Page 391 – Support | Kriesi.at – Premium WordPress Themes

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November 23, 2019 at 2:25 pm in reply to: Icon list icons disappear after loading in Safari Browser #1159406

Victoria
Inactive Moderator

Hi peterolle,

I am not getting the same effect. I am on a MacOs Mojave Safari 12.

Best regards,
Victoria

November 23, 2019 at 2:21 pm in reply to: Blogitems not displayed properly on mobile #1159404

Victoria
Inactive Moderator

Hi mynick,

https://cl.ly/6c33099a573f Seems to look fine on mobile, which part is not working for you?

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 23, 2019 at 2:19 pm in reply to: Header for Events #1159403

Victoria
Inactive Moderator

Hey Michael,

The header is the area where the menu and logo are situated. Are you referring to the banner image?

Best regards,
Victoria

November 23, 2019 at 2:17 pm in reply to: Enfold mobile sticky head except for header_meta #1159402

Victoria
Inactive Moderator

Hi SurigliaStudio,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 22, 2019 at 8:12 pm in reply to: Product Tabs Display Funny #1159316
Victoria
Inactive Moderator
Hey adamghart,

Could you please clear the cache, check again and get back to us.
And try the code:
```
#top div div.product .woocommerce-tabs ul.tabs li a {
    padding: 9px;
}
```
Best regards,
Victoria
November 22, 2019 at 7:01 pm in reply to: With the new Enfold 4.6.3.1 update from the safari browser, google maps are no l #1159295

Victoria
Inactive Moderator

Hi beppemodena,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 7:00 pm in reply to: Drop downs not working in WP 5.3 #1159294

Victoria
Inactive Moderator

Hi ninasmith,

Best regards,
Victoria

November 22, 2019 at 6:56 pm in reply to: disable Layer slider #1159290

Victoria
Inactive Moderator

Hi leifmjensen2600,

Please check with the plugin authors about that. This is not the theme issue and we cannot really help you with that.

Best regards,
Victoria

November 22, 2019 at 6:54 pm in reply to: Enfold – Upcoming fixes #1159289

Victoria
Inactive Moderator

Hi oceaneokio,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

November 22, 2019 at 6:54 pm in reply to: custom css for cookie consent + cookies are set thought opt out #1159288

Victoria
Inactive Moderator

Hi KELmedia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 22, 2019 at 6:53 pm in reply to: Content slider Arrows #1159285

Victoria
Inactive Moderator

Hey kensingtoncyprus,

Please have a look at the following thread:
https://kriesi.at/support/topic/content-slider-arrow-positions/

If you need further assistance please let us know.

Best regards,
Victoria

November 22, 2019 at 6:50 pm in reply to: Enfold caching admin #1159281

Victoria
Inactive Moderator

Hi Wolf,

Please get back to us when you have the issue showing up again.

Best regards,
Victoria

November 22, 2019 at 6:48 pm in reply to: mobile version #1159279

Victoria
Inactive Moderator

Hey Kiwilein,

Here is what I am seeing. https://cl.ly/296822d83dd4

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 22, 2019 at 6:44 pm in reply to: Customize portfolio-category page #1159275

Victoria
Inactive Moderator

Hey Federica,

Well, it is built using our masonry and you can use it too to show your portfolio items. And the links are added as the full-width submenu.

Best regards,
Victoria

November 22, 2019 at 6:41 pm in reply to: ENFOLD PROBLEM WITH PAGE EDITOR DON'T SAVE MY CHANGES AND DESTROY THE LAST #1159274

Victoria
Inactive Moderator

Hey michelescorsonelli,

Please check if there are any unclosed html tags on the page. If it does not help, please make a screencast of the issue.

Best regards,
Victoria

November 22, 2019 at 6:39 pm in reply to: Link Preview #1159272

Victoria
Inactive Moderator

Hey MAJO_Agency,

You can publish the page a password-protected and share it with the client along with the password.

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 6:26 pm in reply to: Dringende Frage #1159269

Victoria
Inactive Moderator

Hey Mario Springer,

The latest is the 4.6.3.1.

Enfold – Upcoming fixes

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 6:25 pm in reply to: ImageObject Error on Google Structured Data #1159267

Victoria
Inactive Moderator

Hey kriru,

Please have a look at the following thread:
https://kriesi.at/support/topic/property-imageobject-is-not-recognised-by-google-for-an-object-of-type-webpage/#post-933178

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 6:22 pm in reply to: Mobile Responsiveness #1159266

Victoria
Inactive Moderator

Hi Dzammit,

So using two Layer Slider solves your issue or not really? Do you need more help?

Best regards,
Victoria

November 22, 2019 at 6:20 pm in reply to: Clone website and change the Child Theme Name doesn't work #1159261

Victoria
Inactive Moderator

Hey Empatica,

Best regards,
Victoria

November 22, 2019 at 6:16 pm in reply to: Header Behavior > Let logo and menu position adapt to browser window #1159260

Victoria
Inactive Moderator

Hi elituchy,

https://cl.ly/f9c7f8f5a325 Do you mean you want something like this?

The setting above does not make the menu full-width.

Best regards,
Victoria

November 22, 2019 at 6:07 pm in reply to: Javascript web form not showing up on blog posts? #1159257

Victoria
Inactive Moderator

Hey Moondreamer21,

Best regards,
Victoria

November 22, 2019 at 6:02 pm in reply to: New Sidebar Widget isn't Showing Up on Mobile? #1159256

Victoria
Inactive Moderator

Hey Moondreamer21,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 22, 2019 at 5:58 pm in reply to: Best practice to customize and add a new shortcode to ALB #1159253

Victoria
Inactive Moderator

Hey idemadv,

Please have a look at the following thread:

Custom Advanced Layout Builder Elements

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 5:54 pm in reply to: Standard button link to open in a pop-up #1159251

Victoria
Inactive Moderator

Hey whdsolutions,

Please have a look at the following thread:
https://kriesi.at/support/topic/open-popup-modal-with-button/#post-831660

If you need further assistance please let us know.
Best regards,
Victoria

November 22, 2019 at 5:53 pm in reply to: Custom Post Type responsiveness & menu problem #1159250

Victoria
Inactive Moderator

Hi Roberta,

Have you tried the solution posted there?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 22, 2019 at 5:50 pm in reply to: WP Night Mode #1159247

Victoria
Inactive Moderator

Hi tekniskakari,

No, this is not implemented as of now. I will forward this as a feature request. Our devs will consider it.

Best regards,
Victoria

November 22, 2019 at 5:49 pm in reply to: Support with Enfold – can't access support forum #1159246
Victoria
Inactive Moderator
Hi Jade,

Here is the code you can put in your funtions.php
```
add_filter('jpeg_quality', function($arg){
    return 100;
});
```
If you need further assistance please let us know.

Best regards,
Victoria
November 22, 2019 at 5:45 pm in reply to: Conditional Ava Elements #1159245

Victoria
Inactive Moderator

Hey Jason,

Well, you will need to look into how the Advanced Layout Builder renders the page and make conditional choices at that point.

You can have a look at this file for the starters
/enfold/template-builder.php

Best regards,
Victoria

November 22, 2019 at 5:43 pm in reply to: Help with Blog Layout #1159244

Victoria
Inactive Moderator

Hi Keith,

Well, it could work with the sortable masonry but it might require many customizations in terms of looks and I am not sure it will work, as for the additional texts on it, you could add them to the posts excerpts and they should show up there.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 11,701 through 11,730 (of 38,325 total)

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