Page 643 – Support | Kriesi.at – Premium WordPress Themes

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January 31, 2019 at 8:55 pm in reply to: Close mobile menu or refresh page by clicking on active navigation item #1061163

Victoria
Inactive Moderator

Hey waveseven,

Best regards,
Victoria

January 31, 2019 at 8:52 pm in reply to: OGP requirement's on LinkedIn #1061160

Victoria
Inactive Moderator

Hi Maaike,

Best regards,
Victoria

January 31, 2019 at 8:48 pm in reply to: RTL Problem in Mega Menu #1061152

Victoria
Inactive Moderator

Hi ilkerkabadayi,

Best regards,
Victoria

January 31, 2019 at 8:46 pm in reply to: Website 500 error whenever updating theme #1061149

Victoria
Inactive Moderator

Hi ctpropertiessouthcoast,

You might want to write to the Godaddy support for that. We cannot provide support on such issues.

If you need further assistance please let us know.
Best regards,
Victoria

January 29, 2019 at 9:51 pm in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1060194

Victoria
Inactive Moderator

Hi NOW-DESiGNS,

Thank you for clarifying. Can you disable the caching plugin for now?

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Victoria

January 29, 2019 at 9:44 pm in reply to: Plugins not updating #1060191

Victoria
Inactive Moderator

Hi Barbara,

We can help you come with the css solution to make the form horizontal. Please let us know when and where you need such kind of assistance.

If you need further assistance please let us know.
Best regards,
Victoria

January 29, 2019 at 9:40 pm in reply to: Horizontally align Extra Elements with Social Icons (top right of menu) #1060188

Victoria
Inactive Moderator

Hi Deanna,

Did the header shrink before the css added?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 29, 2019 at 9:37 pm in reply to: Picture Quality #1060187

Victoria
Inactive Moderator

Hi Harry,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 29, 2019 at 9:35 pm in reply to: Gallery Problem #1060186

Victoria
Inactive Moderator

Hi lamenezes,

I’m sorry, I am not sure I understand your reply. When you upload images and when you use them on the pages are two different stories. Which case and issue are we talking about now?

Can you please describe in more detail how to reproduce the issue?

Best regards,
Victoria

January 29, 2019 at 9:32 pm in reply to: Header – Logo #1060185
Victoria
Inactive Moderator
Hi Daniel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header.header-scrolled .logo .subtext {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 29, 2019 at 9:25 pm in reply to: error when having added font #1060183

Victoria
Inactive Moderator

Hi badoes,

Where did you get the font?

Please, try using some Google font to see if the function works properly on your end?

Please check this section too.

Best regards,
Victoria

January 29, 2019 at 9:17 pm in reply to: Problem(s) with Enfold's "Custom Widget Area". #1060180

Victoria
Inactive Moderator

Hi zseroka,

Please start a separate thread, describe your issue there and give us a link to your website?

Best regards,
Victoria

January 29, 2019 at 9:15 pm in reply to: TranslatePress not working after last Enfold update #1060179

Victoria
Inactive Moderator

Hi KevinWijnbergen,

Are there errors in the JavaScript console?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 29, 2019 at 9:15 pm in reply to: Contact form not responsive #1060177
Victoria
Inactive Moderator
Hi HitIt2014,

The “vw” means view width.

Please use the course like this:
```
@media only screen and (max-width:990px) {
    .avia-safari .home .avia_ajax_form p {
        width: 85vw !important;
    }
    .avia-safari .home .avia_ajax_form p input[type=submit] {
        width: 80vw;
    }
}
```
Best regards,
Victoria
January 29, 2019 at 9:07 pm in reply to: Change line-height of custom css #1060174

Victoria
Inactive Moderator

Hi rosewoodva,

Thanks, but credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

January 29, 2019 at 9:04 pm in reply to: Page / browser caching problem #1060172

Victoria
Inactive Moderator

Hi zimbo,

Thank you for clarifying. I checked in FF and Chrome on a Mac and I see today’s date which is Jan 29, I’ll check tomorrow and see if it shows me the correct date.

Best regards,
Victoria

January 29, 2019 at 8:58 pm in reply to: More distance between text and images – how do I get it right? #1060170

Victoria
Inactive Moderator

Hi Carsten,

Best regards,
Victoria

January 29, 2019 at 8:53 pm in reply to: Keeping photo size in grid row #1060169

Victoria
Inactive Moderator

Hi phausner,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 29, 2019 at 8:51 pm in reply to: Need a larger gap in Masonry Grid #1060167

Victoria
Inactive Moderator

Hey Silvio,

Where are you putting the code?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 29, 2019 at 8:47 pm in reply to: Font problem #1060166

Victoria
Inactive Moderator

Hi Aurora,

Could you please attach some screenshots of the issue?

https://www.dropbox.com/s/be6g9ycbzjl6x64/File%2029-01-2019%2C%2020%2042%2051.jpeg?dl=0 Here is the what I see on my iPad. Looks ok. Which devices is it not working on?

Best regards,
Victoria

January 29, 2019 at 8:40 pm in reply to: Menu highlight in flyout menu #1060164

Victoria
Inactive Moderator

Hi NoraGTS,

Well, yes it is possible, but this little tweak will require JavaScript, it is cannot be done with a pure css solution here, unfortunately.

Best regards,
Victoria

January 25, 2019 at 8:12 pm in reply to: hide breadcrumbs area #1058908

Victoria
Inactive Moderator

Hi ovacam,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2019 at 8:12 pm in reply to: Error message (https://www.xxx #1058906

Victoria
Inactive Moderator

Hi Morcy,

Please check this article
https://codex.wordpress.org/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F

Best regards,
Victoria

January 25, 2019 at 8:09 pm in reply to: Help with updating to 4.5 #1058904

Victoria
Inactive Moderator

Hey katak97,

Please refer to solutions posted in these threads:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 8:07 pm in reply to: OK That is weird. (updating to 4.5.3) #1058902

Victoria
Inactive Moderator

Hi elames and Illingco,

No need to update it twice. That is just a minor issue. It will be fixed soon.

Best regards,
Victoria

January 25, 2019 at 8:06 pm in reply to: Enfold, saving but not saving – URGENT – THX #1058900

Victoria
Inactive Moderator

Hi Lexa_Dryke,

How did you move the website? Can you please explain?

Please refer to this thread:
https://wordpress.stackexchange.com/questions/102202/how-to-fix-database-error-duplicate-entry

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2019 at 8:00 pm in reply to: Page / browser caching problem #1058898

Victoria
Inactive Moderator

Hey zimbo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2019 at 7:58 pm in reply to: Theme Header Mobile Menu Does Dot Work #1058897

Victoria
Inactive Moderator

Hi andreasffm,

Thank you. I can see the html for the burger is in place, the css does not hide it so it should be there.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 25, 2019 at 7:49 pm in reply to: Problem between a computer and a smartphone #1058894

Victoria
Inactive Moderator

Hi edwinbaes,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2019 at 7:49 pm in reply to: Preview Page #1058893

Victoria
Inactive Moderator

Hi Ludovic,

What do you mean partially? Which part is still not working?

Best regards,
Victoria
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Posts

Viewing 30 posts - 19,261 through 19,290 (of 38,325 total)

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