Page 66 – Support | Kriesi.at – Premium WordPress Themes

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December 17, 2020 at 10:11 pm in reply to: is it possible to load reCAPTCHA v3 only on needed Pages [UPDATE 2020] #1268226

Victoria
Inactive Moderator

Hi Ludwig,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 17, 2020 at 10:08 pm in reply to: Mobile Burger Menu Bug #1268224

Victoria
Inactive Moderator

Hi Websi96,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

December 17, 2020 at 10:08 pm in reply to: constant white area behind navigation (header) #1268222

Victoria
Inactive Moderator

Hey PGerousse13,

You need to disable the header transparency in the Theme options.

Please go to the Theme options > Header and remove the color and the logo there and save.

Best regards,
Victoria

December 17, 2020 at 10:04 pm in reply to: Why is this code not working #1268221

Victoria
Inactive Moderator

Hi samanthashea,

Which page are you trying to get it working on? Can you please share the link? Also, there was an error in your Quick css, so the css you were adding was not working.

Best regards,
Victoria

December 17, 2020 at 9:55 pm in reply to: Nameing Hotspots #1268220

Victoria
Inactive Moderator

Hey waveseven,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 17, 2020 at 9:52 pm in reply to: Fonts and FontAwesome icons are not loading #1268219

Victoria
Inactive Moderator

Hi Mark,

Glad you got it working for you! :)

Thank you for the update.

If you need further assistance please let us know.

Best regards,
Victoria

December 17, 2020 at 9:50 pm in reply to: Neue Seite anlegen #1268217

Victoria
Inactive Moderator

Hey Alexandra,

You have the transparent header on the website but on the /historie page the header is not transparent and so you need to set that on the page in the Layout box to “No transparency”.

If you need further assistance please let us know.
Best regards,
Victoria

December 17, 2020 at 9:43 pm in reply to: multiple lines in Image caption #1268215

Victoria
Inactive Moderator

Hey kimoribj,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 17, 2020 at 9:42 pm in reply to: masonary galary disable grayscale on mobile version #1268214

Victoria
Inactive Moderator

Hey Sirpa,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 17, 2020 at 9:42 pm in reply to: Custom Header #1268212

Victoria
Inactive Moderator

Hi Nik,

Glad we could help :)

We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

December 17, 2020 at 9:41 pm in reply to: mobile menu empty after update #1268211

Victoria
Inactive Moderator

Hi schweg33,

Glad we could help :)

Yes, after the update you should be able to remove that plugin.

If you need further assistance please let us know.
Best regards,
Victoria

December 17, 2020 at 9:40 pm in reply to: Your former customisation in posts doesn't work anymore #1268209

Victoria
Inactive Moderator

Hi aicompcloud,

Well, probably you need to remove the custom css that you added before, and then we can try to adjust it.

Best regards,
Victoria

December 17, 2020 at 9:31 pm in reply to: icon grid second row issues #1268207

Victoria
Inactive Moderator

Hi Jürgen,

https://share.getcloudapp.com/llunEjgw For some reason this block gets a bigger height and so there is that space below.

Best regards,
Victoria

December 17, 2020 at 9:20 pm in reply to: Unmute video / Disable autoplay in colour section video #1268203

Victoria
Inactive Moderator

Hey digitalalso,

So you want a video without autoplay but with the sound in the color section, and a user has to click to play?

Best regards,
Victoria

December 17, 2020 at 9:17 pm in reply to: Fix mobile header/menu #1268201

Victoria
Inactive Moderator

Hey navindesigns,

Here are the docs for you:

Header

https://share.getcloudapp.com/Z4uq7bgJ You need to wrap this code in the media query.

Best regards,
Victoria

December 17, 2020 at 9:07 pm in reply to: How to add in child theme once website is built? #1268198

Victoria
Inactive Moderator

Hey NorbiFilms,

You can add the child theme anytime. Here are the docs for you:

Child Theme

If you need further assistance please let us know.
Best regards,
Victoria

December 17, 2020 at 9:06 pm in reply to: Header seems cut in half vertically #1268197

Victoria
Inactive Moderator

Hey arch2030,

It seems to look fine on my end. Which part is not working for you?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

December 17, 2020 at 9:05 pm in reply to: Menü auf dem Smartphone wird nicht angezeigt #1268195

Victoria
Inactive Moderator

Hi moni2,

Please have a look at the solution posted here:

Problems with Enfold in combination with WordPress 5.6

If you need further assistance please let us know.
Best regards,
Victoria

December 17, 2020 at 9:02 pm in reply to: Search Bar Results Hard to Read – How to add an Opaque background #1268189

Victoria
Inactive Moderator

Hi BrendanG,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

December 17, 2020 at 9:02 pm in reply to: Adding Search to Mobile Hamburger Menu #1268187

Victoria
Inactive Moderator

Hi BrendanG,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

December 17, 2020 at 9:01 pm in reply to: Fullwidth Easy Slider Video Loads Last #1268186

Victoria
Inactive Moderator

Hi temii,

Here is an article for you:

How to Implement WordPress Lazy Load on Images and Videos

If you need further assistance please let us know.
Best regards,
Victoria

December 16, 2020 at 1:07 pm in reply to: Error worpress 5.6 Enfold version 4.7.6.4 #1267808

Victoria
Inactive Moderator

Hey vbonora,

Could you please attach some screenshots of the issue? Which pages are affected?

Best regards,
Victoria

December 16, 2020 at 1:06 pm in reply to: Integrating new GA4 Analytics code #1267806

Victoria
Inactive Moderator

Hi AT_VALENS,

I’m glad you got it working for you and thank you for sharing :)

You did not bother us for nothing as we are here to help.

If you need further assistance please let us know.
Best regards,
Victoria

December 16, 2020 at 1:04 pm in reply to: Fullwidth Easy Slider Video Loads Last #1267803

Victoria
Inactive Moderator

Hey temii,

You can choose a preview video to show till the video loads.

If you need further assistance please let us know.
Best regards,
Victoria

December 16, 2020 at 1:02 pm in reply to: Main Menu sublevel drop downs font change #1267802

Victoria
Inactive Moderator

Hi steve_levinson,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 16, 2020 at 1:01 pm in reply to: Blank line between image. #1267801

Victoria
Inactive Moderator

Hi gaza21,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 16, 2020 at 12:58 pm in reply to: Mobile menu not working, shows up white #1267800

Victoria
Inactive Moderator

Hi sundara88,

You will see when the next version is available. Also, you can use the JQuery migrate plugin and get the menu to show up.

Best regards,
Victoria

December 16, 2020 at 12:56 pm in reply to: CSS code for H1 not working #1267799

Victoria
Inactive Moderator

Hi RubenHD,

We are from different countries. I’m from Ukraine and my colleagues are from Lithuania, Philipines, and the USA.

Best regards,
Victoria

December 16, 2020 at 12:55 pm in reply to: Fullwidth easy slider error #1267798

Victoria
Inactive Moderator

Hi Caryl,

Thank you.

Best regards,
Victoria

December 16, 2020 at 12:50 pm in reply to: WordPress Website Public Facing Content Not Matching Admin View #1267795

Victoria
Inactive Moderator

Hey szimmerdesign76,

Could you please attach some screenshots of the issue?

Best regards,
Victoria
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Posts

Viewing 30 posts - 1,951 through 1,980 (of 38,331 total)

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