Forum Replies Created
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March 25, 2019 at 3:29 pm in reply to: Issue with Advanced Layout Builder/Text Block After Updating to WordPress 5.0 #1082702
Hi MediaMix1,
Credentials did not work. If you still need help with this issue, please update them.
Best regards,
VictoriaMarch 25, 2019 at 3:23 pm in reply to: Issue with Advanced Layout Builder/Text Block After Updating to WordPress 5.0 #1082700Hi paulchiao,
Do you mean you want the border on top of the menu item too?
Best regards,
VictoriaHey id-systems,
It depends on how you implemented the SSL. Are you using the Force SSL plugin?
Please share the link to your website.
Best regards,
VictoriaHey rvga,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi crtdude,
If deleting the merged css and Javascript files and re-enabling merging did not help, please have it disabled for now.
You will not break anything working within the theme options.
Best regards,
VictoriaHey Tomas,
Can you please share the link to your website?
Best regards,
VictoriaHey NicomIT,
You might want to look for a plugin that allows you more flexibility with the permalinks. The theme does not really rule it, it is a general WordPress function.
Best regards,
VictoriaMarch 25, 2019 at 2:07 pm in reply to: Adding child theme after making changes to parent theme #1082668Hey educatedathlete,
What happens when you switch back to the parent theme?
You can switch to the parent theme, export theme options and import them to the child theme.
Best regards,
VictoriaHi alphonse20,
Do you still need any help on this issue or you got it working just fine?
Best regards,
VictoriaHey danieloliverio,
https://imgur.com/a/H6ERFKO well the hover effect that you’re describing seems to be there already. Is this what you’re trying to achieve?
Best regards,
VictoriaHi TomasOliva,
Can you please the link to your website?
Best regards,
VictoriaHey Zak,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi kpatzwald,
This is where you normally get it. Do you have the license key?
Best regards,
VictoriaHi lowklick,
The header is already sticky but you need to add the custom elements there and that is done by adding the custom header widget.
Best regards,
VictoriaHey Josue Roussel,
We are not hosting any websites. Our product is a theme for WordPress. The second website seems to be using the theme but we do not have or provide any information of the kind that you are requesting.
We are sorry for the inconvenience.
Best regards,
VictoriaHey Tobiy,
Please try this code:
.toggle_icon { left: 130px; top: 48%; } .toggle_icon span { border-color: #333333; }Best regards,
VictoriaMarch 25, 2019 at 1:37 pm in reply to: Main menu, color underline when hovering (like the one that is present on active #1082652Hey gatehealing,
Can you please disable the caching plugin and share credentials with us. There might be an error in Quick css and we would like to check.
Best regards,
VictoriaMarch 25, 2019 at 1:34 pm in reply to: Burger Menu title is transparent so menu scrolls behind title #1082651Hi gatehealing,
The code I gave you was supposed to hide the image and not show it when the menu overlay is active. Is it not working for you like this?
Best regards,
VictoriaHey apremierdj,
https://cl.ly/cc8b346d9171 I do not see the reCaptcha here.
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey Jeffrey,
You have the read more link in some posts, there different options for the blog in Enfold, you can find them in the Theme options > Blog Layout tab.
Best regards,
VictoriaHi dinhgilbert,
I do not see the 4 columns anymore. Did you remove them?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey mritkuma99,
The theme works fine with WordPress 5.1.1. Which version of php are you running?
Which version of Enfold are you running?
Best regards,
Victoria-
This reply was modified 6 years, 11 months ago by
Victoria.
Hi marcacer,
https://imgur.com/a/YZ4KmB5 You need to use the Classic editor option to be able to use the Layer Slider. It is not working with the Block editor up until that version.
The new version of the Layer Slider is available in Enfold 4.5.5.
Best regards,
VictoriaHi Tia,
If you make most of your pages with the Advanced Layout Builder you need to add the h1 tag yourself as a special heading tag or in a text block just adding h1.
@Hokuspokus thank you for your input.If you need further assistance please let us know.
Best regards,
VictoriaMarch 24, 2019 at 8:10 pm in reply to: Advanced Layerslider shows up as white section in frontend #1082358Hey tpim3305,
https://cl.ly/694e5225be23 Layer Slider up until that version was not really working with the block editor. You need to use the Classic editor option.
Also, the new version of Layer Slider is available in Enfold 4.5.5.
Best regards,
VictoriaMarch 24, 2019 at 8:06 pm in reply to: Mailchimp widget in footer not showing up on blog post pages #1082357Hi bobfurgo,
Thank you.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaMarch 24, 2019 at 8:02 pm in reply to: General Styling: Background images not working because of wrong path #1082355Hi AJDesignCo,
Thank you for your input, yes it should be fixed soon, sorry for the inconvenience.
Best regards,
VictoriaMarch 24, 2019 at 8:00 pm in reply to: How to remove author URL on blog posts for security reasons #1082353Hi EdgeWP,
Wordpress websites were mainly for posts originally and so it is a normal thing to show the post author, of course, it’s not supposed to be an admin and sometimes it is important for SEO, so by default author is shown on posts built with the Advanced Layout Builder.
Best regards,
Victoria-
This reply was modified 6 years, 11 months ago by
Victoria.
Hey Alexandra Bialas,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
Victoria -
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