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  • October 1, 2020 at 12:34 pm #1249860
    knotorious

    hello enfold theme team
    please help me with this issue. i wanted to update my website but i am not able to do so, because the menue in the backend is not visible anymore. i am running the newest wordpress version. the theme itself is littlebit older. i guess it is before the latest major updates. the theme i have bought on themeforest. maybe my license is expired, but in case i will nenew it if needed.
    what data do you need from me? credentials? sth. else?
    thank you very much for your help
    sunny greetings chris

    October 1, 2020 at 1:35 pm #1249873
    knotorious
    This reply has been marked as private.
    October 2, 2020 at 4:27 pm #1250124
    Victoria

    Hi knotorious,

    The license does not expire. If you bought the license with your Themeforest account you can go there and download a fresh version of the theme, and update the theme via FTP.

    Also, you need to be running at least php7.2 and please make a full website backup before attempting an update.

    Best regards,
    Victoria

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