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  • #1119426

    Hi,
    I am unable to update the web contents as per last time where its a drag and drop function.
    I may need moderator assist to update the template or guidance where it won’t
    remove current contents / color theme of web

    *Additional info*
    When I update the contents into the website,
    “</p>
    [/av_textblock]
    [/av_one_full]” are popping up onto the front display of the website.

    Current Enfold version is 4.2.3 – Can I do direct upgrade from 4.2.3 to the latest enfold theme ?
    https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ – Is this the best solution? Or is there a better way?

    Do advise
    Best regards,
    MM

    • This topic was modified 5 months ago by  kayzelmoo. Reason: Additional information provided for a more comprehensive situation
    • This topic was modified 5 months ago by  kayzelmoo. Reason: Provide enfold version
    • This topic was modified 5 months ago by  kayzelmoo. Reason: Additional details
    • This topic was modified 5 months ago by  kayzelmoo.
    • This topic was modified 5 months ago by  kayzelmoo. Reason: New research
    #1119488

    Hey Kayzel,

    The plugin is a good option, or if you upload the new version via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Either way, it has to be done manually unfortunately.

    Best regards,
    Rikard

    #1119489

    Hey,
    I successfully updated the template.
    However, my transparent glassy header is not displaying as per usual – only for the home page.
    Can you check whats the issue with my home page? Do advise, credentials are provided on the above post
    Best regards,
    Kayzel

    • This reply was modified 5 months ago by  kayzelmoo. Reason: Additional question
    • This reply was modified 5 months ago by  kayzelmoo.
    • This reply was modified 5 months ago by  kayzelmoo. Reason: updates
    #1119637

    Hi Kayzel,

    https://cl.ly/ad1c36f45d30 You need to add the logo that will show on transparent header here.

    Best regards,
    Victoria

    #1119676

    Hi,
    I just added the logo and it even though under Page Attributes, I set it to “transparent and glassy header”. The other pages are working fine though. What could be the problem?
    Best regards,
    Kayzel

    • This reply was modified 5 months ago by  kayzelmoo.
    • This reply was modified 5 months ago by  kayzelmoo. Reason: typo
    • This reply was modified 5 months ago by  kayzelmoo.
    #1119981

    Hi Kayzel,

    Please try updating your php to php7 and see if the issue persists.

    Best regards,
    Victoria

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