Page 655 – Support | Kriesi.at – Premium WordPress Themes

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January 20, 2019 at 6:03 pm in reply to: New template for Enfold with smaller width #1056219

Victoria
Inactive Moderator

Hey lginger,

Could you please attach a mockup of what you’re trying to achieve?

Can you show us what you’ve got so far?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 20, 2019 at 6:02 pm in reply to: Anzeigeprobleme bei color section mit diagonal border #1056218

Victoria
Inactive Moderator

Hi robaldo,

There is a number of containers that can give that border.

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

January 20, 2019 at 6:00 pm in reply to: Image Title Alt Text #1056214

Victoria
Inactive Moderator

Hi Dundee,

It does not matter where the title is as long as there are attributes title and alt.

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2019 at 5:58 pm in reply to: Post count number styling in archive page #1056210

Victoria
Inactive Moderator

Hi Matt,

https://cl.ly/fb77f1a68d4b I am still unable to access your website. What VPN details are you referring to?

Best regards,
Victoria

January 20, 2019 at 5:15 pm in reply to: 2 questions to the blog #1056194
Victoria
Inactive Moderator
Hi hz2014,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.news-thumb, .news-thumb img {
  width: 108px;
  height: 108px;
}
 .news-thumb img {
  width: 100px;
  height: 100px;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
January 20, 2019 at 5:06 pm in reply to: Sidebar Portfolio Eintrag #1056190

Victoria
Inactive Moderator

Hey extrunet,

Here is a thread for you to consider
https://kriesi.at/support/topic/enfold-portfolio-categories-sidebar-menu/

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2019 at 5:04 pm in reply to: White Screen of Death with FTP update #1056189

Victoria
Inactive Moderator

Hi MichaelAlbany,

Please, refer to this thread with the procedure to update Enfold:

problem update 4.5 failed

If you get the wsod again, please check the server log for error and write to us.

Best regards,
Victoria

January 20, 2019 at 4:59 pm in reply to: Bump Sticky Post to Top of Feature Image Slider #1056187

Victoria
Inactive Moderator

Hey stefko,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 20, 2019 at 4:58 pm in reply to: table description in the single-product page #1056186

Victoria
Inactive Moderator

Hi Mariie,

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 18, 2019 at 9:26 pm in reply to: Preloader showing placeholder and words 'loading as well as image. #1055681

Victoria
Inactive Moderator

Hi Sujohn,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 9:25 pm in reply to: can't use template builder #1055679

Victoria
Inactive Moderator

Hey CL,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Seems like you didn’t post the user name for the login.

Best regards,
Victoria

January 18, 2019 at 9:24 pm in reply to: Button Analytics #1055678

Victoria
Inactive Moderator

Hey tonyaleigh,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 18, 2019 at 9:23 pm in reply to: Issue with my layout builder after months of inactivity #1055676

Victoria
Inactive Moderator

Hey acamediamarketing,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 18, 2019 at 9:23 pm in reply to: Hiding dates, reactions at the blog & Category pages #1055675
Victoria
Inactive Moderator
Hi Molius,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single.single-post .avia-content-slider .slide-meta {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 18, 2019 at 9:21 pm in reply to: Woocommerce & Advanced Layout #1055674

Victoria
Inactive Moderator

Hey jenna_ess,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 9:20 pm in reply to: Problem with Navigation #1055673
Victoria
Inactive Moderator
Hi farrahhaidar,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.screen-reader-text {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 18, 2019 at 9:19 pm in reply to: Layerslider WP- Not showing up #1055671
Victoria
Inactive Moderator
Hi jrannon,

You need to go to the Theme Options page, at the bottom of the first tab there is a selector where you can choose the editor to use. Please choose “Classic Editor” and save theme options. Layer Slider does not work with Gutenberg yet.

Best regards,
Victoria
- This reply was modified 7 years, 1 month ago by Victoria.
January 18, 2019 at 9:16 pm in reply to: Accidentally updated to WordPress 5 before updating to Enfold Theme 4.5.2 #1055668

Victoria
Inactive Moderator

Hey Leo,

Here is a thread for you to consider
https://kriesi.at/support/topic/download-limit-in-envato-stopping-me-updating-to-4-5-1/

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 9:13 pm in reply to: Seemingly simple layout question #1055665

Victoria
Inactive Moderator

Hey Nate,

You can use a full-width or a full-screen slider and add caption and buttons to it. Both sliders are available in the Advanced Layout Builder.

Here are the docs for you:

Fullwidth Easy Slider

Fullscreen Slider

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 9:11 pm in reply to: adjust the size of the menu #1055664
Victoria
Inactive Moderator
Hey gabs01,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:1390px){
    .html_header_top.html_logo_center #header_main_alternate .main_menu ul:first-child li {
      min-width: 9vw;
    }
} 
.responsive #header_main_alternate .container {
     max-width: 100%;
     padding: 0;
 }
 .html_header_top.html_logo_center #header_main_alternate .main_menu ul:first-child {
     widtH: 100%;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
January 18, 2019 at 9:03 pm in reply to: comments are not displayed after theme update #1055662

Victoria
Inactive Moderator

Hi doctorbond,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

The page that you gave us the link too uses Disquss not our comment form. Did you change that?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 9:01 pm in reply to: Home message #1055659

Victoria
Inactive Moderator

Hey ideasbyeb,

Where are you seeing the message?

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 18, 2019 at 8:59 pm in reply to: Vertical Gallery one column fixed page height #1055657

Victoria
Inactive Moderator

Hey ttnka,

Enfold does not have a gallery or a slider of the kind. You might want to consider a plugin or hiring a developer to build this kind of functionality.

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 8:02 pm in reply to: WooCommerce – Produktbild #1055651

Victoria
Inactive Moderator

Hi HeikoAlexander,

Can you please make a small screencast of the issue?

Best regards,
Victoria

January 18, 2019 at 8:00 pm in reply to: Uploading .png file results in HTTP error #1055649

Victoria
Inactive Moderator

Hi oliverrees,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 18, 2019 at 8:00 pm in reply to: security problem? #1055646

Victoria
Inactive Moderator

Hey dorisb123,

This is not theme related. Here are some links for you that might help:
https://wordpress.org/support/topic/admin-bar-shows-when-not-logged-in/
https://www.thewebmaster.com/dev/2015/may/6/wordpress-admin-bar-shows-logged-out/

If you need further assistance please let us know.
Best regards,
Victoria

January 18, 2019 at 7:57 pm in reply to: Unable to view comments in Comments page #1055644

Victoria
Inactive Moderator

Hey SandraSquires,

Best regards,
Victoria

January 18, 2019 at 7:56 pm in reply to: Problem when I pass the mouse through the section photos #1055642

Victoria
Inactive Moderator

Hey brunet77,

Try going to that element, choosing another effect on hover and saving, and choosing the one that you need then and saving again.

Best regards,
Victoria

January 18, 2019 at 7:54 pm in reply to: Layer slider activation and templates importing #1055641

Victoria
Inactive Moderator

Hi mthorburn,

Which templates are you referring to?

Layer Sliders from the demos?

Best regards,
Victoria

January 18, 2019 at 7:53 pm in reply to: Enfold Theme Conflict with The Events Calendar – Two Register Buttons #1055640

Victoria
Inactive Moderator

Hi cinchmedia,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,621 through 19,650 (of 38,325 total)

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