Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 12, 2019 at 6:55 am #1089890
    Michaela

    Hi Kriesie Team,

    on all pages of my website there is a h3 tag, that I did nor set and that should not be there. It says “Cookie- und Datenschutzeinstellungen”
    This is not text from my “Cookie popup” and I have neither an idea where it comes from nor how to delete the tag. But if I enable the cookie popup option within Enfold, the h3 disappears. Is there a chance to get rid of the h3 at this place?

    Thanks in advance
    Michaela

    April 13, 2019 at 5:45 pm #1090404
    Nikko

    Hey Michaela,

    I don’t see it when I checked your page, probably because Cookie popup is enabled.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    April 13, 2019 at 5:58 pm #1090408
    Michaela

    Hi Nikko,

    unfortunately the installation of the ” Temporary Login Without Password ” plugin does not work. Therefore you find below the password to a manually created admin account. The cookie plugin is currently enabled and I see the h3 tag “Cookie und Datenschutzeinstellungen” in the soucrecode of all pages.

    Thanks in advance for your help

    Best regards
    Michaela

    April 14, 2019 at 10:05 am #1090547
    Victoria

    Hi Michaela,

    I am not seeing the h3 you’re describing. Did you manage to remove it? How can we see the issue?

    Best regards,
    Victoria

    April 14, 2019 at 10:19 am #1090557
    Michaela

    Hi Victoria,

    no, I did not manage to remove it. Please find a screenshot of the h3 here

    Screenshot of h3 in sourcecode

    The text is not visible in the frontend but the h3 exists in the sourcecode.

    And if I deactivate the “cookie popup plugin” the h3 vanishes. So it seems to come in any way from this Enfold internal plugin.

    Best regards
    Michaela

    PS: I double posted the dropbox link below because it seems as is wouldn’t work within the post.

    • This reply was modified 5 years, 1 month ago by Michaela.
    April 14, 2019 at 11:25 am #1090576
    Victoria

    Hi Michaela,

    Thank you. This h3 belongs to the cookie popup, it is rendered to be shown in the cookie popup. Why do you want to remove it?

    Best regards,
    Victoria

    April 14, 2019 at 12:04 pm #1090595
    Michaela

    Hi Victoria,

    I defined the headlines according to my keyword set. This headline does not belong to this set so it is irritating in SEO meanings. Therefore I don’t want to have a h3 with this text.

    Best regards
    Michaela

    April 14, 2019 at 8:37 pm #1090707
    Victoria

    Hi Michaela,

    Well, then you need to use some other cookie popup and disable the one from Enfold.

    Best regards,
    Victoria

    April 14, 2019 at 8:38 pm #1090710
    Michaela

    Hi Victoria,

    ok, thank you for your feedback.

    Best regards
    Michaela

    April 14, 2019 at 9:05 pm #1090732
    Victoria

    Hi Michaela,

    You’re welcome! Please let us know if you need any more help :)

    Best regards,
    Victoria

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