Forum Replies Created
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Hi samco78,
I am seeing the header white on all pages. Can you please attach a few screenshots of the issue?
Best regards,
VictoriaMay 23, 2019 at 2:05 pm in reply to: Change masonry title overlay font size on mobile only. #1103664Hi Jory,
Please try the following css:
@media only screen and (max-width:989px) { #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title { font-size: 14px; } }Best regards,
VictoriaHi fulanoinc,
Thank you. Can you please share the link to your profile?
Best regards,
VictoriaHey waelamad1,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi MusicD,
Hm…. the token expired, can you update it, please?
Best regards,
VictoriaHi Joel-martinez ,
There is no simple way to do it. All the Avia layout builder elements need to be adjusted and it is so much more than we can do within the scope of the support here. You might want to look for a developer to do it for you if you really need it.
Best regards,
VictoriaHey stefan,
I am not seeing the button or the link on your page, where can I see it?
Best regards,
VictoriaHey Miki,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
VictoriaHi gsusalcaraz,
Please start a separate thread, describe your issue there and give us the link to your website.
Best regards,
VictoriaHi haarenj,
Best regards,
VictoriaHey m_reiprich,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi APeschke,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi APeschke,
Best regards,
VictoriaHi ceiton,
Please try adding this css too:
.widget_recent_entries li { padding: 2px 0; }Best regards,
VictoriaHi claudioaddobbatim2r2,
Did you try using the beta version that Rikard uploaded for you?
Best regards,
VictoriaMay 23, 2019 at 8:16 am in reply to: I have a problem with some jump links/ankers on Android #1103580Hi Andy,
Thank you.
You might want to write to the plugin author or check their support forums.
Best regards,
VictoriaHi theoak15,
Can you please make the mockups of both states, please? So that we avoid further confusion.
Best regards,
VictoriaHi PIW,
Thank you for letting us know :)
Happy exploring Enfold!
Best regards,
VictoriaHey Fionadee,
You add the masonry to the page and select the taxonomy you want to be shown there.
Please have a look at our docs here
Best regards,
VictoriaMay 22, 2019 at 3:05 pm in reply to: Can not duplicate solution as discussed on topic #1078973 #1103311Hi norm4u,
What errors are you getting? Or is it just not working?
Best regards,
VictoriaHi leadingnorth,
Do you know when the error occurs? Do you know how to reproduce the issue?
Best regards,
VictoriaHi fulanoinc,
Can you please attach a few screenshots of the issue?
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi babettegcc,
Can you please share the link to your website?
Best regards,
VictoriaHi meditlondon,
Do you mean you cannot reach your files via FTP? You need to write to your hosting provider to help you with the issue.
Best regards,
VictoriaHey CenturyAC,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaHi Dzammit,
It looks good now. Did you get it working?
@cg thank you for your input.
Best regards,
VictoriaHi evertypedesign,
I think this article might help you with this issue
Best regards,
VictoriaHey joshuatolento,
I see them under there already.
If it is not how you want it, please attach the mockup of what you’re trying to achieve.
Best regards,
VictoriaHi MusicD,
Best regards,
VictoriaHi envatojlc,
Do you have the .htaccess in that directory?
This is the server configuration issue. You might want to look for someone to get it checked for you.
Best regards,
Victoria -
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