Page 21 – Support | Kriesi.at – Premium WordPress Themes

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February 24, 2021 at 4:41 pm in reply to: Clickable area of hotspot diameter #1283448

Victoria
Inactive Moderator

Hi rmatus,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 24, 2021 at 4:40 pm in reply to: Help Kriesi ..Creating a Different Heeader #1283447

Victoria
Inactive Moderator

Hi ImaPappy,

Best regards,
Victoria

February 24, 2021 at 4:34 pm in reply to: Slider bugs, blank spaces and other issues after advanced styling modifications. #1283444

Victoria
Inactive Moderator

Hey Didac,

Please have a look at the following thread:

Problems with Enfold in combination with WordPress 5.6

If you need further assistance please let us know.

Best regards,
Victoria

February 24, 2021 at 4:31 pm in reply to: How to remove number of comments and author from 'categories pages' #1283443
Victoria
Inactive Moderator
Hi Victor-M,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .text-sep.text-sep-comment {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 24, 2021 at 4:28 pm in reply to: flecha de subir en movil de color negro #1283441

Victoria
Inactive Moderator

Hey almahabitat,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 24, 2021 at 4:27 pm in reply to: Events Calendar #1283440
Victoria
Inactive Moderator
Hey CatharinaLeloux,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 .single-tribe_events .tribe-events-event-meta,
    .av-single-event-meta-bar-inner {
        display: none;
        border: none;
    }
```
If you need further assistance please let us know.
Best regards,
Victoria
February 24, 2021 at 4:23 pm in reply to: Post slider is not showing latest posts #1283437

Victoria
Inactive Moderator

Hey malenejandersen,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2021 at 4:22 pm in reply to: Can't upload enfold to wordpress #1283436

Victoria
Inactive Moderator

Hi chellep52131,

Please share FTP credentials, I tried twice via WordPress and it’s always a different error text. Now it’s this:
Could not copy file. enfold/includes/admin/demo_files/minimal-photography.php

Best regards,
Victoria

February 24, 2021 at 4:13 pm in reply to: Remove Image Title When Hovering Over Masonry Blog Post #1283433

Victoria
Inactive Moderator

Hi raisonbrands,

Have you tried the solution posted here
https://kriesi.at/support/topic/hide-titles-and-descriptions-when-you-hover-on-images-or-thumbnails-of-galleries/#post-981936

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2021 at 4:09 pm in reply to: Burger menu left of Lofo #1283431

Victoria
Inactive Moderator

Hi Dave,

You need to purge the wp-optimize cache every time you make changes in the css. Also, there were errors in the Quick css.

Please check the website now.

Best regards,
Victoria

February 24, 2021 at 3:57 pm in reply to: Post Slider – Enable overlay opacity #1283427

Victoria
Inactive Moderator

Hi Jorge,

Please share credentials and let us check.

Best regards,
Victoria

February 24, 2021 at 3:56 pm in reply to: how can i decrease font size for mobile only #1283426
Victoria
Inactive Moderator
Hi Hamidechi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .avia-content-slider .slide-entry {
        width: 48%;
        margin-left: 4%;
        clear: none !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 24, 2021 at 3:52 pm in reply to: Avia masonry widget generating broken pagination markup. #1283422

Victoria
Inactive Moderator

Hi sunilwilliams,

Please have a look at the following thread:

portfolio pagination not working – portfolio entries

If you need further assistance please let us know.

Best regards,
Victoria

February 24, 2021 at 3:49 pm in reply to: Old Problem Returning "Lining Up Photos" #1283419

Victoria
Inactive Moderator

Hi ImaPappy,

Here looks like just an image but if you click on the text tab you can see the extra HTML markup that should not be there.
You can simply remove it.
Best regards,
Victoria

February 23, 2021 at 9:15 pm in reply to: avia builder layout not working #1283248

Victoria
Inactive Moderator

Hi ignotus101,

This is a very old notice.

You have some other stuff showing. You need to configure debug display. Here is how to do it: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

Best regards,
Victoria

February 23, 2021 at 9:10 pm in reply to: Different Editor #1283246

Victoria
Inactive Moderator

Hi Daniele,

Please check the JavaScript console when that happens and make a screenshot.

Best regards,
Victoria

February 23, 2021 at 9:09 pm in reply to: Icon list #1283245

Victoria
Inactive Moderator

Hi gregcarrollLMG,

Please specify which icon lists need to be adjusted and how?

Best regards,
Victoria

February 23, 2021 at 9:08 pm in reply to: Logo has disappeared off mobile . #1283243

Victoria
Inactive Moderator

Hi KateStuartDesign,

You have the code that changes the link somewhere, and the logo you’re using now is very big for mobile, Google will not be happy about it.

Best regards,
Victoria

February 23, 2021 at 9:07 pm in reply to: Importing Enfold 2017 demo data does not work #1283242

Victoria
Inactive Moderator

Hi Bike-Ranch,

Only if you want to import another demo, but other than that you can have them activated now.

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2021 at 9:05 pm in reply to: Enfold demo install #1283241

Victoria
Inactive Moderator

Hey Devrim Kaya,

Thank you for your interest in Enfold. We do not have such a version, but you can get a refund request if you buy the theme and it does not work for you.

Here are the docs for you:

Home

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2021 at 9:04 pm in reply to: Edit post arrows #1283240
Victoria
Inactive Moderator
Hi Daniele,

Well, the width of the related posts block can be reduced, then it might not touch.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single .av-content-full > .related_posts {
    max-width: 800px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 23, 2021 at 9:00 pm in reply to: Icon list #1283236

Victoria
Inactive Moderator

Hey gregcarrollLMG,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 23, 2021 at 8:59 pm in reply to: Different Editor #1283235

Victoria
Inactive Moderator

Hi Daniele,

Thank you. I checked a few pages and the text blocks, could not spot the issue. It seems to be working fine.

Best regards,
Victoria

February 23, 2021 at 8:56 pm in reply to: Logo has disappeared off mobile . #1283232

Victoria
Inactive Moderator

Hey Kate,

Best regards,
Victoria

February 23, 2021 at 8:54 pm in reply to: Need Update Patch? Text Disappears & Media Library Pop Up Doesn't Open #1283230

Victoria
Inactive Moderator

Hi ScoutCollective1,

Best regards,
Victoria

February 23, 2021 at 8:52 pm in reply to: Enfold – Preisanzeige seit Update verändert und verschoben #1283229
Victoria
Inactive Moderator
Hi StefanMayrhofer,

Yes, I can see it now. Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.wc-gzd-additional-info .woocommerce-Price-amount.amount bdi,
.wc-gzd-additional-info .unit-base,
.wc-gzd-additional-info .unit {
    color:#666;
    font-size: 14px !important;
}
.wc-gzd-additional-info {
      color:#666 !important;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
February 23, 2021 at 8:46 pm in reply to: avia builder layout not working #1283227

Victoria
Inactive Moderator

Hi ignotus101,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2021 at 8:45 pm in reply to: contact form not sending emails *URGENT* #1283226

Victoria
Inactive Moderator

Hey Hamidechi,

Here are the docs for you:

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2021 at 8:43 pm in reply to: Caption slide show and titles slide show #1283225

Victoria
Inactive Moderator

Hey theovh,

Could you please give us a link to your website, we need more context to be able to help you. Is this font used on the page for some other element?

Best regards,
Victoria

February 23, 2021 at 8:37 pm in reply to: Differences in Blog Posts Element on Categories pages #1283223
Victoria
Inactive Moderator
Hi mattwilliamsyogi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.archive.category article.post {
  height: 160px;
  border-bottom: 1px #ccc solid;
  margin-bottom: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 601 through 630 (of 38,331 total)

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