Page 456 – Support | Kriesi.at – Premium WordPress Themes

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September 9, 2019 at 3:50 pm in reply to: Enfold Cooky modal appears always #1136082

Victoria
Inactive Moderator

Hi knazemi,

Glad it is solved now :)

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 3:48 pm in reply to: Hide header and footer when printing #1136079

Victoria
Inactive Moderator

Hey cabinplant,

Please have a look at the following links:

Print.css

https://codex.wordpress.org/Styling_for_Print

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 3:45 pm in reply to: Spam and virus emails #1136077

Victoria
Inactive Moderator

Hi Anita,

Please try using some antispam plugin as well.

Please have a look at the following thread:
https://kriesi.at/support/topic/receiving-spam-through-contact-form/

Best regards,
Victoria

September 9, 2019 at 3:41 pm in reply to: Element flow change #1136074

Victoria
Inactive Moderator

Hi andyux,

You can use flex, here is an example:

Problem between a computer and a smartphone

Best regards,
Victoria

September 9, 2019 at 3:40 pm in reply to: No Optimisation for IOS 'Fullscreen Slider' #1136073

Victoria
Inactive Moderator

Hi Pixel30,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 3:39 pm in reply to: Enfold mobile contact form sending emails with no reply option? #1136072

Victoria
Inactive Moderator

Hey jackcharlto,

Please have a look at this thread:

Contact form element – how to include reply-to email address?

Maybe, it will help you fix the issue.
Best regards,
Victoria

September 9, 2019 at 3:38 pm in reply to: Remove Separator Lines Between Social Media Icons Above Header #1136070
Victoria
Inactive Moderator
Hey Dee,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .social_bookmarks li {
    border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 9, 2019 at 3:29 pm in reply to: Cannot Save the Enfold Theme Options #1136065

Victoria
Inactive Moderator

Hi Joey,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 9, 2019 at 2:57 pm in reply to: Images not shown on mobile #1136052

Victoria
Inactive Moderator

Hi linguservice,

Please have a look at the solution posted here

Problem between a computer and a smartphone

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 2:53 pm in reply to: After update font not displaying #1136049

Victoria
Inactive Moderator

Hi Gerry,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 2:51 pm in reply to: Advert obscuring images in desktop view #1136044

Victoria
Inactive Moderator

Hi tim_t20,

You need to check Google docs, it’s not really the theme issue.
https://support.google.com/google-ads/answer/1722096?hl=en
https://www.disruptiveadvertising.com/adwords/top-10-adwords-banner-sizes-you-need-to-know/

Best regards,
Victoria

September 9, 2019 at 2:49 pm in reply to: Enfold – Designmöglichkeiten #1136040

Victoria
Inactive Moderator

Hi Hans-Jörg Ott,

You can look at the plugin page here

The Events Calendar

The Events Calendar” — <a href="https://theeventscalendar.pxf.io/get_pro" target="_blank" rel="nofollow">The Events Calendar</a>" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

And there are more calendar plugins available.
https://www.wpsuperstars.net/best-wordpress-event-calendar-plugins/

Best regards,
Victoria

September 9, 2019 at 2:43 pm in reply to: Background Video in Color Section is not playing #1136035

Victoria
Inactive Moderator

Hi edfaber,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 9, 2019 at 2:42 pm in reply to: Newsletter form not working #1136034

Victoria
Inactive Moderator

Hi yohopower,

This MailChimp form is not built with Enfold, you might want to write to the plugin devs or check their support forums.

Best regards,
Victoria

September 9, 2019 at 2:37 pm in reply to: cookie opt-in EU #1136033

Victoria
Inactive Moderator

Hi Scherrahh65,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 2:36 pm in reply to: Changing Header Color for only one Page #1136032

Victoria
Inactive Moderator

Hi jannnnnneke,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 2:34 pm in reply to: issues with enfold 4.6 #1136030

Victoria
Inactive Moderator

Hi hankboomer,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 2:32 pm in reply to: Enfold Woocommerce SKU über Produktname auf Single page #1136027

Victoria
Inactive Moderator

Hi flaminghomer,

Please have a look at the following links:
https://wordpress.org/support/topic/display-sku-in-single-product-page/

How to show SKU on Product Category Pages

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 2:29 pm in reply to: polish translation of privacy in forms #1136026

Victoria
Inactive Moderator

Hi caw67,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 2:27 pm in reply to: Lupe in header einblenden #1136025

Victoria
Inactive Moderator

Hi Luisgasser,

Best regards,
Victoria

September 9, 2019 at 2:18 pm in reply to: Why the category shows full content of each post instead of its excerpt? #1136012

Victoria
Inactive Moderator

Hi watsonint,

Thank you.

Please refer to the solution posted here:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 2:14 pm in reply to: slow speed. website loads two times #1136011

Victoria
Inactive Moderator

Hi comelen,

Please have a look at these articles:

4 Key WordPress Image Optimization Tips

How to Prevent WordPress from Generating Image Sizes

Best regards,
Victoria

September 9, 2019 at 1:32 pm in reply to: lightbox for photo gallery by a plugin #1135996

Victoria
Inactive Moderator

Hi peteris1605,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 9, 2019 at 1:29 pm in reply to: Defer loading of offscreen images and remove unused CSS #1135992
Victoria
Inactive Moderator
Hi thinkjarvis,

Ok, hope you can work out the optimal solution for your clients.

Careful with the images lazy loading. Enfold might not work well with it.

This thread can give you another idea
https://kriesi.at/support/topic/what-to-scripts-to-exclude-from-autoptimize-plugin/

Best regards,
Victoria
- This reply was modified 6 years, 5 months ago by Victoria.
September 9, 2019 at 1:24 pm in reply to: Excerpts not working properly … #1135990

Victoria
Inactive Moderator

Hi lmackinnon,

You should be running at least php7 for the code to work properly. Please consider upgrading your php version.

Best regards,
Victoria

September 9, 2019 at 12:54 pm in reply to: Problem with integrating Facebook Event Tracking to Submit Buttons #1135979

Victoria
Inactive Moderator

Hi PhilCzer,

Do you have pixel configured?

https://developers.facebook.com/docs/facebook-pixel/implementation/

Best regards,
Victoria

September 9, 2019 at 12:51 pm in reply to: Update 4.6.1 Custom CSS – Design Error / Destroyed with ID and custom classes #1135975

Victoria
Inactive Moderator

Hi Hokuspokus,

Please have a look at the following thread

4.6 Update doesn't recognize old Custom CSS Class

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 12:50 pm in reply to: Fonts on Safari #1135973

Victoria
Inactive Moderator

Hi andrew24taylor,

Please have a look at this thread

Font-Manager handles font files with suffix "regularitalic" wrong

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 9, 2019 at 12:48 pm in reply to: reimport #1135970

Victoria
Inactive Moderator

Hey schweg33,

Please have a look at our docs on how to import demo manually:

Import Demos

If you need further assistance please let us know.
Best regards,
Victoria

September 9, 2019 at 12:42 pm in reply to: Email Address Not Showing From Contact Form Since Latest Update – No-reply #1135968

Victoria
Inactive Moderator

Hi all,

Please have a look at the following thread:

Contact form element – how to include reply-to email address?

If you need further assistance please let us know.

Best regards,
Victoria
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Posts

Viewing 30 posts - 13,651 through 13,680 (of 38,325 total)

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