Page 246 – Support | Kriesi.at – Premium WordPress Themes

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May 9, 2020 at 6:33 pm in reply to: Videoheader doesn´t work on Ipad #1211465

Victoria
Inactive Moderator

Hi dhuet,

https://share.getcloudapp.com/qGudZYlk There the video is loaded with the iframe. You can add videos with an iframe to your website too.

Best regards,
Victoria

May 9, 2020 at 6:27 pm in reply to: Plugins option disappeared under the left hand menu options #1211464

Victoria
Inactive Moderator

Hi mfbrowne,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 9, 2020 at 6:26 pm in reply to: Contact Form 7 is not showing up any more #1211463

Victoria
Inactive Moderator

Hi Sigmund,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 9, 2020 at 6:25 pm in reply to: Can´t translate Cookie Consent Message #1211462

Victoria
Inactive Moderator

Hi nunop,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 9, 2020 at 6:25 pm in reply to: Enfold 4.7.4 #1211461

Victoria
Inactive Moderator

Hi Fabiansul,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 9, 2020 at 6:24 pm in reply to: CSS causing strange changes #1211460

Victoria
Inactive Moderator

Hey james-clickstream,

Can you please make that account admin, we cannot see the theme options this way?

Best regards,
Victoria

May 9, 2020 at 6:22 pm in reply to: Remove sidebar in woocommerce product page #1211458

Victoria
Inactive Moderator

Hi lebirne,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2020 at 6:21 pm in reply to: Read more button #1211457

Victoria
Inactive Moderator

Hi chrisboe,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 9, 2020 at 6:21 pm in reply to: My website #1211455

Victoria
Inactive Moderator

Hey B,

I am closing this thread as a duplicate. I replied to you in another thread.

Best regards,
Victoria

May 9, 2020 at 6:20 pm in reply to: My website #1211454

Victoria
Inactive Moderator

Hey B,

Thank you for your interest in Enfold.

We do not make custom-built websites, you can see the demos of our theme Enfold here:

Landing Page

You can build a website using our theme.

Best regards,
Victoria

May 9, 2020 at 6:20 pm in reply to: My website #1211453

Victoria
Inactive Moderator

Hey B,

Thank you for your interest in Enfold.

We do not make custom-built websites, you can see the demos of our theme Enfold here:

Landing Page

You can build a website using our theme.

Best regards,
Victoria

May 9, 2020 at 6:03 pm in reply to: Slider image too small and poor quality #1211449

Victoria
Inactive Moderator

Hi Basti_DLK_23,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 9, 2020 at 6:01 pm in reply to: Advanced Layout Editor Not Working & Error #1211448

Victoria
Inactive Moderator

Hi dflyons,

Best regards,
Victoria

May 9, 2020 at 5:55 pm in reply to: Default WP 5.4. editor shows together with Enfold Advanced Layout Editor #1211447

Victoria
Inactive Moderator

Hi traypup,

Ok, please let us know if you need more help or this is resolved.

Best regards,
Victoria

May 9, 2020 at 5:54 pm in reply to: Cookie e Privacy doesn't work properly #1211446

Victoria
Inactive Moderator

Hi GorillaBeats,

I disabled the CSS merging and the cookie notice is showing up fine now. Please check.

Best regards,
Victoria

May 9, 2020 at 5:48 pm in reply to: Theme options dissapear in admin #1211444

Victoria
Inactive Moderator

Hi innovacionagil,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

May 9, 2020 at 5:43 pm in reply to: Website #1211443

Victoria
Inactive Moderator

Hey Teo,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

May 9, 2020 at 5:41 pm in reply to: How to update your Enfold Themes now? #1211442

Victoria
Inactive Moderator

Hi idaandersenlang,

You should be able to start a new thread here:

Enfold

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2020 at 5:38 pm in reply to: Footer height and socket #1211441
Victoria
Inactive Moderator
Hi josefalquez,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    #footer {
        padding: 0 15px;
    }
    .responsive #top #wrap_all #footer .flex_column {
         margin-bottom: 0;
    }
    .responsive #top #wrap_all #footer  p {
        margin: 0;
    }
    #footer .widget {
        margin: 10px 0 10px 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 9, 2020 at 5:24 pm in reply to: Attachments in enfold #1211438

Victoria
Inactive Moderator

Hi David,

Well, you can have a look at the solutions here too:

How to Disable Image Attachment Pages in WordPress

https://wordpress.stackexchange.com/a/271089

Best regards,
Victoria

May 9, 2020 at 5:21 pm in reply to: El header deslizante no funciona en el movil #1211437

Victoria
Inactive Moderator

Hey marcsalvans,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

May 9, 2020 at 4:50 pm in reply to: Problem with Mansory #1211429

Victoria
Inactive Moderator

Hi LuizaCFranco,

I deactivated the CSS and JavaScript merging and the masonry loads fine. Please check.

Best regards,
Victoria

May 9, 2020 at 4:39 pm in reply to: Responsive version #1211425

Victoria
Inactive Moderator

Hi siti1978,

Here you can change settings for the breadcrumbs

Customizing the pagination is out of the scope of the support that we provide here.

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2020 at 4:33 pm in reply to: Videoheader doesn´t work on Ipad #1211422

Victoria
Inactive Moderator

Hi dhuet,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 9, 2020 at 4:31 pm in reply to: Page top and button problems after WordPress 5.4.1 update #1211421

Victoria
Inactive Moderator

Hi Court_2,

Could you please attach some screenshots of the issue? Which buttons are you referring to?

Best regards,
Victoria

May 9, 2020 at 4:29 pm in reply to: Warning: Invalid argument #1211420

Victoria
Inactive Moderator

Hi Snerp,

https://postimg.cc/WD4w9kKK The warnings here are from the standalone plugin, you might want to write to the Layer Slider support or suppress warnings with the debug configuration.

Best regards,
Victoria

May 9, 2020 at 4:25 pm in reply to: Refund #1211418

Victoria
Inactive Moderator

Hey alx123,

The request has been forwarded. It will be processed soon.

Best regards,
Victoria

May 9, 2020 at 4:15 pm in reply to: Mega Menu with Icons #1211415

Victoria
Inactive Moderator

Hi regispt,

Please share credentials in this thread too and the login link. We do not keep track of them.

Best regards,
Victoria

May 9, 2020 at 4:06 pm in reply to: WooCommerce: sizes and pricing, total tax #1211412

Victoria
Inactive Moderator

Hi Nik,

Here are the docs for you:

Setting up Taxes in WooCommerce

woocommerce.com/document/setting-up-taxes-in-<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a>/embed/#?secret=h65UMtO4oI" data-secret="h65UMtO4oI" width="600" height="338" title="“Setting up Taxes in <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Coupon Management

woocommerce.com/document/coupon-management/embed/#?secret=5AWLOsLFlr" data-secret="5AWLOsLFlr" width="600" height="338" title="“Coupon Management” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

May 9, 2020 at 4:03 pm in reply to: DE_formal does nor work since update on wordpress 5.4 #1211411

Victoria
Inactive Moderator

Hi togetherconcept,

Did you regenerate the .mo file?

Here are the docs for you:

Translation

Best regards,
Victoria
Author

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Viewing 30 posts - 7,351 through 7,380 (of 38,325 total)

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