Page 259 – Support | Kriesi.at – Premium WordPress Themes

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April 23, 2020 at 7:15 pm in reply to: Background image on iPad Safari Browser #1206603

Victoria
Inactive Moderator

Hi apremierdj,

Which iPhads are you using? The Pro version or the mini?

Best regards,
Victoria

April 23, 2020 at 7:13 pm in reply to: How do I center the copyright in the footer? #1206601
Victoria
Inactive Moderator
Hey nikosiatropoulos,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #socket .copyright {
    float: none;
    margin: 0 auto;
    display: block;
    width: 290px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 23, 2020 at 7:11 pm in reply to: Blurred Shop Banner Image #1206600

Victoria
Inactive Moderator

Hi holantorcha,

I updated the image for you.

Best regards,
Victoria

April 23, 2020 at 6:10 pm in reply to: GRID GALLERY TYPE #1206583

Victoria
Inactive Moderator

Hi mleite1,

You can try to use the grid row in this way:

If you need further assistance please let us know.
Best regards,
Victoria

April 23, 2020 at 6:06 pm in reply to: LearnDash Quiz Results Display Issue… #1206579

Victoria
Inactive Moderator

Hi nesaw,

Thank you for that. Frankly, there are som many plugins and the classic editor is used to edit the quizzes I am not sure how the theme is really breaking things here. I’ll ask my colleagues to have a look as I have not worked with such a combination.

Best regards,
Victoria

April 23, 2020 at 6:01 pm in reply to: Icon Box Icons: Using Custom Icons-trying to make larger #1206578

Victoria
Inactive Moderator

Hey Eleina_Shinn,

Please add them somewhere on the test page so that we can see them and try to help adjust.

Best regards,
Victoria

April 23, 2020 at 5:57 pm in reply to: main menu #1206577

Victoria
Inactive Moderator

Hi spirhid101,

Here are the docs for you:

Icon

Social Share Buttons

Can you show us what you’ve got so far?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

April 23, 2020 at 5:55 pm in reply to: Responsive version #1206575

Victoria
Inactive Moderator

Hey siti1978,

Please share credentials, we cannot see anything like this.

Best regards,
Victoria

April 23, 2020 at 5:52 pm in reply to: Shop page Transparent and Glossy Header #1206574

Victoria
Inactive Moderator

Hey imagis,

You can have the transparent header on the custom shop page.

Please have a look at the following thread:

Woocommerce Transparent Header

woocommerce-transparent-header/embed/#?secret=mAKW6PUoDg" data-secret="mAKW6PUoDg" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> Transparent Header” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.

Best regards,
Victoria

April 23, 2020 at 5:49 pm in reply to: Pics in Galleries #1206573

Victoria
Inactive Moderator

Hey salai_com,

https://share.getcloudapp.com/8LujjAXJ I am seeing it like this. Is this not how you see it or how you want it?

Best regards,
Victoria

April 23, 2020 at 5:48 pm in reply to: Masonry Gallery – Flexible Masonry – More than 100 images #1206572

Victoria
Inactive Moderator

Hi PhatJ,

Showing 200 images will make the page slower to load and it is bad design, it’s better to give users the option to load more if they need, some users will not even get to the 100th image but they might be waiting for it too load for a while and leave the website thinking that it’s too slow.

Best regards,
Victoria

April 23, 2020 at 5:44 pm in reply to: 6 Columns in Footer #1206569

Victoria
Inactive Moderator

Hi GlennBolan,

These are the files that need to be changed:
https://kriesi.at/support/topic/6-columns-in-footer/#post-138601

But this solution will work only with the parent theme and so it will be erased with each theme update, so you really need to consider if you need it or not.
Best regards,
Victoria

April 23, 2020 at 5:40 pm in reply to: Mega menu images size #1206566
Victoria
Inactive Moderator
Hi fcp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #header .avia_mega_div>.sub-menu.avia_mega_hr {
  border: none;
}
#header .mega_menu_title img {
  margin-bottom: 20px;
}
```
3 is not really feasible.
If you need further assistance please let us know.

Best regards,
Victoria
April 23, 2020 at 5:34 pm in reply to: Background image does not parallax or scroll #1206565

Victoria
Inactive Moderator

Hi Illingco,

I am sorry, I am still not clear. I see. only one parallax section on the front page. Could you please attach some screenshots of the issue and/or explain in more detail what should we look at?

Best regards,
Victoria

April 23, 2020 at 5:30 pm in reply to: GDPR Cookies and privacy policy #1206563

Victoria
Inactive Moderator

Hi Samuel,

For the functionality that you want as in demo you might want to look for the plugin that has such options. Enfold’s implementation is different.

Best regards,
Victoria

April 23, 2020 at 5:28 pm in reply to: Contact Form 2 Questions – Return Name and Making a Form Field Optional #1206561

Victoria
Inactive Moderator

Hi nikosiatropoulos,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 23, 2020 at 5:26 pm in reply to: aviaAsset_avia-head-script autoloaded data accumulation issue #1206558

Victoria
Inactive Moderator

Hi ihf-eramstad,

Enfold 4.7.4 has the option to disable adding the timestamp.

Best regards,
Victoria

April 23, 2020 at 5:24 pm in reply to: Different logo on mobile with left sidebar navigation menu #1206557

Victoria
Inactive Moderator

Hey JenOnlineSmarties,

Best regards,
Victoria

April 23, 2020 at 5:23 pm in reply to: Banner above sticky menu in header #1206556

Victoria
Inactive Moderator

Hi synapse7,

I wanted to look at how you have it but credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

April 23, 2020 at 5:13 pm in reply to: Blog – hold up #1206550
Victoria
Inactive Moderator
Hi Basti_DLK_23,

Please have a look at the following thread:

Sticky Posts in Post-Slider?

Sticky Post not on top

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 5 years, 10 months ago by Victoria.
April 23, 2020 at 5:10 pm in reply to: Losing page details when updating the page #1206549

Victoria
Inactive Moderator

Hi PistolDesigned,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

https://share.getcloudapp.com/Apujjdjn Your special heading tag does not have a closing tag, this is why html breaks. Please check for all unclosed tags.

Best regards,
Victoria

April 23, 2020 at 5:03 pm in reply to: Few questions about outloook of the theme #1206548

Victoria
Inactive Moderator

Hi prana3stil,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 23, 2020 at 5:00 pm in reply to: image overlay (circle and arrow ) on hover – uniform presentation desired #1206547

Victoria
Inactive Moderator

Hi Herbert_R,

Sorry for the late reply.

I do not see any errors here and cannot tell why it is happening here, I asked my colleagues to have a look.

Best regards,
Victoria

April 23, 2020 at 4:58 pm in reply to: Blog meta elements not shown with Layout Editor #1206545

Victoria
Inactive Moderator

Hi Wolfgang,

Content is gone when switching because editors are using different templates and the logic of work is different. You need to stick to one editor, either use the Classic Editor or the Advanced Layout Builder.

You can create custom shortcodes and add them to the Advanced Layout Builder built posts.
Please have a look at the following thread:
https://kriesi.at/support/topic/using-alb-with-custom-post-type-and-meta-information/#post-580144

If you need further assistance please let us know.

Best regards,
Victoria

April 23, 2020 at 4:53 pm in reply to: Refund Request, Nothing works. #1206543

Victoria
Inactive Moderator

Hey PLAYREGIEPUB,

I saw your other thread and was helping you there. Did you get the demo working or do you still want a refund?

Best regards,
Victoria

April 23, 2020 at 4:50 pm in reply to: Import demo last Enfold Version doesn't work on WP Version 5.3.2 #1206542

Victoria
Inactive Moderator

Hi gallantier,

Some “Managed WordPress” hosts have the secure PHP options activated.
These advanced settings will probably need to be looked at by your webhost,
if “allow_url_fopen, “allow_url_include” and “register_globals” are “off” try turning these “on” and try to run the demo import again.

Best regards,
Victoria

April 22, 2020 at 8:21 pm in reply to: Mobile menu & Desktop menu #1206370

Victoria
Inactive Moderator

Hi michelklink,

Thank you.

Can you disable caching and minification for now?

Best regards,
Victoria

April 22, 2020 at 8:17 pm in reply to: Customize product page #1206367

Victoria
Inactive Moderator

Hi fcp,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

April 22, 2020 at 8:15 pm in reply to: 404 Not Found #1206366

Victoria
Inactive Moderator

Hey Entreprise,

Best regards,
Victoria

April 22, 2020 at 8:06 pm in reply to: More Social Media Icons #1206363

Victoria
Inactive Moderator

Hey Michael,

Here are the docs for you:

Social Share Buttons

Icon

Best regards,
Victoria
Author

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Viewing 30 posts - 7,741 through 7,770 (of 38,325 total)

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