Viewing 11 posts - 1 through 11 (of 11 total)
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  • #922817

    Hi,

    I have just updated my website and now the page is not displayed anymore. HTTP 500 error occurs on one page.
    Should I reset the options?

    Thanks!

    #922915

    I think the new update was not installed correctly. Can I reset or reinstall it?

    #922940

    Hey,

    Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0

    Cheers!
    Yigit

    • This reply was modified 6 years, 9 months ago by Yigit.
    #922999

    Hex Yigit, wich header.php you meane? we have in admin in, content etc. more then the one header php!
    Where i found i?

    Thanks Carsten

    #923003

    Hi,

    Sorry for not being clearer. I edited my post above and added full path :)

    Cheers!
    Yigit

    #923033

    Thanks Yigit for your quickanswer!!

    Is the theme also working with php 7, then i would install php 7 for a better performance?

    many Thanks

    #923046

    Me again

    i replace the header.php with the oldone, all rigths are on 644 like the old one! but i still have a whitescrenn on differebt browsers?

    Thanks for help

    i use the last enfoldversion, on my server is now php 5.45

    #923077

    Hi kc,

    Please check the server log for the error text.
    Also, you should be running at least php5.6.3 for the code to work properly.

    Best regards,
    Victoria

    #923089

    Hi!

    Please flush browser cache and refresh your page a few times. It does load fine on my end. Attached a screenshot in private content field :)

    Cheers!
    Yigit

    #923100

    I had the same problem and this replacement file fixed it for me. Prior to updating header.php, I was also having trouble reinstating customized emails from WooCommerce.

    #923107

    Hi,


    @robsiii
    Glad it worked for you! :)

    We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

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