Page 725 – Support | Kriesi.at – Premium WordPress Themes

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October 30, 2018 at 3:35 pm in reply to: Remove suggested videos #1028074
Victoria
Inactive Moderator
Hi ginnywills,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:1025px) and (min-width: 990px) {
    #header_main_alternate {
        display: none;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 30, 2018 at 3:35 pm in reply to: Remove suggested videos #1028073
Victoria
Inactive Moderator
Hi ginnywills,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:1025px) and (min-width: 990px) {
    #header_main_alternate {
        display: none;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 30, 2018 at 3:30 pm in reply to: Updating to latest release of Enflold #1028070

Victoria
Inactive Moderator

Hey lccooper,

We have an issue with the update mechanism at the moment due to Envato Api change, please refer to solutions posted in this threads:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 30, 2018 at 3:27 pm in reply to: After Update to 4.5: Highlights are oversized! #1028068

Victoria
Inactive Moderator

Hi Carsten,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 30, 2018 at 3:26 pm in reply to: Change background color for table price heading row #1028066

Victoria
Inactive Moderator

Hi unicaweb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 30, 2018 at 3:23 pm in reply to: enhanced shopping cart and pixel functionality #1028064

Victoria
Inactive Moderator

Hi TulahStyle,

I’m not sure we can help you with that, it is out of the scope of our support, you might want to hire a developer to do it for you.

Best regards,
Victoria

October 30, 2018 at 3:16 pm in reply to: Mailchimp: Determine Webpage Signup Location #1028059

Victoria
Inactive Moderator

Hi cetsolini,

No, this cannot be done with the Advanced Layout Builder it has to be custom JavaScript. You might want to hire a developer to do it for you.

If you need further assistance please let us know.
Best regards,
Victoria

October 30, 2018 at 3:14 pm in reply to: wpml language picker #1028058

Victoria
Inactive Moderator

Hey brandreach_at,

Best regards,
Victoria

October 30, 2018 at 3:11 pm in reply to: Extra page elements on bbPress forums page #1028057

Victoria
Inactive Moderator

Hi TJ ,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 30, 2018 at 2:25 pm in reply to: GoogleMaps ExpiredKeyMapError / Wrong Key in Frontend #1028039

Victoria
Inactive Moderator

Hi Ruben,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 30, 2018 at 2:24 pm in reply to: Update 4.5 does not work #1028037

Victoria
Inactive Moderator

Hi all,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

October 30, 2018 at 2:21 pm in reply to: Adding banner with image configuration background images not responsive #1028035

Victoria
Inactive Moderator

Hey Marie,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 30, 2018 at 2:20 pm in reply to: mobile break point columns not full width #1028034

Victoria
Inactive Moderator

Hi Steven,

That’s the thing, I need that code removed to be able to work on a solution for you.

Best regards,
Victoria

October 30, 2018 at 2:19 pm in reply to: Einstellungen Startseite und Blog kann nicht festgelegt werden #1028033

Victoria
Inactive Moderator

Hey Loveronika,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 30, 2018 at 2:17 pm in reply to: How to remove code in top bar #1028030
Victoria
Inactive Moderator
Hi manchust,

Did you make any changes in the theme files? Please deactivate all plugins and see if the issue persists?

Best regards,
Victoria
- This reply was modified 7 years, 3 months ago by Victoria.
October 30, 2018 at 2:14 pm in reply to: Problem google maps (marker in the middle of the ocean (blue map)) #1028029

Victoria
Inactive Moderator

Hi matty81,

Best regards,
Victoria

October 30, 2018 at 2:12 pm in reply to: Icons in Footer not resizing / enlarging on some pages… #1028028

Victoria
Inactive Moderator

Hi kiki66,

Seems to work now on my end. Please check again.

Best regards,
Victoria

October 30, 2018 at 2:09 pm in reply to: Enfold child theme does not change "general styling" #1028026
Victoria
Inactive Moderator
Hey Force4Sailing,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
- This reply was modified 7 years, 3 months ago by Victoria.
October 30, 2018 at 2:08 pm in reply to: Search Box for articles #1028023

Victoria
Inactive Moderator

Hi Marco,

This code in your Quick css does that

Prevents the links from appearing as links, that code needs to be adjusted to be more specific, not to target all links on all pages.

Best regards,
Victoria

October 30, 2018 at 2:03 pm in reply to: Weglot Translator #1028018

Victoria
Inactive Moderator

Hi Luisgasser,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

October 30, 2018 at 1:51 pm in reply to: Bullet-List works on preview but on live system it is broken #1028009

Victoria
Inactive Moderator

Hi Knallfrosch3,

https://cl.ly/f6147a382d0c Are you referring to this?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 30, 2018 at 1:48 pm in reply to: Links and social media in Socket – Centre #1028007
Victoria
Inactive Moderator
Hi whdsolutions,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 1000px) {
  #socket .sub_menu_socket {
      float: none;
      margin: 0 auto;
      width: 756px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 30, 2018 at 1:29 pm in reply to: I want to build a rating site but find enfold comment issue … #1027997

Victoria
Inactive Moderator

Hi maxxqf,

Can you please explain where the reviews are supposed to show up?

Best regards,
Victoria

October 30, 2018 at 1:26 pm in reply to: layout is not change with the new update #1027994

Victoria
Inactive Moderator

Hey rafke,

Do you have a test server where you can update it to 4.5 and we can see the issue?

Best regards,
Victoria

October 30, 2018 at 1:22 pm in reply to: TEC default styles and maps issue #1027988

Victoria
Inactive Moderator

Hi Asterios,

Here is a thread for you to consider

next and previous arrows for event manager

If you need further assistance please let us know.
Best regards,
Victoria

October 30, 2018 at 1:15 pm in reply to: Audio player not displaying properly after update #1027982

Victoria
Inactive Moderator

Hi Audica1,

I did have a look, the playlist loads fine on my end and in a second it breaks, which means that something loads after and breaks it.

Have you tried using Enfolds audio player?

Best regards,
Victoria

October 30, 2018 at 1:06 pm in reply to: Mailchimp Form Issues #1027976

Victoria
Inactive Moderator

Hi Richard Olpin,

I could not reach your website. Do you know a reason for that?

Best regards,
Victoria

October 29, 2018 at 2:52 pm in reply to: Issue with latest Enfold Update #1027582

Victoria
Inactive Moderator

Hi keifygeorge,

At this point, it is better to update via FTP, the changes in Envato API normal update will not work.

Best regards,
Victoria

October 29, 2018 at 2:49 pm in reply to: Links and Menus Items in Blue, not applying CSS #1027581

Victoria
Inactive Moderator

Hi check-t ,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

October 29, 2018 at 2:44 pm in reply to: Fullwidth Easy Slider – Image background have disapperead #1027579

Victoria
Inactive Moderator

Hi loyalzoo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,721 through 21,750 (of 38,325 total)

← 1 2 3 … 724 725 726 … 1,276 1,277 1,278 →