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  • #1103292

    Hi, I just want to thank you for the great work you did in Enfold theme,but I have a problem with Masonry. I can not select any portfolio category or tag, I only can choose (language, post translation) and when I choose language all the Pages,Posts and Portfolio items of that language show. I can not choose them separately which means I can not choose a Portfolio category. Just to know we are using Polylang Plugin.
    cannot select a portfolio category in masonry

    #1103646

    Hey waelamad1,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    #1204157

    I have the same problem. how can i solve?

    #1204652

    Hi emanuelecolella,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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