Page 674 – Support | Kriesi.at – Premium WordPress Themes

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December 23, 2018 at 8:35 pm in reply to: Title or caption under image (may be called excerpt in english) #1048873

Victoria
Inactive Moderator

Hi Kees,

Thank you for that. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 23, 2018 at 8:32 pm in reply to: Envato Personal Token Key #1048872

Victoria
Inactive Moderator

Hey KK,

Here are the docs for you

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

December 23, 2018 at 8:30 pm in reply to: Layer slider Improt file #1048871

Victoria
Inactive Moderator

Hi BrandWeb,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 22, 2018 at 10:24 pm in reply to: API Keys #1048698

Victoria
Inactive Moderator

Hi anuj01,

Yes, you need to create a separate token for the other website.

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 10:23 pm in reply to: Does Enfold support Bengali Language? #1048697

Victoria
Inactive Moderator

Hey Sizu,

No, Enfold has not been translated to Bengali. You can contribute such translation if you can.

Here are the links for you:

Please contribute and translate Enfold

Translation

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 10:20 pm in reply to: How to hide prices #1048696

Victoria
Inactive Moderator

Hi elzevir,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 22, 2018 at 10:17 pm in reply to: iFrame not working #1048694

Victoria
Inactive Moderator

Hi navindesigns,

Best regards,
Victoria

December 22, 2018 at 10:13 pm in reply to: Add own script.js file to avia-footer-scripts.js #1048691

Victoria
Inactive Moderator

Hi fecgz,

Did you try the solution posted above?

Best regards,
Victoria

December 22, 2018 at 10:11 pm in reply to: Play Arrow in easy slider doesn't highlight correctly. #1048690

Victoria
Inactive Moderator

Hi env-jim,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 22, 2018 at 10:10 pm in reply to: Can't update Enfold Theme #1048688

Victoria
Inactive Moderator

Hi Trent Dyrsmid,

Please rename the existing Enfold folder and try again.

Best regards,
Victoria

December 22, 2018 at 10:09 pm in reply to: Problems after attaching new Domain to developed site #1048687

Victoria
Inactive Moderator

Hi Wolfgang,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 22, 2018 at 10:08 pm in reply to: How to change heading tag of social share element #1048686

Victoria
Inactive Moderator

Hi Autostopowicz,

You’ll need to edit this file to change the tag
/enfold/config-templatebuilder/avia-shortcodes/social_share/social_share.php

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 10:06 pm in reply to: Template is not responsive at google chrome (samsung android) #1048685

Victoria
Inactive Moderator

Hi Wolfgang,

Could you please attach some screenshots of the issue?

Seems to look fine on my end. Which elements are not working for you?

Best regards,
Victoria

December 22, 2018 at 10:05 pm in reply to: want to buy 4.5.1 #1048683

Victoria
Inactive Moderator

Hi Sergey,

It is possible, but it is better to do it via FTP. Please have a full backup ready, make sure you’re running at least php 5.6.3 and of course, it is better if you had a test server where you could test the update first.

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 10:03 pm in reply to: Update to Enfold 4.5.2 Crashes Site Leaving No Access to WP-ADMIN or site #1048681

Victoria
Inactive Moderator

Hi Mike,

Glad you got it working for you! :)

Can you please check the server log for what the error was?

Best regards,
Victoria

December 22, 2018 at 10:01 pm in reply to: Masonry Not Loading Properly (Sometimes) #1048679

Victoria
Inactive Moderator

Hi larryignazio,

https://cl.ly/2f9a12860fdc This code fires before JQuery loads and so there is an error.

Best regards,
Victoria

December 22, 2018 at 9:58 pm in reply to: Avia Text Block Custom Css Class #1048677

Victoria
Inactive Moderator

Hi koraytastan,

Can you please wrap the text in a span with some class, so that we can target it with css.

Best regards,
Victoria

December 22, 2018 at 9:55 pm in reply to: Agency Demo Import #1048674

Victoria
Inactive Moderator

Hi NoraGTS,

You can switch editors here

Is this the issue that you’re facing?

Best regards,
Victoria

December 22, 2018 at 9:53 pm in reply to: After Update WordPress an Enfold the maintenance page is no longer active #1048673

Victoria
Inactive Moderator

Hi markmade,

Which browser are you using?

Best regards,
Victoria

December 22, 2018 at 9:50 pm in reply to: Load More Button on masonry galleries isn't working #1048672

Victoria
Inactive Moderator

Hi mct2ok,

The button works in Chrome and Safari on my Mac. Please confirm that the issue is gone.

Best regards,
Victoria

December 22, 2018 at 9:47 pm in reply to: No Comments on Page #1048667

Victoria
Inactive Moderator

Hi Chiefi,

Please refer to the solution here

Comments and comment box missing on pages

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 9:31 pm in reply to: Fullwidth Easy Slider Caption Align Center Bottom #1048661
Victoria
Inactive Moderator
Hi unicaweb,

Can you disable caching and minification for now?
```
.slideshow_align_caption {
    vertical-align: bottom;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 22, 2018 at 9:29 pm in reply to: Comments and comment box missing on pages #1048659

Victoria
Inactive Moderator

Hi imagestudios,

Glad it worked for you :)

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 9:27 pm in reply to: Title or caption under image (may be called excerpt in english) #1048657

Victoria
Inactive Moderator

Hey keesschouten,

Best regards,
Victoria

December 22, 2018 at 9:22 pm in reply to: How to add File Size admin column in WordPress Media Library #1048655

Victoria
Inactive Moderator

Hi Tia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 22, 2018 at 9:17 pm in reply to: Special Heading and text no longer showing and partner logo issues #1048645

Victoria
Inactive Moderator

Hey Christopher,

Credentials did not work for me. Could you please update the credentials?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

December 22, 2018 at 9:15 pm in reply to: Checking in Krie$i Fam if going into 2019 if mobile parallax backgrounds possible w the amazing Enfold yet…?! #1048644

Victoria
Inactive Moderator

Hi Sterling,

I totally feel your pain. Our devs are busy now with making the theme work with Gutenberg and so this issue is not the top priority right now, but I will pass your request on.

If you need further assistance please let us know.
Best regards,
Victoria

December 22, 2018 at 9:13 pm in reply to: How do I change the "select options" on Woocommerce? #1048642
Victoria
Inactive Moderator
Hey Perry,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .main_color .avia_cart_buttons .button {
    color: red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 22, 2018 at 9:12 pm in reply to: I can't work out what I'm doing differently on my header/menu #1048640

Victoria
Inactive Moderator

Hey victoria,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 22, 2018 at 9:10 pm in reply to: Image hotspot Tooltips with click – again – again 2018 #1048639

Victoria
Inactive Moderator

Hi HuxburyQuinn,

Thank you for sharing your solution :)

Best regards,
Victoria
Author

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Viewing 30 posts - 20,191 through 20,220 (of 38,325 total)

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