Page 206 – Support | Kriesi.at – Premium WordPress Themes

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June 25, 2020 at 3:23 pm in reply to: Flaticon zip upload not working #1225548

Victoria
Inactive Moderator

Hey jannnnnneke,

https://share.getcloudapp.com/12uNvky1 You need to have these increased before you can try to import the file again.

Best regards,
Victoria

June 25, 2020 at 3:21 pm in reply to: Problems with validating Personal Token #1225546

Victoria
Inactive Moderator

Hi René,

Maybe there is, but the theme does not affect any of these nor the theme support can fix it for you.

So the main issue is that the backup fails with the uploads folder, right? You need to check folder permissions. And you can delete the dynamic_avia folder and see if the issue persists.

Best regards,
Victoria

June 25, 2020 at 3:15 pm in reply to: Demo Data No Importing #1225544

Victoria
Inactive Moderator

Hi snowghost,

Credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

June 25, 2020 at 3:11 pm in reply to: Blog Title Posts Have an tag instead of tag #1225542

Victoria
Inactive Moderator

Hi slui,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

June 25, 2020 at 3:10 pm in reply to: Error: Deprecated: WP_User->id /wp-includes/functions.php on line 4997 #1225541

Victoria
Inactive Moderator

Hi kracklt,

The error is in WordPress file, you might want to re-update WordPress too.

Best regards,
Victoria

June 25, 2020 at 3:03 pm in reply to: The Events Calendar Single Events Wonky #1225540

Victoria
Inactive Moderator

Hey Andrea,

The page gets redirected to the front page. How can we see the event page? Do you have an image of what it is supposed to look like?

Best regards,
Victoria

June 25, 2020 at 2:58 pm in reply to: Images in Woocommerce Shop not Displaying & Only a Few Products Showing #1225536

Victoria
Inactive Moderator

Hi jpoley04,

The default image loads on the single product image page, it does not load in the grid. You need to add images to products, then they will show in the grid.

Best regards,
Victoria

June 25, 2020 at 2:53 pm in reply to: Reverse saturation effect masonry gallery #1225532

Victoria
Inactive Moderator

Hi fanlokbun,

Can you please share credentials too? We cannot see the page like this.

Best regards,
Victoria

June 25, 2020 at 2:47 pm in reply to: Enfold and Events Calendar integration issues #1225524

Victoria
Inactive Moderator

Hi CurlyHost,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

Best regards,
Victoria

June 25, 2020 at 2:44 pm in reply to: previous/next post on portfolio page #1225519

Victoria
Inactive Moderator

Hi Vera,

This feature exists in the theme, I just cannot figure out why it’s not working on your end.

Best regards,
Victoria

June 25, 2020 at 2:42 pm in reply to: Spaltenabstand Portfolio #1225517

Victoria
Inactive Moderator

Hi leaveit2020,

We cannot see the screenshot.

Can you please upload screenshots to a service like Dropbox or http://imgur.com and give us the links here?

Best regards,
Victoria

June 25, 2020 at 2:41 pm in reply to: Download older version of the theme #1225516

Victoria
Inactive Moderator

Hey Omega2,

Best regards,
Victoria

June 25, 2020 at 2:34 pm in reply to: tab widget_tab_recent #1225511

Victoria
Inactive Moderator

Hi emanar,

Enfold has a Portuguese Brazilian version and the file is
/lang/pt_BR.po
and it is translated there:

You can copy the file, rename it to pt.po and generate a .mo file, then it will be translated.

Best regards,
Victoria

June 25, 2020 at 2:29 pm in reply to: copyright images #1225510

Victoria
Inactive Moderator

Hi emanar,

Please have a look at the following thread:
https://kriesi.at/support/topic/copyright-option-for-images/

If you need further assistance please let us know.

Best regards,
Victoria

June 25, 2020 at 2:27 pm in reply to: Read more button after excerpts in Masonry Blog #1225508

Victoria
Inactive Moderator

Hi Jasper,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 25, 2020 at 2:25 pm in reply to: Tab section: Tabs added in new row instead of being aligned horizontally #1225507
Victoria
Inactive Moderator
Hey giaco_he,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.js_active .av-tab-section-tab-title-container {
      min-width: 460px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 25, 2020 at 2:22 pm in reply to: CTA under every blogpost #1225505

Victoria
Inactive Moderator

Hey ArkenPrint,

Are you making blog posts with the Advanced Layout Builder, Classic editor or Block editor?

Best regards,
Victoria

June 25, 2020 at 2:20 pm in reply to: Structured Data – FAQ in google results #1225504

Victoria
Inactive Moderator

Hi Almo,

You need to deactivate the Enfold’s markup and then work with the plugins markup. You might want to contact Yoast SEO or check their forums.

If you need further assistance please let us know.
Best regards,
Victoria

June 25, 2020 at 2:18 pm in reply to: header cut in tablet portrait format #1225501

Victoria
Inactive Moderator

Hey Diana,

It looks different on my end.

Which page is the issue on?

Best regards,
Victoria

June 25, 2020 at 2:01 pm in reply to: Reiter Sektions Titel Grösse #1225495

Victoria
Inactive Moderator

Hi Kevin,

Please have a look at the following threads:

How to add arrows to a tab section on mobile

TAB Section (not mobile Frendly)

If you need further assistance please let us know.

Best regards,
Victoria

June 24, 2020 at 8:34 pm in reply to: Text of 1 column row getting cropped on mobile #1225346

Victoria
Inactive Moderator

Hi RezNation,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

June 24, 2020 at 8:33 pm in reply to: Text of 1 column row getting cropped on mobile #1225343

Victoria
Inactive Moderator

Hi RezNation,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

June 24, 2020 at 8:31 pm in reply to: choosing full width / different margins for individual rows #1225341
Victoria
Inactive Moderator
Hi RezNation,

I cannot see the screenshot.

Please try this code instead:
```
@media only screen and (max-width: 479px) {
    .responsive #top #wrap_all .av-flex-cells .no_margin {
        min-height: 277px;
        background-size: contain !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 24, 2020 at 8:16 pm in reply to: Wrong image title included when sending URL as a link #1225338

Victoria
Inactive Moderator

Hey ramonolivencia,

Can you please tell us how to reproduce the issue step by step?

Best regards,
Victoria

June 24, 2020 at 8:14 pm in reply to: Blog post element with custom port type #1225337

Victoria
Inactive Moderator

Hi Andrea,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

June 24, 2020 at 8:14 pm in reply to: How to underline links within accordions and Products #1225335

Victoria
Inactive Moderator

Hi ramonolivencia,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

June 24, 2020 at 8:13 pm in reply to: Transparent header with strange behaviour on iPad #1225332

Victoria
Inactive Moderator

Hi Lyndon,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

June 24, 2020 at 8:12 pm in reply to: Header center, menu below, scroll out only logo. #1225330

Victoria
Inactive Moderator

Hi Mauro,

Yes, please share credentials in private.

Best regards,
Victoria

June 24, 2020 at 8:11 pm in reply to: Grid row tablet strangeness #1225329

Victoria
Inactive Moderator

Hi Rob,

Best regards,
Victoria

June 24, 2020 at 8:08 pm in reply to: video in colour section…black line at bottom… #1225328

Victoria
Inactive Moderator

Hi tkingsbu,

Glad you got it working for you with Jordan’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 6,151 through 6,180 (of 38,325 total)

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