Page 341 – Support | Kriesi.at – Premium WordPress Themes

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January 28, 2020 at 10:25 pm in reply to: ReCaptcha badge hide on mobile #1179222

Victoria
Inactive Moderator

Hi Nicky1976,

You can try negative z-index but I am not sure if it’s going to help. The rule that hides things is display: none and if it breaks the functionality then, there is no other solution for this one, unfortunately.

Best regards,
Victoria

January 28, 2020 at 10:21 pm in reply to: Ajax Search Dropdown Menu 2 #1179221

Victoria
Inactive Moderator

Hey Jasmer,

I can see the code in the child theme but it is not applying anymore. Is it only happening with search or other css rules do not apply either?

Best regards,
Victoria

January 28, 2020 at 10:12 pm in reply to: Favicon missing on some pages #1179215

Victoria
Inactive Moderator

Hey Mike,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 28, 2020 at 10:09 pm in reply to: Google maps API won't connect #1179214

Victoria
Inactive Moderator

Hi cadema,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 10:09 pm in reply to: Envato personal token – Question regarding multilpe enfold instalations #1179212

Victoria
Inactive Moderator

Hi coldspring,

Please have a look at the following thread:
https://kriesi.at/support/topic/envato-token-works-for-multiple-sites-or-just-one/

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 9:59 pm in reply to: Can't change color style using Modern Black #1179210

Victoria
Inactive Moderator

Hey jvgargallo,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 28, 2020 at 9:58 pm in reply to: How Can I Revert to Previous ALB Formating #1179209

Victoria
Inactive Moderator

Hi Hiruseki,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 9:58 pm in reply to: Masonry Not Showing Date Filter #1179208

Victoria
Inactive Moderator

Hey fulanoinc,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 28, 2020 at 9:55 pm in reply to: Can't edit pages. Advanced editor and default editor not working. #1179205

Victoria
Inactive Moderator

Hi ericlewis2000,

No, not really but have a backup ready, make sure you’re running php7+ and it is better to have a staging site somewhere where you can attempt the update first.

Best regards,
Victoria

January 28, 2020 at 9:53 pm in reply to: Header Extra Info Color #1179204

Victoria
Inactive Moderator

Hi dreamreader,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

January 28, 2020 at 9:53 pm in reply to: Customize Product Page Layout #1179203

Victoria
Inactive Moderator

Hi CarletonTorpin,

You are using the Advanced Layout Builder image element and the plugin works with the default WooCommerce image gallery. WooCommerce plugins work with default WooCommerce elements not other some other builders’ elements.

Best regards,
Victoria

January 28, 2020 at 9:50 pm in reply to: Make Background Video Loop in Color Section #1179202

Victoria
Inactive Moderator

Hey Eleina_Shinn,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 28, 2020 at 9:48 pm in reply to: Some portfolio items misaligned vertically #1179201

Victoria
Inactive Moderator

Hi alanjameswright,

Best regards,
Victoria

January 28, 2020 at 9:43 pm in reply to: Button Row and Table Header not shown in table when below 768 pixel width #1179199

Victoria
Inactive Moderator

Hey kmindi,

I see all table cells with this code on mobile screens.

Could you please clear the cache, check again and get back to us.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 28, 2020 at 9:35 pm in reply to: DISABLE AJAX SEARCH #1179192

Victoria
Inactive Moderator

Hi pabloeduardo,

Please have a look at the following thread:

Disable the theme ajax search feature

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 9:33 pm in reply to: Blog, post featured image size cropping issue #1179191
Victoria
Inactive Moderator
Hey attiii7,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .template-blog .big-preview img {
    height: 450px !important;
    width: auto !important;
}
#top .big-preview img {
    height: 100% !important;
    width: auto !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 28, 2020 at 9:16 pm in reply to: Body font not loading. #1179187

Victoria
Inactive Moderator

Hey duncan,

Could you please attach some screenshots of the issue?

Which font is not loading?

Best regards,
Victoria

January 28, 2020 at 9:13 pm in reply to: Product List Broken #1179186

Victoria
Inactive Moderator

Hey Sebastian,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 28, 2020 at 9:12 pm in reply to: mobile settings and menu #1179185

Victoria
Inactive Moderator

Hi jessy_websites,

Here are the docs for you:

Header

If you need further assistance please let us know.
Best regards,
Victoria

January 28, 2020 at 9:06 pm in reply to: Social Media Icons Not Showing #1179184

Victoria
Inactive Moderator

Hi Courtney,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 28, 2020 at 9:03 pm in reply to: Sticky Menu on Mobile #1179183

Victoria
Inactive Moderator

Hey Courtney,

Here are the docs for you:

Header

If you need further assistance please let us know.
Best regards,
Victoria

January 28, 2020 at 9:00 pm in reply to: Datepicker not working #1179181

Victoria
Inactive Moderator

Hey Ramon,

Please have a look at the following thread:

Datumfeld in Formular mit Datumformatierung

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 8:57 pm in reply to: Give the date form the blog-Layout Elegant in Raster-Layout another position #1179179

Victoria
Inactive Moderator

Hi Jen,

Yes, of course, I understand. You can have a look at the file here if you’re using the blog posts Advanced Layout Builder element:
/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php

If it is something else on the page, please give us a link to the page.

Best regards,
Victoria

January 28, 2020 at 8:52 pm in reply to: Hide .av_minimal_header on scrolling when using transparent header #1179176

Victoria
Inactive Moderator

Hi oogopslag,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 28, 2020 at 8:51 pm in reply to: prevent Enfold from cropping various image sizes #1179173

Victoria
Inactive Moderator

Hey czar,

Please have a look at the following threads:

Help media crunching a lot of unnecessary sizes

Generated images per upload

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2020 at 8:50 pm in reply to: Autoplay Youtube Video in Lightbox #1179171

Victoria
Inactive Moderator

Hey Innovie,

Best regards,
Victoria

January 28, 2020 at 8:47 pm in reply to: Little bug in ALB – option to add cell beneath a row doesn't fit #1179170

Victoria
Inactive Moderator

Hey Roger,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 28, 2020 at 8:43 pm in reply to: Change username, email and token after changing agency. #1179169

Victoria
Inactive Moderator

Hi mksfunke,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 28, 2020 at 8:40 pm in reply to: Accordion Slider – Image without link #1179168
Victoria
Inactive Moderator
Hey webkonzept,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css, it will disable the link and the lightbox
```
#top .aviaccordion.av-animation-active .aviaccordion-slide a,
#top .aviaccordion-title-on-hover .aviaccordion-preview a {
    pointer-events: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 28, 2020 at 8:36 pm in reply to: Product page info order #1179165

Victoria
Inactive Moderator

Hi Daviddjh,

https://share.getcloudapp.com/2NurDQvy Here is what I am seeing. How do you need to change it?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 10,201 through 10,230 (of 38,325 total)

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