Page 418 – Support | Kriesi.at – Premium WordPress Themes

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October 22, 2019 at 5:57 pm in reply to: Shortcode doesn't work #1150239

Victoria
Inactive Moderator

Hi MrSylk,

I do not see any errors anywhere and so there is no obvious reason for this not to work, you can try building a page with the Classic editor, the shortcode works there.

Best regards,
Victoria

October 22, 2019 at 5:53 pm in reply to: Header on Transparency #1150237

Victoria
Inactive Moderator

Hi Richard,

The logo does not change if the header transparency is not enabled in the Theme options. It has to be changed in by JavaScript then or css.

Best regards,
Victoria

October 22, 2019 at 5:48 pm in reply to: Neuer Domain-Name #1150233

Victoria
Inactive Moderator

Hey martilan,

Please have a look at the following article

How To Change Your WordPress Website’s Domain Name

This is not really a theme function but a general WordPress function.
Best regards,
Victoria

October 22, 2019 at 5:42 pm in reply to: Migrate wordpress with ENFOLD template to local. #1150232

Victoria
Inactive Moderator

Hi Hugo_R,

What errors are you getting with the Advanced Layout Builder?

Best regards,
Victoria

October 22, 2019 at 5:40 pm in reply to: Text logo in header, subtext out of logo area when scrolled #1150230
Victoria
Inactive Moderator
Hi Dirk,

Yes, the text logo works fine, the shrank logo is about 50px in height and so there is no room for the subtext.

You can try playing with this css:
```
#top .header-scrolled .logo .subtext {
    font-size: 11.2px;
    top: 16px;
}
#top .header-scrolled .logo a {
    font-size: 20px;
}
```
Best regards,
Victoria
October 22, 2019 at 5:32 pm in reply to: Remove completely "Permanent link" titlle #1150227

Victoria
Inactive Moderator

Hi sitebysite,

Could you please give us a link to your website, we need more context to be able to help you.

Which pages are you referring to?

Best regards,
Victoria

October 22, 2019 at 5:30 pm in reply to: Contact Form not notifying me of submissions #1150226

Victoria
Inactive Moderator

Hi gatehealing,

Please try installing an SMTP plugin and configuring it and see if the issus persists.

Best regards,
Victoria

October 22, 2019 at 5:27 pm in reply to: Mike what is this in your reply #1150225

Victoria
Inactive Moderator

Hey aribann,

It is user’s html, it was there before.

If you need further assistance please let us know.
Best regards,
Victoria

October 22, 2019 at 1:06 pm in reply to: Burger menu not working for blog post pages on mobile? #1150174

Victoria
Inactive Moderator

Hi Moondreamer21,

You have a lot of code hardcoded in the header.php file in your child theme, why is it there? The submenu is in that file?

Best regards,
Victoria

October 22, 2019 at 12:58 pm in reply to: Inactive color for menu item #1150171
Victoria
Inactive Moderator
Hey MSM,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.home .header_color .main_menu ul:first-child > li > a {
  color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 22, 2019 at 12:56 pm in reply to: Symbols #1150166
Victoria
Inactive Moderator
Hey Manko267,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
   .responsive #top #wrap_all #av_section_2 .flex_column.av_one_third {
      width: 28vw;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 22, 2019 at 12:52 pm in reply to: Social icons in mobile menu #1150164

Victoria
Inactive Moderator

Hi kunzi,

I did not make any changes, I need the icons to be in code, you can hide them via css, it’s ok, as long as they are in the html.

Best regards,
Victoria

October 22, 2019 at 12:49 pm in reply to: Photo gallery, photos colors are off #1150162

Victoria
Inactive Moderator

Hey Al,

https://cl.ly/f155811d88f0 They look fine on my end.

Could you please attach some screenshots of the issue on the website?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 22, 2019 at 12:47 pm in reply to: Variation images not working after update. #1150160

Victoria
Inactive Moderator

Hey!
Please try to use the WooCommerce gallery and see if variations work better.

Regards,
Victoria

October 22, 2019 at 12:47 pm in reply to: Variation-pictures are not shown #1150158

Victoria
Inactive Moderator

Hi Warnstar,

Please try to use the WooCommerce gallery and see if variations work better.

Best regards,
Victoria

October 22, 2019 at 12:40 pm in reply to: CSS Error: Google reCaptcha V3 for the contact form #1150156
Victoria
Inactive Moderator
Hi moonswamp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia_ajax_form .av-google-badge-message {
    padding-top: 60px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 22, 2019 at 12:35 pm in reply to: Pagespeed load the same ressource multiple times #1150152

Victoria
Inactive Moderator

Hey Black-Shadow,

Please have a look at the following thread:

Best settings of Enfold to get maximum google pagespeed score?

and this article here

Scoring 100/100 in Google PageSpeed Insights, GTmetrix PageSpeed and Yslow (and why you probably shouldn’t bother ;)

If you need further assistance please let us know.
Best regards,
Victoria

October 22, 2019 at 12:13 pm in reply to: subscribe user role #1150145

Victoria
Inactive Moderator

Hi famarinu,

Out of the box, it does not work like that. I guess it can be done but it has to be custom-built or adjusted and it is out of the scope of the support that we can provide here, unfortunately.

Best regards,
Victoria

October 22, 2019 at 12:11 pm in reply to: Timeline animation don't work on mobile #1150143
Victoria
Inactive Moderator
Hi runekjensen,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .avia_transform .avia-timeline-vertical.avia-timeline-animate .milestone_icon {
        opacity: 1;
        -webkit-transform: scale(1);
        -ms-transform: scale(1);
        transform: scale(1);
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 22, 2019 at 12:10 pm in reply to: New featured image in portfolio grid is deeper than the older ones #1150141

Victoria
Inactive Moderator

Hi tonyiatridis,

Could you please attach some screenshots of the issue? What do you mean by deeper?

Best regards,
Victoria

October 22, 2019 at 12:08 pm in reply to: issue with hotspot images in tab section on mobile #1150139

Victoria
Inactive Moderator

Hi julienloh,

Best regards,
Victoria

October 22, 2019 at 12:06 pm in reply to: Element Visibility Settings not working on Android #1150137
Victoria
Inactive Moderator
Hi altmark99,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #av_section_4 .av-parallax.active-parallax {
      background-image: none !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 22, 2019 at 11:59 am in reply to: Hot Spot Image #1150135

Victoria
Inactive Moderator

Hi marcel,

Could you please attach a mockup of what you’re trying to achieve? What look do you need?

Best regards,
Victoria

October 22, 2019 at 11:58 am in reply to: predefined color scheme: Black-White, disable italic #1150134

Victoria
Inactive Moderator

Hi Jaispirit,

Best regards,
Victoria

October 21, 2019 at 2:58 pm in reply to: Analytics code #1149889

Victoria
Inactive Moderator

Hi soniavoice,

Nothing is really anonymous online, and the user must be aware that the data is collected about his/her usage.

Best regards,
Victoria

October 21, 2019 at 2:54 pm in reply to: Websites h1 title gets hidden from seach engines with this setting #1149888

Victoria
Inactive Moderator

Hey Annemarie,

Thank you for your feedback, I will forward it to my colleague.

Best regards,
Victoria

October 21, 2019 at 2:53 pm in reply to: Remove Header Extras #1149887

Victoria
Inactive Moderator

Hey Soehnke,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 21, 2019 at 2:52 pm in reply to: Translation Cookietext English > German! Urgent! #1149886

Victoria
Inactive Moderator

Hi tjg,

Glad we could help :)

No, this is not planned for the nearest updates. Maybe it will be considered for later.

Best regards,
Victoria

October 21, 2019 at 2:51 pm in reply to: Problem inserting posts via wp_insert_post() #1149885

Victoria
Inactive Moderator

Hi Alessio,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 21, 2019 at 2:50 pm in reply to: Info Modal at the end of each page #1149884

Victoria
Inactive Moderator

Hi Olaf,

Glad we could help :)

We are closing the thread.
Best regards,
Victoria
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Viewing 30 posts - 12,511 through 12,540 (of 38,325 total)

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