Page 573 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2019 at 10:05 am in reply to: Delete unneeded h3 tag #1090547

Victoria
Inactive Moderator

Hi Michaela,

I am not seeing the h3 you’re describing. Did you manage to remove it? How can we see the issue?

Best regards,
Victoria

April 14, 2019 at 9:59 am in reply to: Mega Menu not aligning correctly on Ipad landscape view #1090545
Victoria
Inactive Moderator
Hey spitsdesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:990px){
    #menu-item-5261 .avia_mega_div.avia_mega3 {
        left: -400px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 14, 2019 at 9:53 am in reply to: Main Content area and sidebar conflicted #1090544
Victoria
Inactive Moderator
Hi Alhaji2017,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .container {
    max-width: 1440px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 14, 2019 at 9:48 am in reply to: Enfold and 'The Events Calendar Pro' Plugin, from – to date spans #1090541

Victoria
Inactive Moderator

Hey Fionadee,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

April 14, 2019 at 9:46 am in reply to: AMP pages and low size html pages for SEO #1090540

Victoria
Inactive Moderator

Hey 7thflow,

No, this is not implemented yet, unfortunately.

Please have a look at this thread

AMP Plug-Ins for Enfold Theme

Best regards,
Victoria

April 14, 2019 at 9:43 am in reply to: Distance Color Sections #1090539

Victoria
Inactive Moderator

Hey schweg33,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

April 14, 2019 at 9:39 am in reply to: Column Problem #1090537
Victoria
Inactive Moderator
Hi Sam,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
  #av_section_2 .flex_column.av_one_half.avia-builder-el-6 {
    margin-left: 45vw;
  }
}
@media only screen and (max-width: 767px) {
  #av_section_2 .flex_column.av_one_half.avia-builder-el-6,
  #av_section_3 .flex_column.av_one_half.avia-builder-el-9 {
    margin-top: 0px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 14, 2019 at 9:31 am in reply to: How to reach a larger display of post title-images in blog sidebar? #1090536

Victoria
Inactive Moderator

Hi fw100,

Thank you.

Best regards,
Victoria

April 14, 2019 at 9:29 am in reply to: Child theme stylesheet updates not loading #1090535

Victoria
Inactive Moderator

Hi wvanderzee,

You need to have css merging disabled when you make changes in css, once you’re happy with the result you can enable merging again. This way the changes will be added to the merged files and will apply.

Best regards,
Victoria

April 14, 2019 at 9:27 am in reply to: My lightbox is no longer working #1090534

Victoria
Inactive Moderator

Hi Lauren,

You have a header file in your child theme and it needs to be updated with the fresh copy and then make changes on top of the new file.

If you need further assistance please let us know.

Best regards,
Victoria

April 14, 2019 at 9:18 am in reply to: The Events Calendar bottom navigation issue #1090533

Victoria
Inactive Moderator

Hi aledef,

This might not be removed since it’s so easy to adjust css and have it shown. It is hidden by design.

Best regards,
Victoria

April 14, 2019 at 9:16 am in reply to: disable showing old posts (events) in post slider #1090532

Victoria
Inactive Moderator

Hi JantienM,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

April 14, 2019 at 9:02 am in reply to: Pagination blog overview page not working #1090531

Victoria
Inactive Moderator

Hi JantienM,

Glad you got it working for you! :)

You need to look for a plugin that will help you to do that. This is not the theme function.

If you need further assistance please let us know.

Best regards,
Victoria

April 14, 2019 at 9:00 am in reply to: Enfold Design (Enfold 2017, Logo, Column inside distance) #1090530

Victoria
Inactive Moderator

Hey leongrage,

You can upload the bigger logo and we’ll give you the css to adjust it.

You need to use media queries to change the padding value for different screen sizes. Which elements are you talking about?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

April 13, 2019 at 4:50 pm in reply to: Accordion Toggle from bottom #1090392

Victoria
Inactive Moderator

Hey xansdesign,

Please have a look at customizations available here

Accordion

Best regards,
Victoria

April 13, 2019 at 4:49 pm in reply to: Fatal error: Uncaught Error: Call to undefined function #1090391

Victoria
Inactive Moderator

Hi JadynWelch01,

You need to go to the file via FTP and remove this code that breaks things.

Best regards,
Victoria

April 13, 2019 at 4:47 pm in reply to: How to add space between the logo and widget area #1090390
Victoria
Inactive Moderator
Hi jayflavs,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer #text-3.widget {
    width: 60%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 13, 2019 at 4:42 pm in reply to: enfold gallery miniature photos have an interruption with 2 white spaces #1090389

Victoria
Inactive Moderator

Hey barabasone,

The images have different size originally and when scaled down some of them are 1px taller and so the image on the next row cannot get to the left side. It is better to have images of the same size.

Best regards,
Victoria

April 13, 2019 at 4:33 pm in reply to: Burger Menu on custom menu location #1090388

Victoria
Inactive Moderator

Hey ClapperConsulting,

It might not work that way, since there can be JavaScript that triggers the menu that is in the header not outside of it.

Best regards,
Victoria

April 13, 2019 at 4:31 pm in reply to: Custom 404 page footer error #1090387

Victoria
Inactive Moderator

Hey THP,

Can you disable caching and minification for now?

Best regards,
Victoria

April 13, 2019 at 4:30 pm in reply to: Avia Builder Not Resolving #1090386

Victoria
Inactive Moderator

Hi CenturyAC,

What is the server address?

Best regards,
Victoria

April 13, 2019 at 4:22 pm in reply to: Widget "Product Categories" Shows all categories, instead of just children #1090383
Victoria
Inactive Moderator
Hey jonroot,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.woocommerce.widget_product_categories .cat-item.cat-item-39 {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 13, 2019 at 4:19 pm in reply to: hi query regarding the h1 and h2 tag #1090379

Victoria
Inactive Moderator

Hey codecreative,

Please have a look at solutions posted here

Change Full Screen slider to h1 tag

How to change H2 to H1 in one slider of Easyslider, And Change H3 to H4 in inbox

Best regards,
Victoria

April 13, 2019 at 4:15 pm in reply to: Site will not detect and update to 4.5.5 #1090375

Victoria
Inactive Moderator

Hi Illingco,

Best regards,
Victoria

April 13, 2019 at 3:05 pm in reply to: Site will not detect and update to 4.5.5 #1090370

Victoria
Inactive Moderator

Hi Illingco,

Best regards,
Victoria

April 13, 2019 at 3:01 pm in reply to: Contact submit button stuck on 'Authenticating' with Captcha v3 #1090368

Victoria
Inactive Moderator

Hi!

You need to check the api key.

Best regards,
Victoria

April 13, 2019 at 2:59 pm in reply to: Accordion slider doesn't show images. #1090367

Victoria
Inactive Moderator

Hi!

On which page can we find this slider?

Regards,
Victoria

April 13, 2019 at 2:58 pm in reply to: Contact Form – select element dropdown background #1090366

Victoria
Inactive Moderator

Hi nestormakhno,

I did not find the form that you have above, the form on the contact page is on white background. Where can I see the form in question?

Best regards,
Victoria

April 13, 2019 at 2:54 pm in reply to: Replace "mobile" and "email" with telephone and letter icon on the top header #1090365

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Glad you got it working for you! :)

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

If you need further assistance please let us know.

Best regards,
Victoria

April 13, 2019 at 2:53 pm in reply to: Problem of the audio player #1090363

Victoria
Inactive Moderator

Hey Ayumi,

Please have a look at this thread
https://kriesi.at/support/topic/enfold-audio-player/

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 17,161 through 17,190 (of 38,325 total)

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