Page 133 – Support | Kriesi.at – Premium WordPress Themes

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September 23, 2020 at 4:08 pm in reply to: I already have a license. It's a pdf with the code. How can i access the latest version? #1247917

Victoria
Inactive Moderator

Hi Wim van der Werf,

You need access to the Themeforest account if you cannot get it from that employee, you will need to purchase the license again. This way you’ll have full control over it and will be able to register here at the forums and receive support.

Best regards,
Victoria

September 23, 2020 at 4:05 pm in reply to: Changed the homepage setting to a different page, but the old page still appears #1247914

Victoria
Inactive Moderator

Hi vonJanne,

Did you change the front page in the Theme options here:

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 3:44 pm in reply to: MENU gone / header options unstable with WP 5.5 update #1247904

Victoria
Inactive Moderator

Hey Munford,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 23, 2020 at 3:43 pm in reply to: Caption and button higher in full width easy slider? #1247903

Victoria
Inactive Moderator

Hi Berebeeld,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 3:42 pm in reply to: Enfold isn´t blocking cookies #1247902

Victoria
Inactive Moderator

Hey Maw87,

You need to add a custom cookie to the Enfold settings, only then it will work.

Here are the docs for you:

Privacy & Cookies

GDPR compliance for marketing cookies

Best regards,
Victoria

September 23, 2020 at 3:40 pm in reply to: footer distance #1247898

Victoria
Inactive Moderator

Hi imar2,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 23, 2020 at 3:39 pm in reply to: Remove 1px bottom boarder from diagonal section bottom boarder #1247897
Victoria
Inactive Moderator
Hi John,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .container_wrap {
	border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 3:29 pm in reply to: Options of showing Instagram feed (with no other footer widgets) #1247892

Victoria
Inactive Moderator

Hey Katja,

Yes, you can have only IG and no other widgets in the footer, You need to use the Smash Ballon plugin and you can place the widget anywhere on the page with the help of the widget area or in the sidebar.

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 3:24 pm in reply to: Change color border #1247891
Victoria
Inactive Moderator
Hey Stefano,

In your theme settings, you have red borders set for elements, and so the toggler gets them too.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .togglecontainer .toggler,
#top .togglecontainer .toggle_content {
    border: none;
    outline: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 3:19 pm in reply to: Theme option panel is not working #1247890

Victoria
Inactive Moderator

Hey Mohamed,

Please share FTP credentials too.

Best regards,
Victoria

September 23, 2020 at 3:18 pm in reply to: Justify text on Right Sidebar #1247889
Victoria
Inactive Moderator
Hey ABL59,

Please update php to php7.2 or higher.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.sidebar .widget p,
.sidebar .widget div {
    text-align: justify;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 3:08 pm in reply to: Privacy and Cookie #1247888

Victoria
Inactive Moderator

Hi Almo,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 3:05 pm in reply to: Fullwidth easy slider: text alignment (caption position) #1247886

Victoria
Inactive Moderator

Hey Lene,

Could you please attach a mockup of what you’re trying to achieve?

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

September 23, 2020 at 3:04 pm in reply to: No access to customizer #1247884

Victoria
Inactive Moderator

Hey dradoering,

Can you please check the server log for error?

Best regards,
Victoria

September 23, 2020 at 3:03 pm in reply to: Icons: bold title text #1247883
Victoria
Inactive Moderator
Hey Lene,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_icon_caption.av-special-font {
  font-weight: bold;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 1:57 pm in reply to: A header with buttons #1247866
Victoria
Inactive Moderator
Hey Levante,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
  .responsive #top #header #header_main .inner-container .widget:nth-child(3) {
      order: 3;
      flex-basis: 20%;
      margin-left: 00px;
      font-size: 30px;
  }
}

@media only screen and (max-width: 989px) {
  .responsive #top #main,
  .responsive.html_mobile_menu_tablet.html_header_top #top #main {
      padding-top: 315px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 1:54 pm in reply to: remove space #1247863

Victoria
Inactive Moderator

Hi famarinu,

On which page can we see the issue?

Best regards,
Victoria

September 23, 2020 at 1:51 pm in reply to: How to force Contact form to use easy wp smtp rather than php-mailer #1247862

Victoria
Inactive Moderator

Hey MeFromMars,

Enfold form uses the default php-mailer and in many cases, it is better to use the SMTP. YOu can use any SMTP plugin that you like.

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 1:49 pm in reply to: OblonVet – Enfold #1247861

Victoria
Inactive Moderator

Hi Urs,

You can purchase the license here https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Register at the support forums with the license key and we will help you with the update :)

Register here:

Register

Start the new thread here:

Enfold

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 1:45 pm in reply to: Layerslider premium update #1247857

Victoria
Inactive Moderator

Hi SphereEvenements,

You can export sliders, disable the bundled version. Install the plugin and activate it.

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 1:43 pm in reply to: Caption and button higher in full width easy slider? #1247856
Victoria
Inactive Moderator
Hey Berebeeld,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .slideshow_align_caption {
    vertical-align: top;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 1:42 pm in reply to: Whole p[age should scroll #1247854

Victoria
Inactive Moderator

Hi RandomCreatives,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 23, 2020 at 1:41 pm in reply to: Vertical text centering in footer menu #1247853
Victoria
Inactive Moderator
HiLevante Golf ,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#socket .copyright {
    float: left;
    display: flex;
    flex-direction: row;
    align-items: center;
}
#socket .copyright img {
    margin-right: 10px;
}
#socket .social_bookmarks {
    margin: 10px 0 0 30px;
}
#socket .menu {
    margin-top: 27px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 23, 2020 at 1:34 pm in reply to: Revolution Slider Not Showing #1247850

Victoria
Inactive Moderator

Hi thrivecommunities,

https://share.getcloudapp.com/GGurqnYK Footer widgets are missing. You can set them in Appearance > Widgets.

Best regards,
Victoria

September 23, 2020 at 1:21 pm in reply to: How to add the author meta to the blog grid layout to show the author’s name? #1247847

Victoria
Inactive Moderator

Hey yundian,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 23, 2020 at 1:20 pm in reply to: Wrong menu button is highlighted active when visiting one-page website. #1247846

Victoria
Inactive Moderator

Hey KeesKaas,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 23, 2020 at 1:13 pm in reply to: Site is taking forever to load pages #1247845

Victoria
Inactive Moderator

Hey connectsmg,

Here is an article for you on optimization:

Scoring 100/100 in Google PageSpeed Insights, GTmetrix PageSpeed and Yslow (and why you probably shouldn’t bother ;)

If you need further assistance please let us know.
Best regards,
Victoria

September 23, 2020 at 1:10 pm in reply to: Enfold version 3.85 #1247844

Victoria
Inactive Moderator

Hi Hyperdata_Dev,

Best regards,
Victoria

September 23, 2020 at 1:06 pm in reply to: mediaelement.js isn't working correctly. #1247843

Victoria
Inactive Moderator

Hey fbccabool,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 23, 2020 at 1:05 pm in reply to: Can't login at all after update #1247842

Victoria
Inactive Moderator

Hi rossicaffell,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 3,961 through 3,990 (of 38,331 total)

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