Page 247 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 9, 2020 at 4:01 pm in reply to: Change Privat Policy Link in Cookie #1211410

Victoria
Inactive Moderator

Hey vg009,

How do you need to change it? The looks or the link itself?

Best regards,
Victoria

May 9, 2020 at 3:59 pm in reply to: main menu #1211409
Victoria
Inactive Moderator
Hi spirhid101,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_sticky.html_large #main {
    padding-top: 77px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 9, 2020 at 3:49 pm in reply to: Is there a way to capture AND store contacts from the contact form? #1211406

Victoria
Inactive Moderator

Hey nikosiatropoulos,

You can look for a plugin that provides integration with the needed CRM and the contact form.

Integrating WordPress with Salesforce

WP Salesforce

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2020 at 3:47 pm in reply to: Facebook messenger appears behind content #1211405

Victoria
Inactive Moderator

Hi JCEmanuels,

Best regards,
Victoria

May 9, 2020 at 3:32 pm in reply to: Fullwidth east slider error #1211402

Victoria
Inactive Moderator

Hey Laslo,

It seems to work fine on my end. Can you please make a screencast of the issue?

Best regards,
Victoria

May 9, 2020 at 3:29 pm in reply to: Creating custom page template #1211401

Victoria
Inactive Moderator

Hi Lulu,

You can try to copy this file /enfold/template-blank.php

rename it to template-custom.php and make your changes in the new file.

Best regards,
Victoria

May 9, 2020 at 3:27 pm in reply to: Catalogue description width #1211398
Victoria
Inactive Moderator
Hi SaraMichelle,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #main #after_section_2 .av-catalogue-content {
    padding-right: 0px;
}
```
The code did not work because the element class on the page changed as you moved the website or made some changes on the page.

If you need further assistance please let us know.

Best regards,
Victoria
May 9, 2020 at 3:18 pm in reply to: Urgent – glitch with homepage, taking site live tonight, please help #1211392

Victoria
Inactive Moderator

Hi nikosiatropoulos,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 9, 2020 at 3:16 pm in reply to: How to hide child categories from showing in parent category in "blog posts" #1211391

Victoria
Inactive Moderator

Hi codyw,

Sorry, I could not get to this thread earlier.

I asked you to make the account admin, I cannot see the editor, the categories, and the theme options. Can you do that?

Best regards,
Victoria

May 8, 2020 at 9:54 pm in reply to: Cookie e Privacy doesn't work properly #1211247

Victoria
Inactive Moderator

Hi GorillaBeats,

Please disable Jetpack and SG Optimizer and see if the issue persists.

Best regards,
Victoria

May 8, 2020 at 9:48 pm in reply to: Text slide home #1211243

Victoria
Inactive Moderator

Hi soniavoice,

I deactivated Autoptimize and the texts showed up. Please check.

Best regards,
Victoria

May 8, 2020 at 9:46 pm in reply to: Show event dates instead of creation dates in the magazine element #1211242
Victoria
Inactive Moderator
Hi labuonastrada,

Try using:
```
date('j F Y', strtotime(get_post_meta( $entry->ID, 'mec_start_date', true )))
```
instead of get_post_meta( $entry->ID, ‘mec_start_date’, true )

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 5 years, 10 months ago by Victoria.
May 8, 2020 at 9:38 pm in reply to: Link to call from Skype social icon #1211240

Victoria
Inactive Moderator

Hi Bruno,

As of now, it’s an open issue, the solution might be available in the next version of Enfold but we do not have an ETA yet.

Best regards,
Victoria

May 8, 2020 at 9:37 pm in reply to: I could not operate avia builder #1211238

Victoria
Inactive Moderator

Hey Megumi,

Please disable Wordfence and see if the issue persists.

Best regards,
Victoria

May 8, 2020 at 9:34 pm in reply to: Font display font awesome icons #1211237

Victoria
Inactive Moderator

Hi topnetat,

It does not work, because not all systems have the fa font used by you installed locally.

Best regards,
Victoria

May 8, 2020 at 9:33 pm in reply to: Move woocommerce tabs under image gallery #1211234

Victoria
Inactive Moderator

Hi jorgepelaez,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 8, 2020 at 9:32 pm in reply to: Gap between grid row cells #1211229

Victoria
Inactive Moderator

Hey Technohead,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 8, 2020 at 9:31 pm in reply to: Customizing Breadcrumbs #1211224

Victoria
Inactive Moderator

Hey ryanmeighan,

You can choose to display only breadcrumbs in the Theme options > Header.

You can customize them in the Theme options > Advanced Styling:

If you need further assistance please let us know.
Best regards,
Victoria

May 8, 2020 at 9:27 pm in reply to: Show Portfolio Categories #1211221

Victoria
Inactive Moderator

Hey geraldinetay27,

Do you mean categories like meta or the category as the masonry items?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

May 8, 2020 at 9:25 pm in reply to: Title TAG on Main Logo in HEADER #1211220

Victoria
Inactive Moderator

Hi Stephan Webgecko ,

Did you get it working with Guenni007’s help or do you need more help?

Best regards,
Victoria

May 8, 2020 at 9:21 pm in reply to: Remove sidebar in woocommerce product page #1211217

Victoria
Inactive Moderator

Hey lebirne,

You can hide it as suggested here:
https://kriesi.at/support/topic/remove-sidebar-on-product-page/#post-782964

Or in the Theme options > Sidebar, set the single blog post to the no sidebar option, but this will hide the sidebar on posts.

Best regards,
Victoria

May 8, 2020 at 8:48 pm in reply to: missing twitter card configuration #1211193

Victoria
Inactive Moderator

Hi weasyweb2015,

This functionality is added by using a SEO plugin like Yoast and the like.

Best regards,
Victoria

May 8, 2020 at 8:46 pm in reply to: Firefox issues with several elements #1211191

Victoria
Inactive Moderator

Hi Marieke,

Well, you can try to contact them and try to get access to the Envato account or you’ll need to create your own account and purchase the theme license again.

Best regards,
Victoria

May 8, 2020 at 8:44 pm in reply to: Enfold 4.7.4 #1211190

Victoria
Inactive Moderator

Hey Fabiansul,

It just depends on what editor you’re used to using most and what is more convenient for you. So there’s nothing wrong with not using Gutenberg :)

If you need further assistance please let us know.
Best regards,
Victoria

May 8, 2020 at 8:42 pm in reply to: Remove Category Prefix From WordPress URL #1211189

Victoria
Inactive Moderator

Hi chaussetoibien,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 8, 2020 at 8:41 pm in reply to: Getting Fatal error: Maximum execution time of xx seconds exceeded #1211188

Victoria
Inactive Moderator

Hi chaussetoibien,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 8, 2020 at 8:39 pm in reply to: Cookie e Privacy doesn't work properly #1211187

Victoria
Inactive Moderator

Hi GorillaBeats,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 8, 2020 at 8:33 pm in reply to: Mobile Menu wir Max Mega Menu #1211183

Victoria
Inactive Moderator

Hi sue007,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 8, 2020 at 8:33 pm in reply to: Problems iPad display when 1/4 lines next to each other #1211181

Victoria
Inactive Moderator

Hi Bassmann,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 8, 2020 at 8:32 pm in reply to: Menu on mobile not showing #1211180
Victoria
Inactive Moderator
Hi Mikeyotoole7,

Could you please attach some screenshots of the issue?

You have a big menu so you’ll need to use this code too:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Victoria
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Posts

Viewing 30 posts - 7,381 through 7,410 (of 38,325 total)

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