Portfolio Items not responding to order by date or random

Best regards,
Victoria

March 8, 2018 at 6:51 am in reply to: Half image clickable #923583
Victoria
Inactive Moderator
Hi Uros,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.responsive #top #wrap_all #av_section_1 .container {
  z-index: 10;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 6:45 am in reply to: featured image: odd zooming on mobile. #923579

Victoria
Inactive Moderator

Hi Nermit,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you disable caching and minification for now?

Best regards,
Victoria

March 8, 2018 at 6:40 am in reply to: Mobile Sidebar for products #923577

Victoria
Inactive Moderator

Hi conjunktionman,

Looks like the sidebar is at the bottom now, does this solve your issue?

Best regards,
Victoria

March 8, 2018 at 6:33 am in reply to: Grid Row not over the whole page #923572
Victoria
Inactive Moderator
Hi ThorstenFB,

The code for custom width is affecting all sizes and it’s breaking things.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
    #custom-grid {
      width: 100%;
    }
}
@media only screen and (max-width: 767px) {
  #custom-grid {
    width: 100%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 6:25 am in reply to: Add search to secondary menu #923568

Victoria
Inactive Moderator

Hi lzevon,

I don’t see the search anywhere. Can you enable it again please, so that we can help you adjust it?

Best regards,
Victoria

March 8, 2018 at 6:22 am in reply to: Woocommerce menue (dis)appearance with different viewports #923565
Victoria
Inactive Moderator
Hey Manuel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1395px) and (min-width: 768px) {
    #nav_menu-5  .menu-item {
      display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 7, 2018 at 3:34 pm in reply to: Make columns fullwidth #923086

Victoria
Inactive Moderator

Hi markpevans,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 7, 2018 at 3:33 pm in reply to: Reply email address contact form #923085

Victoria
Inactive Moderator

Hi berndrepenning,

Please go to that file via FTP and remove this code, the website will be back and running.

Best regards,
Victoria

March 7, 2018 at 3:33 pm in reply to: Reply email address contact form #923084

Victoria
Inactive Moderator

Hi berndrepenning,

Please go to that file via FTP and remove this code, the website will be back and running.

Best regards,
Victoria

March 7, 2018 at 3:30 pm in reply to: Update crashed site #923080

Victoria
Inactive Moderator

Hi fusedmanagement,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 7, 2018 at 3:27 pm in reply to: HTTP 500 error #923077

Victoria
Inactive Moderator

Hi kc,

Please check the server log for the error text.
Also, you should be running at least php5.6.3 for the code to work properly.

Best regards,
Victoria

March 7, 2018 at 3:25 pm in reply to: Tab Section height problem #923075

Victoria
Inactive Moderator

Hi Mark,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 7, 2018 at 3:25 pm in reply to: How to make the image take the full width of the column element? #923073

Victoria
Inactive Moderator

Hi Berlinizer,

Could you please give us a link to your website, we need more context to be able to help you.
Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 7, 2018 at 3:24 pm in reply to: link to a page into a lightbox #923072

Victoria
Inactive Moderator

Hi agco83,

Can you show us what you’ve got so far?

Best regards,
Victoria

March 7, 2018 at 3:20 pm in reply to: No Email will send with the Enfold form! #923068

Victoria
Inactive Moderator

Hey Doax1988,

Here is an article for you

How to fix E-Mail problems in WordPress and WooCommerce

woocommerce/embed/#?secret=55vaaWIxbY" data-secret="55vaaWIxbY" width="600" height="338" title="“How to fix E-Mail problems in WordPress and <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>” — Con Schneider" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

March 7, 2018 at 3:18 pm in reply to: Problem with import fontello font #923066

Victoria
Inactive Moderator

Hi heart7th,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 7, 2018 at 3:14 pm in reply to: Contact formular i snot working #923063

Victoria
Inactive Moderator

Hey privatPersonskadeerstatning,

Please check this article

My contact form is not sending emails

Best regards,
Victoria

March 7, 2018 at 3:12 pm in reply to: Yoast SEO not showing my title and description correctly #923059

Victoria
Inactive Moderator

Hi ivy_0205,

You can create the sitemap with the Yoast plugin. Here is how to do it:

Enable XML Sitemaps in the Yoast SEO plugin

Best regards,
Victoria

March 7, 2018 at 3:11 pm in reply to: Enfold-4-2-6 Blank-screen-after-upgrade today. #923055

Victoria
Inactive Moderator

Hi kupecl,

Please check the server log for the error text.

Best regards,
Victoria

March 7, 2018 at 3:06 pm in reply to: Submenu – #923054

Victoria
Inactive Moderator

Hey jo-engageinnovate,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 7, 2018 at 3:03 pm in reply to: Make columns fullwidth #923052

Victoria
Inactive Moderator

Hey markpevans,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 7, 2018 at 3:02 pm in reply to: Images portfolio don't fit properly #923051

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 7, 2018 at 2:57 pm in reply to: Code Block Content #923045

Victoria
Inactive Moderator

Hi boogieboa,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 28,951 through 28,980 (of 38,325 total)

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