Forum Replies Created
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AuthorPosts
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Hey NHAT TAN,
There are two sections on the page, do you want to change just the upper ones?
Best regards,
VictoriaHey davian,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Ccommunity,
You can update the theme to Enfold 4.5.5 and it should work fine, the Layer Slider is update in it. If you’re not using Layer Slider you can simply deactivate it.
If you need further assistance please let us know.
Best regards,
VictoriaHey Alex,
Which font did you upload?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi CaptainCJ,
Glad you got it working and thank you for letting us know.
Best regards,
VictoriaHi jonnycuest,
Glad you got it working for you.
Please let us know if you have any more questions.
Best regards,
VictoriaHi JeffreySummers,
Enfold prepares other sizes for different components.
You need to change the image size
https://kriesi.at/support/topic/full-list-of-image-dimensions-for-enfold/#post-373563regenerate thumbs and then try to adjust the image via css if it does not show up as you need.
Or you can use simple image sizes plugin and specify the image dimensions there.
Best regards,
VictoriaMarch 21, 2019 at 9:01 am in reply to: "An error occurred while updating Enfold: Download failed. – NEED HELP ASAP #1081256Hi GlobalMerchant,
Please post admin WordPress login details and FTP login details in private so that we can do the update for you.
Best regards,
VictoriaHey quercusash,
Try changing the code to this:
.page-id-7 a.av-masonry-entry.isotope-item{ box-shadow:0px 0px 0px 5px rgba(255,255,255,1); }Best regards,
VictoriaHey janton1,
The menu can be edited in the Appearance > Menus. You select the menu that you want to edit and should be able to do it.
Best regards,
VictoriaMarch 21, 2019 at 8:55 am in reply to: Contact Form send-button with ReCaptcha v3 gets renamed #1081246Hey eC,
Please refer to the solution posted here
Best regards,
VictoriaHey Andrea,
What are the installation specs? It seems to be the configuration issue. Which php are you running?
Best regards,
VictoriaHey web6s,
Can you turn the lazy loading feature off? It does not really work with Enfold yet.
Best regards,
VictoriaHi forcetechnology2,
Can you show us what you’ve got so far?
Best regards,
VictoriaMarch 21, 2019 at 8:45 am in reply to: Burger Menu title is transparent so menu scrolls behind title #1081234Hi gatehealing,
https://imgur.com/a/YqmSSuh I am seeing it like this on my mobile too and the menu does not stick, so it scrolls out of the viewpoint.
Can you please attach a screenshot of the issue on your end?
Best regards,
VictoriaMarch 21, 2019 at 8:41 am in reply to: Update to 4.5.5 caused issue with icon list icon background color #1081229Hi Julie,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaMarch 21, 2019 at 8:39 am in reply to: Mailchimp widget in footer not showing up on blog post pages #1081226Hey bobfurgo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHey Karl,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi artsurmesure,
Credentials did not work for me. Please try updating the theme to the latest version the issue should be resolved there.
Best regards,
VictoriaHey OKEIwebbureau,
Here is how to add the social share buttons to the burger overlay
https://kriesi.at/support/topic/social-icons-in-mobile-menu-3/This will get you 2nd point working.
Best regards,
VictoriaHi kylerollins,
Can you please switch to the Default theme to see if this is the issue with the theme and not the plugin?
Best regards,
VictoriaHey Tia,
Are you building your product pages with the Avia Layout Builder?
Can you please share the link to your website so that we can check?
Best regards,
VictoriaMarch 21, 2019 at 8:19 am in reply to: Blog: When clicking on categories or tags display results in preview #1081216Hey restube,
Please have a look at solutions posted here
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/Best regards,
VictoriaHey homecinemamodules,
Please, share the link to the website as well.
The latest version of the Layer Slider is available with Enfold 4.5.5 and the slider did not with Gutenberg in its earlier versions.
Best regards,
VictoriaMarch 20, 2019 at 7:58 pm in reply to: Remove empty header space visible in mobile view only #1080999Hi kilimats,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaMarch 20, 2019 at 7:57 pm in reply to: All Layer Slider elements display in one vertical column #1080997Hi Redwoods79,
Which version of php are you running?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey larias_transfiriendo,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ p[data-ls="minmobilefontsize:12;"] { width: 120px !important; height: 25px !important; padding: 5px !important; border-radius: 100px !important; } }If you need further assistance please let us know.
Best regards,
VictoriaHey Charlotte,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMarch 20, 2019 at 7:48 pm in reply to: Blog grid displaying in random order when WooCommerce is activated #1080994Hi IdeaZone2550,
You need to set the categories you want to show, otherwise you will get what you’re getting.
If you need further assistance please let us know.
Best regards,
VictoriaHey maccadigital,
Could you please attach some screenshots of the issue?
Best regards,
Victoria -
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