Page 140 – Support | Kriesi.at – Premium WordPress Themes

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September 14, 2020 at 9:22 pm in reply to: Anchor Link to Tab Issue #1245853

Victoria
Inactive Moderator

Hi MediaMix1,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 14, 2020 at 9:19 pm in reply to: Main Menu, Sidebar Menu and home responsive slide text #1245852

Victoria
Inactive Moderator

Hi brand,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 14, 2020 at 9:18 pm in reply to: Add the product reference below the price #1245851

Victoria
Inactive Moderator

Hi Nelson_Soares,

https://share.getcloudapp.com/4gu9qYPn The block itself is a link, do you want an additional link?

Best regards,
Victoria

September 14, 2020 at 8:54 pm in reply to: Button Row #1245848
Victoria
Inactive Moderator
Hey Manuela,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_textblock_section .avia-buttonrow-wrap.avia-buttonrow-center {
    margin: 0 auto;
    width: 90%;
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

If you need further assistance please let us know.

Best regards,
Victoria
September 14, 2020 at 8:50 pm in reply to: Enfold theme version 4.1.2 update #1245847

Victoria
Inactive Moderator

Hey Kim Knudsen,

I am afraid you’ll have to purchase the license again. This way you’ll have access to the Themeforest account, theme updates and support forums.

Here is where you can do it:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

If you need further assistance please let us know.
Best regards,
Victoria

September 14, 2020 at 8:48 pm in reply to: Shop / Portfolio Grid #1245846

Victoria
Inactive Moderator

Hi MrJoscha,

The block position is calculated by JavaScript and so adding margins and paddings does not have any effect, unfortunately.

Best regards,
Victoria

September 14, 2020 at 8:45 pm in reply to: Want to hide blog grid comments and date #1245845

Victoria
Inactive Moderator

Hi harris,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 14, 2020 at 8:44 pm in reply to: Theme Options zeigt keine Sidebar mehr an #1245844

Victoria
Inactive Moderator

Hi Grobi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 14, 2020 at 8:44 pm in reply to: How can I keep the fixed menu on mobile? #1245843

Victoria
Inactive Moderator

Hey brunet77,

What do you mean by a “fixed menu”? Can you please explain a bit more?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 14, 2020 at 8:43 pm in reply to: Change Font family and font size only mobile menu #1245842
Victoria
Inactive Moderator
Hi Paul,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_av-overlay-side-classic #top #wrap_all .av-burger-overlay #av-burger-menu-ul li a {
    border-color: transparent;
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
September 14, 2020 at 8:38 pm in reply to: The current theme does not support navigation menus or widgets #1245840

Victoria
Inactive Moderator

Hi descomes,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

September 14, 2020 at 8:28 pm in reply to: Search page title font size (not the results titles, but the actual page title) #1245837
Victoria
Inactive Moderator
Hey studiovene,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.search .main-title.entry-title a {
    font-size: 26px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 14, 2020 at 8:26 pm in reply to: Search page title font size #1245836

Victoria
Inactive Moderator

Hey studiovene,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 14, 2020 at 8:25 pm in reply to: Line and container removal on mobile view (where social icons are placed) #1245835
Victoria
Inactive Moderator
Hey studiovene,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:989px) {
    .avia-menu.av_menu_icon_beside {
        border: none;
        padding-right: 0;
        margin-right: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 14, 2020 at 8:23 pm in reply to: change linkedin icon #1245833

Victoria
Inactive Moderator

Hey jelle,

You need to upload your own custom icon and add the code to your functions.php.

Here are the docs for you:

Icon

Social Share Buttons

If you need further assistance please let us know.
Best regards,
Victoria

September 14, 2020 at 8:21 pm in reply to: multilingual and Cart in the menu #1245832

Victoria
Inactive Moderator

Hi Xorex_92,

Can you please share the username too?

Best regards,
Victoria

September 14, 2020 at 8:14 pm in reply to: Hotspots not working properly #1245831

Victoria
Inactive Moderator

Hi Sebastian,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 14, 2020 at 8:13 pm in reply to: No space characters in Headlines, Buttons… #1245829

Victoria
Inactive Moderator

Hi AstridBerkhout,

Please start a separate thread, describe your issue there, and give us a link to your website?

Best regards,
Victoria

September 14, 2020 at 8:11 pm in reply to: sites not showing correct on ipad #1245828

Victoria
Inactive Moderator

Hi lech07,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 14, 2020 at 8:10 pm in reply to: footer and socket background color #1245827

Victoria
Inactive Moderator

Hi Philippe,

Best regards,
Victoria

September 14, 2020 at 8:02 pm in reply to: Hotlinking from footer widget #1245825

Victoria
Inactive Moderator

Hi Kaleidoscope_Advertising_and_Design_Inc,

Best regards,
Victoria

September 14, 2020 at 7:59 pm in reply to: Enfold issues #1245824

Victoria
Inactive Moderator

Hi brian thurogood,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Best regards,
Victoria

September 14, 2020 at 7:58 pm in reply to: woocommerce buttons text color #1245822
Victoria
Inactive Moderator
Hi MPPcreative,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .wc-proceed-to-checkout .button {
    color: #000;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 14, 2020 at 7:49 pm in reply to: No redirect after add to cart #1245821

Victoria
Inactive Moderator

Hi François,

Best regards,
Victoria

September 14, 2020 at 7:43 pm in reply to: different distances of the menu from the top #1245819
Victoria
Inactive Moderator
Hi schweg33,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.page-id-3730 #av_section_1 .container {
    min-height: 60vh;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 14, 2020 at 7:38 pm in reply to: PNG images have thin tear in right corner when used within gallery media element #1245818

Victoria
Inactive Moderator

Hi mamiewong,

Best regards,
Victoria

September 14, 2020 at 7:31 pm in reply to: Anchors and active menu items problem #1245817

Victoria
Inactive Moderator

Hi Kurt,

Thank you. Can you deactivate the Zen menu logic plugin and test the menu extensively and see if the issue is still there or not?

Best regards,
Victoria

September 14, 2020 at 7:25 pm in reply to: Auto-rotating gallery images #1245812

Victoria
Inactive Moderator

Hi mnydish,

I am not aware of such a solution, especially for the older version of the theme, unfortunately. You can try to run a diff on the JavaScript files of those websites.

Best regards,
Victoria

September 13, 2020 at 8:24 pm in reply to: Problem in Filtres of the store widgets – products woocomerce #1245545

Victoria
Inactive Moderator

Hi brunet77,

I will ask my colleagues to have a look.

Best regards,
Victoria

September 13, 2020 at 8:23 pm in reply to: Spotify Social icon #1245544

Victoria
Inactive Moderator

Hi themidnightshower,

I added the code in the functions.php for you, but the code will be lost with the next theme update. So you need to add a child theme and move the code there.

Here are the docs for you:

Child Theme

Best regards,
Victoria
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Posts

Viewing 30 posts - 4,171 through 4,200 (of 38,331 total)

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