Page 121 – Support | Kriesi.at – Premium WordPress Themes

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October 2, 2020 at 5:22 pm in reply to: Change breakingpoint #1250159
Victoria
Inactive Moderator
Hey MarcusEls,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1200px) {
  #top.page-id-589 .flex_column_table {
    display: block;
  }
   #top.page-id-589 .flex_column_table .no_margin.av_one_half {
     display: block;
     width: 100%;
   }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 2, 2020 at 5:18 pm in reply to: Change font size of image caption #1250158

Victoria
Inactive Moderator

Hi edgold,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 2, 2020 at 5:18 pm in reply to: enfold theme #1250157

Victoria
Inactive Moderator

Hey christos sioutis,

Enfold runs on php7.4 and works with WordPress5.5.1.

What is the issue that you’re having?

Best regards,
Victoria

October 2, 2020 at 5:16 pm in reply to: Enfold 4: Change Logo when scrolling down to different image #1250156

Victoria
Inactive Moderator

Hi niguli,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 2, 2020 at 5:15 pm in reply to: Enfold Theme – Default editor not working #1250155

Victoria
Inactive Moderator

Hey Jane,

Can you please make that account admin? We cannot investigate this way.

Best regards,
Victoria

October 2, 2020 at 5:12 pm in reply to: Cookie Consent Bar trouble #1250154

Victoria
Inactive Moderator

Hey ferdle,

Best regards,
Victoria

October 2, 2020 at 5:09 pm in reply to: Can't import SHOP Demo #1250152

Victoria
Inactive Moderator

Hey matt507,

Can you please share the WordPress password? Or is it the same as for the cPanel?

Best regards,
Victoria

October 2, 2020 at 5:08 pm in reply to: Events Manager Calendar Arrows missing #1250151

Victoria
Inactive Moderator

Hey vau6hn,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 2, 2020 at 5:03 pm in reply to: Menu appearance on ONE single page changed as opposed to all others #1250149

Victoria
Inactive Moderator

Hi donkrisho,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

October 2, 2020 at 5:02 pm in reply to: Search Console – Mobile Usability Issues Detected #1250147

Victoria
Inactive Moderator

Hi web4smallbusiness,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 2, 2020 at 5:00 pm in reply to: Help locating license key during purchase! (Version 5.5.1) #1250145

Victoria
Inactive Moderator

Hey Hay,

The token can be found in the Theme options > Theme Update

Here are the docs for you:

Theme Registration

The license can be found in the Themeforest account.

Best regards,
Victoria

October 2, 2020 at 4:58 pm in reply to: Small annoying gap between Fullwidth Slider and Colour Section #1250144

Victoria
Inactive Moderator

Hey Suze,

Best regards,
Victoria

October 2, 2020 at 4:52 pm in reply to: Fullwidth page #1250141

Victoria
Inactive Moderator

Hi tproust,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 2, 2020 at 4:52 pm in reply to: Where has the number of footer columns setting gone? #1250140

Victoria
Inactive Moderator

Hey vossenm,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 2, 2020 at 4:50 pm in reply to: Transparent main menu header background #1250139

Victoria
Inactive Moderator

Hey Zaccc,

Best regards,
Victoria

October 2, 2020 at 4:49 pm in reply to: Failled GTMetrix test "Specify a cache validator" #1250137

Victoria
Inactive Moderator

Hey fbcclinton,

Please have a look at the following thread:
https://kriesi.at/support/topic/theme-update-and-caching-problem/

If you need further assistance please let us know.

Best regards,
Victoria

October 2, 2020 at 4:47 pm in reply to: WooCommerce default shop page or custom page? #1250136

Victoria
Inactive Moderator

Hi mebi,

You need to add this code to the functions.php file, and you need to install a child theme, there you will see this file.

Here are the docs for you:

Child Theme

Best regards,
Victoria

October 2, 2020 at 4:45 pm in reply to: SVGs not displaying on front end #1250135

Victoria
Inactive Moderator

Hi DashaChichasova,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 2, 2020 at 4:45 pm in reply to: Image caption to display below an image #1250134

Victoria
Inactive Moderator

Hi DashaChichasova,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 2, 2020 at 4:44 pm in reply to: Icon Missing #1250132

Victoria
Inactive Moderator

Hey naveena,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

October 2, 2020 at 4:40 pm in reply to: Multiple widgets next to logo (menu below) #1250131

Victoria
Inactive Moderator

Hi apflbutzn,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 2, 2020 at 4:39 pm in reply to: Fullwidth easy slider: text alignment (caption position) #1250130
Victoria
Inactive Moderator
Hi Sachs,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .caption_right .slideshow_caption {
    width: 55%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 2, 2020 at 4:29 pm in reply to: Google Marker Icon Larger #1250126

Victoria
Inactive Moderator

Hi backfolder,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 2, 2020 at 4:29 pm in reply to: Count button hits #1250125

Victoria
Inactive Moderator

Hey VJLoops-GT,

You need to write a script in JavaScript that will listen to the event on the button and count clicks.

If you need further assistance please let us know.
Best regards,
Victoria

October 2, 2020 at 4:27 pm in reply to: enfold backend menue is not visible –> how to make the update? #1250124

Victoria
Inactive Moderator

Hi knotorious,

The license does not expire. If you bought the license with your Themeforest account you can go there and download a fresh version of the theme, and update the theme via FTP.

Also, you need to be running at least php7.2 and please make a full website backup before attempting an update.

Best regards,
Victoria

October 2, 2020 at 4:25 pm in reply to: Warning appears on the top of my blog #1250122

Victoria
Inactive Moderator

Hey Jost,

Please update php to php7.4. and see if the issue gets resolved.

Best regards,
Victoria

October 2, 2020 at 4:17 pm in reply to: Remove woocommerce catalog ordering #1250121

Victoria
Inactive Moderator

Hi HuxburyQuinn,

Thank you for your input :)

Best regards,
Victoria

October 2, 2020 at 4:16 pm in reply to: General Lay-Out > Sizes #1250120

Victoria
Inactive Moderator

Hey Frits,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 2, 2020 at 4:11 pm in reply to: Child sub menus pushed down too far below parent links #1250119

Victoria
Inactive Moderator

Hey DigitalEssence,

Best regards,
Victoria

October 2, 2020 at 4:08 pm in reply to: Comment form not showing in pages and posts #1250117

Victoria
Inactive Moderator

Hey shanibhavsar,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 3,601 through 3,630 (of 38,331 total)

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