Page 650 – Support | Kriesi.at – Premium WordPress Themes

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January 22, 2019 at 8:31 pm in reply to: the option to make the column invisible doesn't work , it wont save . #1057433

Victoria
Inactive Moderator

Hi neli666,

Please refer to Ismael’s answer here

Animations don't work on mobile

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 8:27 pm in reply to: Typo und Farben in Enfold CREATIV DESING ändern #1057427

Victoria
Inactive Moderator

Hey Andreas,

You can see and change the typography and colors in the Theme Options > General Styling tab.

Best regards,
Victoria

January 22, 2019 at 8:25 pm in reply to: 6 icon boxes across? #1057425

Victoria
Inactive Moderator

Hi Handyann,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 22, 2019 at 8:22 pm in reply to: Blog post overlaying text #1057424

Victoria
Inactive Moderator

Hi mlangereis,

Can you disable caching and minification for now?

Best regards,
Victoria

January 22, 2019 at 8:21 pm in reply to: Uploading .png file results in HTTP error #1057422

Victoria
Inactive Moderator

Hi oliverrees,

Here is an article with solutions for you
https://www.hostinger.com/tutorials/http-error-when-uploading-images-to-wordpress#gref

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 8:19 pm in reply to: What elements are used for the Startup Business Demo home page learn more area? #1057421

Victoria
Inactive Moderator

Hey nguglietti,

https://cl.ly/d36bfa5a0543 This is done using the Image with Hotspots elements.

Image with Hotspots

Best regards,
Victoria

January 22, 2019 at 8:18 pm in reply to: Trouble turning off home page transparent header #1057420
Victoria
Inactive Moderator
Hey hostworks,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_transparency #header.av_header_transparency {
    background: #fbf7f7a6;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2019 at 8:12 pm in reply to: Home message #1057419

Victoria
Inactive Moderator

Hi Eric,

You can upload a screenshot to a service like Dropbox and give us the link here.

Best regards,
Victoria

January 22, 2019 at 8:12 pm in reply to: Title, breadcrump and video #1057418

Victoria
Inactive Moderator

Hi Henk,

Best regards,
Victoria

January 22, 2019 at 8:09 pm in reply to: Button #1057416
Victoria
Inactive Moderator
Hey BertBowen18,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 .avia-button.avia-color-red:hover {
    background-color: #239039;
    border-color: #189590;
    color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2019 at 8:05 pm in reply to: Elegant portfolio demo slider effect #1057414

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

January 22, 2019 at 8:04 pm in reply to: Alternate Menu for Mobile while having desktop sidebar menu #1057412

Victoria
Inactive Moderator

Hi 18frames,

Here are the docs for you

Menu

Please get back to us when you get the website to some testing server we need to see the settings.

Best regards,
Victoria

January 22, 2019 at 8:02 pm in reply to: Upgrade to 4.5.2 breaks element placement #1057411

Victoria
Inactive Moderator

Hi spidercreations,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 22, 2019 at 7:53 pm in reply to: Update Problems #1057407

Victoria
Inactive Moderator

Hi Ron,

Please refer to the solutions posted here:

Envato private token doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 7:27 pm in reply to: Horizontal Gallery Mobile View #1057402
Victoria
Inactive Moderator
Hi lssu,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive .av-horizontal-gallery-inner .text-under-image {
      top: -60px !important;
  }
}
@media only screen and (min-width: 480px) and (max-width: 767px) {
    .responsive .av-horizontal-gallery-inner .text-under-image {
      top: -90px !important;
  }
}

@media only screen and (min-width: 768px) and (max-width: 989px){
     .responsive .av-horizontal-gallery-inner .text-under-image {
      top: -150px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2019 at 7:19 pm in reply to: LayerSlider WP doesn't Import (from one website to another identical one). #1057401

Victoria
Inactive Moderator

Hi 3drenders.co.uk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 22, 2019 at 7:16 pm in reply to: Images in catalogue/product list displayed square instead of round #1057396

Victoria
Inactive Moderator

Hey Arthurvanderlee,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 22, 2019 at 7:15 pm in reply to: recent posts separators #1057394

Victoria
Inactive Moderator

Hey Munford,

Are you referring to this?

Best regards,
Victoria

January 22, 2019 at 7:12 pm in reply to: Gridrow with Boxedlayout override #1057391

Victoria
Inactive Moderator

Hi yannickokken,

Do you mean you want this section to have a background color?

Best regards,
Victoria

January 22, 2019 at 7:10 pm in reply to: Enfold 4.5.2 + Gutenberg + WordPress 5.0.3 + Fatal Error #1057389

Victoria
Inactive Moderator

Hi oliverstone,

Please try to re-upload Enfold via FTP and see if the issue remains.

Best regards,
Victoria

January 22, 2019 at 7:04 pm in reply to: ¿Es posible colocar un botón icono delante del botón hamburguesa del menú? #1057386

Victoria
Inactive Moderator

Hey semarac,

Could you please give us a link to your website, we need more context to be able to help you.

¿Podría darnos un enlace a su sitio web? Necesitamos más contexto para poder ayudarlo.

Best regards,
Victoria

January 22, 2019 at 7:03 pm in reply to: Dropdown / Flyover Styling Problem #1057384
Victoria
Inactive Moderator
Hi marketingnr1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top ul.sub-menu {
  background: transparent !important;
  box-shadow: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2019 at 6:54 pm in reply to: Enfold Child für "Enfold 2017" funktioniert nicht?! #1057381

Victoria
Inactive Moderator

Hi NOW-DESiGNS,

Here are the docs for you describing how to do it

Backup theme settings

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 6:52 pm in reply to: portfolio pages with tabs disappears on smartphones #1057380

Victoria
Inactive Moderator

Hi Susanne,

The tabs are working on my iPhone. First, the “Paare” tab is open, I scroll to the bottom and press on the “Single” tab title and the content of that tab shows up.

This is how the tabs function.

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 6:49 pm in reply to: edit text boxes – special characters #1057379

Victoria
Inactive Moderator

Hi nimo1024,

Please, install Classic editor and disable Gutenberg and see id the issue remains.
https://kriesi.at/support/topic/dealing-with-gutenberg-after-disable-gutenberg-plugin-stops-working/#post-1044190

Best regards,
Victoria

January 22, 2019 at 3:13 pm in reply to: Problems with wordpress-editor and your extended layout editor #1057250

Victoria
Inactive Moderator

Hi KIrsten,

Could you please attach some screenshots of the issue?

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Something is breaking html.

Best regards,
Victoria

January 22, 2019 at 3:07 pm in reply to: Blog Layout Options #1057245
Victoria
Inactive Moderator
Hi pikkuapuri,

Are you referring to text like this?

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.post-entry p {
  text-align: left;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2019 at 3:03 pm in reply to: Caption UNDER image in Masonry #1057239

Victoria
Inactive Moderator

Hey Oldmanriding,

Closing this as a duplicate. I replied to this thread:

Caption UNDER image in Masonry

Best regards,
Victoria

January 22, 2019 at 3:02 pm in reply to: Caption UNDER image in Masonry #1057238

Victoria
Inactive Moderator

Hey Oldmanriding,

Here are the docs for you to see all the available options for the masonry:

Masonry

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2019 at 3:00 pm in reply to: No child theme? #1057235

Victoria
Inactive Moderator

Hi dorisb123,

You need to go to the theme options and export them, then switch to the child theme and import the options there. If you have changes in the theme files, you need to copy all those files to the child theme.

Can you tell us a bit more what customizations you have?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,471 through 19,500 (of 38,325 total)

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