Page 564 – Support | Kriesi.at – Premium WordPress Themes

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Posts
April 25, 2019 at 7:49 pm in reply to: updated theme and proloader stopped working #1094532

Victoria
Inactive Moderator

Hi cat77,

Best regards,
Victoria

April 25, 2019 at 7:49 pm in reply to: updated theme and proloader stopped working #1094531

Victoria
Inactive Moderator

Hi cat77,

Best regards,
Victoria

April 25, 2019 at 7:47 pm in reply to: Animating images (on scroll) #1094528

Victoria
Inactive Moderator

Hey alexbay,

It is possible, but making this customization is out of the scope of our support, unfortunately.

Here is an article for you

12 Essential Scroll-To-View Animation Trends

Best regards,
Victoria

April 25, 2019 at 7:44 pm in reply to: Customizing the category page #1094527

Victoria
Inactive Moderator

Hey wmdvanzyl,

Please have a look at the solutions posted here
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

Best regards,
Victoria

April 25, 2019 at 7:43 pm in reply to: Enfold lates theme #1094526

Victoria
Inactive Moderator

Hey renovatingitaly,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

April 25, 2019 at 3:21 pm in reply to: reCaptcha doesn't seem to work #1094437

Victoria
Inactive Moderator

Hi SeroKoe,

You might want to address this issue to the CF7 authors and support forums. I’m not sure we can help you with this.

Best regards,
Victoria

April 25, 2019 at 2:48 pm in reply to: Unwanted border on some pages and not the others? #1094426
Victoria
Inactive Moderator
Hey hylandgraphics,

Please try the following css:
```
#full_slider_1, #after_full_slider_1 {
    border: none;
}
```
Best regards,
Victoria
April 25, 2019 at 2:45 pm in reply to: Extra Elements #1094424

Victoria
Inactive Moderator

Hi Harry,

Thank you, but where can we see this? I looked at some pages, cannot find “Vero”.

Best regards,
Victoria

April 25, 2019 at 2:42 pm in reply to: Demo Not Importing! #1094422
Victoria
Inactive Moderator
Hey aristidou,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Victoria
April 25, 2019 at 2:41 pm in reply to: PHP 7.2.5 issues – theme not working or spinning wheel #1094421

Victoria
Inactive Moderator

Hey FayeMcC,

Did you get it working? Do you have a test server where we can investigate the issue?

Best regards,
Victoria

April 25, 2019 at 2:40 pm in reply to: breadcrumbs disappear on pages #1094420

Victoria
Inactive Moderator

Hi Annelies,

Glad we could help :)

Best regards,
Victoria

April 25, 2019 at 2:35 pm in reply to: arrow partner-logo element positioning #1094419

Victoria
Inactive Moderator

Hi Anneliesi,

Glad we could help :)

Please let us know if you need any more help or we can close this one.

Best regards,
Victoria

April 25, 2019 at 2:23 pm in reply to: Remove line in Header #1094414

Victoria
Inactive Moderator

Hi dennisgrunwald,

Can you please attach a mockup of what you’re trying to achieve?

Here are some of the header layouts

Header

Best regards,
Victoria

April 25, 2019 at 2:20 pm in reply to: How to create an XML file for portfolio entries for Facebook #1094412

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

April 25, 2019 at 2:19 pm in reply to: Problem with tablet portrait view #1094411

Victoria
Inactive Moderator

Hey matreshka-s,

Can you please attach a screenshot of the issue and give us the link to your website.

Best regards,
Victoria

April 25, 2019 at 2:18 pm in reply to: Page showing code for table instead of table #1094409
Victoria
Inactive Moderator
Hey Steve,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Victoria
April 25, 2019 at 2:18 pm in reply to: Tabbed Section Leads to Uneven Titles #1094407

Victoria
Inactive Moderator

Hey Dzammit,

You need to edit every tab and set the display content in the tab to top, not the middle.

Here are the docs for you

Tab Sections

Best regards,
Victoria

April 25, 2019 at 1:07 pm in reply to: Place thumbnail between title and price in catalogue element #1094392

Victoria
Inactive Moderator

Hey matthleif,

Please share the link to the page where you need this to be done.

Best regards,
Victoria

April 25, 2019 at 1:06 pm in reply to: Has my subscription to enfold support expired? #1094391

Victoria
Inactive Moderator

Hey Sacha,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Victoria

April 25, 2019 at 1:02 pm in reply to: Problem with Enfold mega menù #1094388

Victoria
Inactive Moderator

Hey minogig,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

Best regards,
Victoria

April 25, 2019 at 12:57 pm in reply to: image as portfolio filter #1094381

Victoria
Inactive Moderator

Hi Tim,

Yes, it can be done with the css.

Please share the link to the page where we can see the filters.

Best regards,
Victoria

April 25, 2019 at 12:54 pm in reply to: Enfold-elegant-portfolio queries #1094380

Victoria
Inactive Moderator

Hey Paul Anton,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Victoria

April 25, 2019 at 12:53 pm in reply to: the accents of the letters é and è of the French alphabet in the url do not appe #1094379

Victoria
Inactive Moderator

Hey lelef,

Can you please explain where do you need them to appear? They are encoded to the form understandable by browsers.

Best regards,
Victoria

April 25, 2019 at 12:51 pm in reply to: How do I add post meta info at bottom of a blog post when editing in the ALB #1094377

Victoria
Inactive Moderator

Hi studiovene,

You might want to look for a plugin or custom shortcode to do that.

Best regards,
Victoria

April 25, 2019 at 12:49 pm in reply to: Remove cart item from header and add to mobile (burger) menu #1094375

Victoria
Inactive Moderator

Hey Alexander,

Can you please share the link to your website?

Best regards,
Victoria

April 25, 2019 at 12:48 pm in reply to: Mobile Menu with touch not working #1094374

Victoria
Inactive Moderator

Hi vthie,

The menu opens fine on my end. Which device are you using?

Best regards,
Victoria

April 25, 2019 at 12:44 pm in reply to: FTP Theme Update with less files to upload #1094372

Victoria
Inactive Moderator

Hey Sigmund,

Yes, you can delete those .po files that you do not use. You can delete the other folders too, but if you run into some issues, you’ll need to restore them, so it is good to always have the full backup ready.

Best regards,
Victoria

April 25, 2019 at 12:41 pm in reply to: Boxed + Full Width Layout Help #1094370
Victoria
Inactive Moderator
Hey sselekane,

Please try using your code like this:
```
 @media only screen and (min-width:1310px){
     .responsive .container {
        max-width: 1310px !important;
        width: 961px!Important;
        margin-right: 187px!Important;
      }
 }
```
Best regards,
Victoria
April 25, 2019 at 12:27 pm in reply to: Sliding logo footer mobile view #1094369

Victoria
Inactive Moderator

Hi Lara,

You might want to use the higher quality logos and when they scale down they will look good. Css will not fix this.

Best regards,
Victoria

April 25, 2019 at 12:24 pm in reply to: Third Level Menu Opening Direction #1094368
Victoria
Inactive Moderator
Hey premierepc,

Please try the following css:
```
 @media only screen and (min-width:1024px){
    #top .av-main-nav ul ul {
        left: -250px;
    }
 }
```
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 16,891 through 16,920 (of 38,325 total)

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