Page 382 – Support | Kriesi.at – Premium WordPress Themes

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November 29, 2019 at 5:00 pm in reply to: Enfold Theme Options #1161265

Victoria
Inactive Moderator

Hi Morcy,

Yes, I can see it now. Thank you. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 29, 2019 at 4:57 pm in reply to: Suggestion for upgrade #1161264

Victoria
Inactive Moderator

Hey mandalova,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 29, 2019 at 4:57 pm in reply to: Captcha V3 #1161262

Victoria
Inactive Moderator

Hi E Reedijk,

You need access to the Themeforest account. You can ask that company to give it to you or make a new account and purchase the new license if you cannot reach those guys anymore.

Best regards,
Victoria

November 29, 2019 at 4:55 pm in reply to: insert Jquery code #1161260

Victoria
Inactive Moderator

Hey vaskenBakkalian,

Best regards,
Victoria

November 29, 2019 at 4:51 pm in reply to: Enable Breakpoint on iPad resolution 1024px – CSS solution #1161258

Victoria
Inactive Moderator

Hi Flow9999,

Well, of course, it is possible. Which elements do you need to be adjusted?

Best regards,
Victoria

November 29, 2019 at 4:49 pm in reply to: I can’t update Enfold #1161257

Victoria
Inactive Moderator

Hi Kim_Lagerweij87,

I do not see the theme options. Can you please unhide them. Also, please have a full website backup ready and give us FTP credentials if you want us to update the theme for you.

Best regards,
Victoria

November 29, 2019 at 4:47 pm in reply to: use avia builder for portfolio/blog category archive pages #1161255

Victoria
Inactive Moderator

Hey mandalova,

No, it is not possible to use the Advanced Layout Builder for the category pages.

I am not sure if you can get the b option working but you can try.

Best regards,
Victoria

November 29, 2019 at 4:44 pm in reply to: ENFOLD, Woocommerce Calendar #1161254

Victoria
Inactive Moderator

Hi Jaispirit,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 29, 2019 at 4:40 pm in reply to: Homepage : no widget sidebar ? #1161252

Victoria
Inactive Moderator

Hey Dominique,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 29, 2019 at 4:38 pm in reply to: Revealing menu Image #1161251

Victoria
Inactive Moderator

Hey Dominique,

Could you please attach a mockup of what you’re trying to achieve?

This functionality does not exist in Enfold out of the box. It will have to be custom-built or added by a plugin.

Best regards,
Victoria

November 29, 2019 at 4:37 pm in reply to: Despite setting a Home Page the Blog page shows up as main page #1161250

Victoria
Inactive Moderator

Hi 2SPRO,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 28, 2019 at 4:52 pm in reply to: PROBLEM – WEBSITE #1161049
Victoria
Inactive Moderator
Hi martinaeventswedding,

It’s not a bug, it’s just a margin change. We can make it a little smoother but it’s all that can be done here:
```
#top .logo a  img {
    margin-top: 20px;
    transition: margin-top 1s;
}
#top .header-scrolled .logo a  img {
    margin-top: 0px;
    transition: margin-top 1s;
}
```
Best regards,
Victoria
November 28, 2019 at 4:48 pm in reply to: Menü erstellen- Auswahl der Seiten – zu viele Informationen #1161045

Victoria
Inactive Moderator

Hi Austrianweb,

Glad we could help :)

If you need further assistance please let us know in a new thread as we are closing thread.
Best regards,
Victoria

November 28, 2019 at 4:47 pm in reply to: Blogitems not displayed properly on mobile #1161043

Victoria
Inactive Moderator

Hi mynick,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 28, 2019 at 4:47 pm in reply to: Increase height of topbar + vertical center text. How? #1161041
Victoria
Inactive Moderator
Hi mynick,

The original page I looked at did not have a sub-menu there and the issue does not exist on all pages. The kind of input we get, the kind of reply you get.

You know your website layout and you can be more proactive to get a better result by being more specific in the first place.

You can try this code and test it if you need a solution:
```
.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 150px;
}
```
Best regards,
Victoria
November 28, 2019 at 4:39 pm in reply to: Quick css text aligned to center under thumbnails in slider #1161039

Victoria
Inactive Moderator

Hi gianazzi,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 28, 2019 at 4:38 pm in reply to: Google search console, Missing field "location" for single event page #1161038

Victoria
Inactive Moderator

Hi kwanumzen108,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 28, 2019 at 4:37 pm in reply to: Anchor link #1161036

Victoria
Inactive Moderator

Hi adxdigitalmarketing,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 28, 2019 at 4:35 pm in reply to: About the difference between PC and smartphone in footer #1161034

Victoria
Inactive Moderator

Hey Soichiroda0525,

Could you please give us a link to your website, we need more context to be able to help you.

We can try to reduce that space on mobile.

Best regards,
Victoria

November 28, 2019 at 4:33 pm in reply to: Please update! #1161033

Victoria
Inactive Moderator

Hey Sadek,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

November 28, 2019 at 4:32 pm in reply to: Main Menu on Side – breaking point to mobile menu #1161030

Victoria
Inactive Moderator

Hey mehmetakduman,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 28, 2019 at 4:31 pm in reply to: Remove border on easy slider #1161029
Victoria
Inactive Moderator
Hi susizimm,

Yes, of course. If it does not work, please attach some screenshots of the issue.
```
.home .entry-content-wrapper li {
    margin-left: 0;
    padding: 0;
}
```
Best regards,
Victoria
November 28, 2019 at 4:29 pm in reply to: Remove left border from first menu item in header with logo above #1161027

Victoria
Inactive Moderator

Hi Rhonda,

I’m really glad you’re pleased with the support. Thank you for your kind words.

If you need further assistance please let us know.
Best regards,
Victoria

November 28, 2019 at 4:28 pm in reply to: Video Content (Layer Slider) covers Menu items #1161025

Victoria
Inactive Moderator

Hi willjepson,

So you want the slider to be below the header? You need to disable the header transparency in this case.

Best regards,
Victoria

November 28, 2019 at 4:27 pm in reply to: Remove Search icon from header #1161024

Victoria
Inactive Moderator

Hey LDesp,

https://cl.ly/a5755d9bcc11 You can disable it in the theme options > main menu.

Best regards,
Victoria

November 28, 2019 at 4:25 pm in reply to: HTML Shows While Editing Any Block #1161023

Victoria
Inactive Moderator

Hi paul_hunt,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 28, 2019 at 4:23 pm in reply to: Javascript not working #1161021

Victoria
Inactive Moderator

Hi KevinWijnbergen,

What code are you trying to add?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 28, 2019 at 4:21 pm in reply to: Map not working, error in console #1161020

Victoria
Inactive Moderator

Hi pamelamyhre,

That’s the point, it has changed over some versions and some of the code moved to separate files. You can use the file from the parent them and add the changes on top of it if you still need them.

Best regards,
Victoria

November 28, 2019 at 4:18 pm in reply to: Shopping Cart empty on mobile version #1161018

Victoria
Inactive Moderator

Hi rob,

I will ask my colleagues to check. I cannot reproduce the issue on my phone.

Best regards,
Victoria

November 28, 2019 at 4:17 pm in reply to: Demo-Daten #1161017

Victoria
Inactive Moderator

Hey Oleg Foht,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Here are the docs for you:

Import Demos

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 11,431 through 11,460 (of 38,325 total)

← 1 2 3 … 381 382 383 … 1,276 1,277 1,278 →