Page 604 – Support | Kriesi.at – Premium WordPress Themes

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March 12, 2019 at 8:16 pm in reply to: Hidden image load on mobile #1077945

Victoria
Inactive Moderator

Hey extremedrought,

Please refer to this post by Kriesi

Scoring 100/100 in Google PageSpeed Insights, GTmetrix PageSpeed and Yslow (and why you probably shouldn’t bother ;)

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:14 pm in reply to: Problems with buttons "add to cart" and "show details" in product slider #1077943

Victoria
Inactive Moderator

Hi rob,

Glad you got it working for you and thank you for letting us know! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2019 at 8:12 pm in reply to: remove space #1077939
Victoria
Inactive Moderator
Hi famarinu,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-tab-section-tab-title-container {
  padding: 0;
}
#after_section_1 .container .content {
  padding-bottom: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 12, 2019 at 8:09 pm in reply to: Latest Enfold-version not working on my site #1077934

Victoria
Inactive Moderator

Hi JKankkunen,

Here is a thread for you to consider
https://kriesi.at/support/topic/call-to-undefined-function-avia_is_burger_menu/#post-700335

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:06 pm in reply to: Page will not update #1077932

Victoria
Inactive Moderator

Hey tambuzi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which page is it happening on?

Best regards,
Victoria

March 12, 2019 at 8:02 pm in reply to: Mobile menu (hamburger menu) is empty #1077931

Victoria
Inactive Moderator

Hi mathungalanga,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

March 11, 2019 at 10:12 pm in reply to: Pages showing a sidebar #1077513

Victoria
Inactive Moderator

Hi Nora,

Best regards,
Victoria

March 11, 2019 at 10:08 pm in reply to: Colour changes of the Masonry Shop #1077511

Victoria
Inactive Moderator

Hi nightpilot,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 10:07 pm in reply to: Maintenance Mode not working—users see 404 page #1077510

Victoria
Inactive Moderator

Hi chantalsmeaton,

Can we test the issue on your end?

Best regards,
Victoria

March 11, 2019 at 10:01 pm in reply to: Blurry icons #1077507
Victoria
Inactive Moderator
Hey Lara,

Please try using this code:
```
 .avia-testimonial-image img {
    width: 100px;
    height: 100px;
 }
```
Best regards,
Victoria
March 11, 2019 at 9:58 pm in reply to: Masonry Portfolio – Image overlay opacity with title #1077506
Victoria
Inactive Moderator
Hey finne79,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-inner-masonry-content-pos-content {
        background-color: #807c7cb5;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 11, 2019 at 9:51 pm in reply to: Avia Layout Builder not loading on Approx. Half of my Pages #1077504

Victoria
Inactive Moderator

Hi hex80,

The 403error is not about the memory limit. Please consider this article

Getting the 403 Forbidden Error in WordPress? Here’s How to Fix It

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:48 pm in reply to: Add number below gallery thumbnail #1077502

Victoria
Inactive Moderator

Hi TBCCONSOLES,

Could you please attach a mockup of what you’re trying to achieve?

Which gallery are you referring to?

Best regards,
Victoria

March 11, 2019 at 9:44 pm in reply to: Change font size in button #1077500

Victoria
Inactive Moderator

Hey Charlotte,

Do you have the font uploaded to your website already?

Best regards,
Victoria

March 11, 2019 at 9:41 pm in reply to: decrease the edge where there are products #1077498
Victoria
Inactive Moderator
Hi robertoKM,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .grid-sort-container.isotope .no_margin.av_one_third {
    width: 27.3%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 11, 2019 at 9:34 pm in reply to: Content filter can't get post ID #1077494

Victoria
Inactive Moderator

Hi pharefm,

Yes, it’s not working at the moment. I’ll forward your request.

Thank you for your input.

Best regards,
Victoria

March 11, 2019 at 9:33 pm in reply to: Blog Can't Use "Elegant Blog Styling" with Advanced Layout Editor? #1077491

Victoria
Inactive Moderator

Hi cottonseedapparel,

So is this a working solution for you or do you need any more help?

Did you try using a 1/1 element?

Best regards,
Victoria

March 11, 2019 at 9:30 pm in reply to: Shortcodes for toggles and contact forms do not work anymore #1077489

Victoria
Inactive Moderator

Hi Robert,

Have you tried the solution posted above?

Best regards,
Victoria

March 11, 2019 at 9:28 pm in reply to: Same behavior desktop and mobile version #1077488

Victoria
Inactive Moderator

Hi denovellis,

Please refer to solutions available here:

Header

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:26 pm in reply to: Rahmen um Bild oder über Bild in der av_horizontal_gallery #1077487

Victoria
Inactive Moderator

Hey Elsterhund,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 11, 2019 at 9:24 pm in reply to: The Events Calendar – Single Event – Inserting Enfold button shortcode #1077486

Victoria
Inactive Moderator

Hi dhfairbairn,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 11, 2019 at 9:22 pm in reply to: Enfold with The Events Calendar does not work on mobile device #1077485

Victoria
Inactive Moderator

Hi Mike,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 11, 2019 at 9:20 pm in reply to: Generated Shortcode does not work #1077484

Victoria
Inactive Moderator

Hey Michael,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 11, 2019 at 9:18 pm in reply to: Menu design: 4 or 5 columns #1077483

Victoria
Inactive Moderator

Hi brandgeist17,

Sorry, we don’t have access to the email you sent. Pease, upload the screenshot to a service like Dropbox and give us the links here.

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:17 pm in reply to: Enfold Shop – Woocommerce Produktbild Größe ändern #1077482

Victoria
Inactive Moderator

Hi brandgeist17,

Some WooCommerce display settings moved to the customizer. Please check it.

Best regards,
Victoria

March 11, 2019 at 9:16 pm in reply to: Change Colour #1077479

Victoria
Inactive Moderator

Hi chris_2019,

Here are some threads to consider:
https://kriesi.at/support/topic/color-selection-not-working-for-specific-color-code/

Replace the default color bar with custom colors in the color picker

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:11 pm in reply to: wpml integration with icon menu #1077475

Victoria
Inactive Moderator

Hi dsulkowski,

Yes, credentials worked but I am not seeing WPML installed. Did you remove it?

Best regards,
Victoria

March 11, 2019 at 9:09 pm in reply to: Portfolio Tags #1077473

Victoria
Inactive Moderator

Hi Xevi_o,

Please refer to the solution posted here
https://kriesi.at/support/topic/show-tags-in-portfolio/#post-813872

If you need further assistance please let us know.
Best regards,
Victoria

March 11, 2019 at 9:07 pm in reply to: Show $ price in category grid view #1077472

Victoria
Inactive Moderator

Hey Joe,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 9, 2019 at 9:48 am in reply to: Grid breaks up in Google Chrome Version 72.0.3626.119 (Official Build) (64-bit) #1076679

Victoria
Inactive Moderator

Hi Volgspot,

https://cl.ly/855501ecc46a The website looks fine on my end in Chrome and Safari on a Mac. Which part is breaking on your end?
Could you please attach some screenshots of the issue?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,091 through 18,120 (of 38,325 total)

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