Page 910 – Support | Kriesi.at – Premium WordPress Themes

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May 10, 2018 at 1:21 pm in reply to: Disable the blog in performance breaks the Content slider #954532

Victoria
Inactive Moderator

Hi mcdragon,

It totally makes sense, you disabled the blog and content slider is for blog posts and so it does not work, since you don’t use the blog. You have content slider in the thread header and testimonial slider in the original post. Which one is it that is not working for you?

Best regards,
Victoria

May 10, 2018 at 1:12 pm in reply to: Adjusting the search bar in front of the logo #954530
Victoria
Inactive Moderator
Hi fascap,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    body#top #ajaxsearchlitewidget-2.extendedwopts-hide.extendedwopts-mobile {
        display: block;
        width: 90vw !important;
        margin-top: 100px;
    }
    .responsive #top #main {
        padding-top: 105px !important;
    }
    .hr.hr-invisible.avia-builder-el-3.el_before_av_heading {
        height: 0px !important;
    }
    .responsive .logo img {
        width: 90%;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 10, 2018 at 1:03 pm in reply to: Video Background with sound but does not work on Safari / Internet Explorer #954528

Victoria
Inactive Moderator

Hi Chiuhn,

Here is an article about video autoplay in Safari
https://www.howtogeek.com/326532/safari-now-disables-auto-playing-videos.-heres-how-to-allow-them-for-certain-sites/

The solution is not at the website level.

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 1:01 pm in reply to: Logo in Center of Main Menu #954526

Victoria
Inactive Moderator

Hi belinger,

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

May 10, 2018 at 12:57 pm in reply to: Contact Form 7 with Enfold Styles – Fine tuning the CSS given to me by Victoria #954523

Victoria
Inactive Moderator

Hi Pete,

The form looks totally fine on my end: the border is there and the gaps are there too.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

May 10, 2018 at 12:53 pm in reply to: Header two Logos #954517

Victoria
Inactive Moderator

Hi MaktubJolie,

It is better to do it in a child theme and it is not that hard to set up.
Here is how to do it

Using a Child Theme

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 7:13 am in reply to: How to change the forums to RTL? #954391

Victoria
Inactive Moderator

Hi bakbek,

Try this one instead, there were 2 semicolons missing
https://pastebin.com/NLn2j5PK

Best regards,
Victoria

May 10, 2018 at 6:55 am in reply to: magazine element out of alignment #954381

Victoria
Inactive Moderator

Hi Nancy,

Could be the order of the css loading. We are always here to help you with that.

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 6:52 am in reply to: Custom Post Template full width? #954377

Victoria
Inactive Moderator

Hi Killick,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 10, 2018 at 6:52 am in reply to: 'Disable self hosted video and audio features' problem #954376

Victoria
Inactive Moderator

Hi blende64,

Can you please check server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 10, 2018 at 6:50 am in reply to: Font in Layerslider fuzzy #954374

Victoria
Inactive Moderator

Hi Schmiddy,

Looks the same as in Chrome on my end. No errors. Could you please clear the cache, check again and get back to us.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

May 10, 2018 at 6:48 am in reply to: Theme uploaded, now Search Bar placed vertically across the page #954370

Victoria
Inactive Moderator

Hey qsla1234,

I dont’t see the search there. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 10, 2018 at 6:47 am in reply to: Show videos from Enfold gallery – custom code #954369

Victoria
Inactive Moderator

Hey adrianwaltonsmith,

If that worked for you, you can keep using it, just the file moved to a different folder and you can update it there.

Best regards,
Victoria

May 10, 2018 at 6:43 am in reply to: Enfold 4.3 upgrade – now Google Map doesn't show #954365

Victoria
Inactive Moderator

Hi db777,

Now you can enable the Advanced Layout Builder debug mode, get the code for the map and try to paste it to the widget area.

Enable Avia Layout Builder Debug

Best regards,
Victoria

May 10, 2018 at 6:40 am in reply to: Masonry Blog – Paddings and Aligns… #954364

Victoria
Inactive Moderator

Hi intimadecom,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 10, 2018 at 6:39 am in reply to: Fonts on light transparency drop down within contact form not visible #954363

Victoria
Inactive Moderator

Hey Krissie,

Could you please give us a link to your website, we need more context to be able to help you. We need to see the actual html and css to be able to come up with a solution for you.

Best regards,
Victoria

May 10, 2018 at 6:38 am in reply to: White screen on load #954362

Victoria
Inactive Moderator

Hey sucosainz,

Please go to the Theme options > Import and delete the icons there.

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 6:37 am in reply to: Partner Logo Element: Logos Missing After Latest Update #954360

Victoria
Inactive Moderator

Hi goodinkcreative,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 10, 2018 at 6:36 am in reply to: Mobile menu at smaller screen sizes #954359
Victoria
Inactive Moderator
Hey Rupert,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special, #menu-item-search {
    display: block;
  }
   .av-burger-menu-main.menu-item-avia-special a {
     line-height: 310px !important;
   }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 10, 2018 at 6:24 am in reply to: Add Search Icon next to Burger Menu on Tablet and Mobile #954348

Victoria
Inactive Moderator

Hi goodinkcreative,

This the way to do it

Please check the Append search icon to main menu option under Enfold->Main Menu.

Just like Rikard told you. We can help you with the css to adjust it there.

Best regards,
Victoria

May 10, 2018 at 6:19 am in reply to: Theme Not Loading #954342

Victoria
Inactive Moderator

Hi Snyaper,

All the images are loading fine on my end, but there are also a few errors in the JavaScript console. You’re running a very version of the theme. You might want to update it.

Best regards,
Victoria

May 10, 2018 at 6:15 am in reply to: Mobile header issues #954339

Victoria
Inactive Moderator

Hi creativeyes,

You have this code in your custom.css https://cl.ly/3v2h0f2Z163D on this website http://dentists.theimplantexperts.com/. This is the reason for the issue there. It probably has to be wrapped in a media query.

Best regards,
Victoria

May 10, 2018 at 6:12 am in reply to: enfold woocommerce problem saving product #954334

Victoria
Inactive Moderator

Hi OKEI,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 10, 2018 at 6:11 am in reply to: Thumbnail image not showing on search results #954333

Victoria
Inactive Moderator

Hey typhonconsulting,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? What is the text to search for?

Best regards,
Victoria

May 10, 2018 at 6:10 am in reply to: Description under my Video (linked by Youtube) #954330

Victoria
Inactive Moderator

Hi Daniele1989,

If you don’t see the excerpt field you need to enable it in the screen options and then you can add your excerpts to your posts built with the Advanced Layout Builder.

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 6:06 am in reply to: What is the ideal Feature Image Size for Blog posts #954326

Victoria
Inactive Moderator

Hi Takara22,

Here are the images sizes used in Enfold, you can prepare your graphics accordingly
https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 5:52 am in reply to: Header modifications #954320

Victoria
Inactive Moderator

Hey Julien,

You need to add a widget to the header area and put the widget in there. Here is how to add the widget to the header:

Adding a widget area to the header

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 5:50 am in reply to: Maps Shortcode Documentation #954313

Victoria
Inactive Moderator

Hey bradwbowman,

Here is a thread for you to consider

Google Maps Custom Marker

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 5:49 am in reply to: Background Video Audio #954311

Victoria
Inactive Moderator

Hi Chiuhn,

Here are some articles for you to consider:
https://www.howtogeek.com/326532/safari-now-disables-auto-playing-videos.-heres-how-to-allow-them-for-certain-sites/
https://www.theverge.com/2018/5/3/17251104/google-chrome-66-autoplay-sound-videos-mute

If you need further assistance please let us know.
Best regards,
Victoria

May 10, 2018 at 5:45 am in reply to: Cookie Consent – Stop "Learn More" opening a new tab on default #954305

Victoria
Inactive Moderator

Hi fusionxs,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
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Viewing 30 posts - 27,271 through 27,300 (of 38,325 total)

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