Page 1058 – Support | Kriesi.at – Premium WordPress Themes

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November 25, 2017 at 7:49 pm in reply to: Hader replace separator + curent page other color #881719

Victoria
Inactive Moderator

Hi Marine,

We could try. Do you have that image uploaded already?

Best regards,
Victoria

November 25, 2017 at 7:47 pm in reply to: Slider with adjustable height? #881718

Victoria
Inactive Moderator

Hi Ingo,

Layer Slider can be put into a container and it has its own settings for width.

Could you please attach a mockup of what you’re trying to achieve?
You can use the images of the height you need also, that way the slider will be the height you need.

Best regards,
Victoria

November 25, 2017 at 7:44 pm in reply to: Working with rows and cells #881716

Victoria
Inactive Moderator

Hi iljapronin,

You could try masonry, but even that might require some customizations. Something like that

Masonry Portfolio

If you need further assistance please let us know.
Best regards,
Victoria

November 25, 2017 at 7:42 pm in reply to: Topbar customization #881714

Victoria
Inactive Moderator

Hi crtdude,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 25, 2017 at 7:41 pm in reply to: Shrinking Header Logo Size #881713
Victoria
Inactive Moderator
Hi jh100,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.header-scrolled .container.av-logo-container,
.header-scrolled.header-scrolled-full .container.av-logo-container {
  height: 56px !important;
    line-height: 56px!important;
}
.header-scrolled .logo img,
.header-scrolled.header-scrolled-full .logo img {
  max-height: 56px !important;
}
.header-scrolled .avia-menu .menu-item a,
.header-scrolled.header-scrolled-full .avia-menu .menu-item a {
  height: 56px !important;
    line-height: 56px!important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 25, 2017 at 7:33 pm in reply to: Fixed background image in section for mobile device #881710

Victoria
Inactive Moderator

Hi Laure,

Here is a thread for you to consider
https://www.sitepoint.com/community/t/fixed-background-on-ipad/203905/9

Best regards,
Victoria

November 25, 2017 at 7:28 pm in reply to: Corrupted code for travel payouts ad #881707

Victoria
Inactive Moderator

Hi roamingk,

Glad you got it working for you! And thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 25, 2017 at 7:27 pm in reply to: Layer slider disappeared #881705

Victoria
Inactive Moderator

Hi extraeyes,

Can you check the server log for error, please?

Best regards,
Victoria

November 25, 2017 at 7:21 pm in reply to: Issues on Mobile Device View #881704

Victoria
Inactive Moderator

Hey 2eminds,

Best regards,
Victoria

November 25, 2017 at 5:31 pm in reply to: C/o edit page isn´t working (videos are shown too small) #881677

Victoria
Inactive Moderator

Hi ERSI19,

Best regards,
Victoria

November 25, 2017 at 5:27 pm in reply to: text on easy slider (font and mobile issue) #881675

Victoria
Inactive Moderator

Hi Maaike,

Looks in the middle on my end. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

November 25, 2017 at 5:25 pm in reply to: video background color section gives error overlay #881674

Victoria
Inactive Moderator

Hey Wim,

What does the error say? Same result – meaning?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 25, 2017 at 5:23 pm in reply to: WebDorado Youtube WD does not show videos #881673

Victoria
Inactive Moderator

Hi timganter,

Can you point us to a page with the issue, please?

Best regards,
Victoria

November 25, 2017 at 5:20 pm in reply to: Colour section backgroumd video not showing on Mac #881671

Victoria
Inactive Moderator

Hi grundin,

It is working on my end. Which browser are you working in?

Best regards,
Victoria

November 25, 2017 at 5:18 pm in reply to: Mobile Menu Not Displaying #881669

Victoria
Inactive Moderator

Hi gooweb,

Did you update this file as well?

Best regards,
Victoria

November 25, 2017 at 5:16 pm in reply to: Social Media icons in content area #881668

Victoria
Inactive Moderator

Hi Nealrach,

This means you clicked on the share button form the post. It the header are the links to your pages on social networks.

Best regards,
Victoria

November 25, 2017 at 3:12 pm in reply to: 404 error on blog pagination #881634

Victoria
Inactive Moderator

Hi assennato,

Here is a thread for you to consider

Portfolio item link goes to page not found

Best regards,
Victoria

November 25, 2017 at 3:10 pm in reply to: anchors in navigation icons on iPad #881633

Victoria
Inactive Moderator

Hi Carolin,

Could you please clear the cache, check again and get back to us. Or try on another device?

Best regards,
Victoria

November 25, 2017 at 3:09 pm in reply to: Tab Section #881632

Victoria
Inactive Moderator

Hey Peter,

Here are some threads to consider:
https://kriesi.at/support/topic/link-to-tab-in-tab-section/

Link to specific tab in the "tab section" layout element

If you need further assistance please let us know.
Best regards,
Victoria

November 25, 2017 at 3:07 pm in reply to: Topbar customization #881631

Victoria
Inactive Moderator

Hi crtdude,

In that case, you will need to look into templates and modify the code.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Actually, I’ve seen a user adding html and even php code added to the tel field and it was executed. Not very reasonable, but can be done.

If you need further assistance please let us know.
Best regards,
Victoria

November 25, 2017 at 3:03 pm in reply to: Problems With Tab Section Style #881630

Victoria
Inactive Moderator

Hi JPOsteen,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 25, 2017 at 2:58 pm in reply to: I can not load page "Inicio" to edit. Avia advanced Editor not show it #881626

Victoria
Inactive Moderator

Hi gcastilloBSW,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 25, 2017 at 2:54 pm in reply to: flex column width in mobile view #881620
Victoria
Inactive Moderator
Hi night0097,

~~Could not check. Is the website down?</del>~~

Had to use vpn.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
body div .first {
clear: none;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 8 years, 4 months ago by Victoria.
November 25, 2017 at 2:51 pm in reply to: enfold.css mixed content issue #881619

Victoria
Inactive Moderator

Hi Jonathan,

Thank you for sharing! Some cdn providers do that, and maybe you have http before and moved to https and the cdn has some long-term cache and so the script links did not update, even though it’s very unlikely.

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 25, 2017 at 2:48 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #881617

Victoria
Inactive Moderator

Hi Holger,

There is an error in seo-admin-global JavaScript file, it’s from a plugin and you have the license to Layer Slider, you might want to ask the Layer Slider team the question as well. They might have some insight.

Best regards,
Victoria

November 25, 2017 at 2:43 pm in reply to: Mega Menu not working!! #881614

Victoria
Inactive Moderator

Hi Daghes,

That’s exactly the issue, Yigit pointed in the right direction.
These must be the values
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Best regards,
Victoria

November 25, 2017 at 2:39 pm in reply to: I cannot upload custom icon font #881612

Victoria
Inactive Moderator

Hi nicneim,

You need to write to your hosting provider and ask them to enable PHP ZipArchive Extension.

Best regards,
Victoria

November 25, 2017 at 2:36 pm in reply to: Fixed background image in section for mobile device #881611

Victoria
Inactive Moderator

Hi Laure,

When I try to preview even from Dashboard I am asked for the password. Can you share that password, please?

Best regards,
Victoria

November 25, 2017 at 2:30 pm in reply to: gallery masonry #881609

Victoria
Inactive Moderator

Hi yampieters,

Actually, I find it peculiar too, normally masonry does not do that, it must be the image aspect ratios that are very different and in this case they get cropped.

How are Envira galleries working for you?

Best regards,
Victoria

November 25, 2017 at 2:21 pm in reply to: Product List with Variation & Quantity Selection #881605

Victoria
Inactive Moderator

Hi BenWorx,

This might be a place with answers for you

Contact Us

woocommerce.com/contact-us/embed/#?secret=vMD9ahobWM" data-secret="vMD9ahobWM" width="600" height="338" title="“Contact Us” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 31,711 through 31,740 (of 38,325 total)

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