Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • November 19, 2017 at 10:59 pm #878885
    nicneim

    Hi,

    I tried several times to upload a custom font zip file downloaded from fontello without success.
    Also when I turn on breadcrumbs in option panel, breadcrumbs do not show on pages except in contact page.

    What’s wrong?
    Thanks,

    November 20, 2017 at 4:39 am #878954
    Nikko

    Hey nicneim,

    Can you try the solution posted here: https://kriesi.at/support/topic/icon-packs/

    Best regards,
    Nikko

    November 21, 2017 at 8:11 pm #879906
    nicneim

    Hi Nikko,
    thanks for the answer, I will try and let you know!

    What about for the second issue:
    Also when I turn on breadcrumbs in option panel, breadcrumbs do not show on pages except in contact page.
    Is there something wrong?

    Regards,
    Nicola

    November 21, 2017 at 8:23 pm #879913
    Yigit

    Hi Nicola,

    Please edit your page where breadcrumbs are missing and click “Screen options” on the top right corner and check “Custom fields” and make sure “header” is set to Yes.

    If that does not help or if you need assistance with it, please create a temporary admin login and post it here privately.

    Regards,
    Yigit

    November 21, 2017 at 10:25 pm #879950
    nicneim

    Thanks Yigit!

    November 21, 2017 at 10:36 pm #879952
    nicneim

    Hi,

    it doesn’t work, I tried to follow instructions. Please see details

    November 21, 2017 at 11:34 pm #879958
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    November 22, 2017 at 11:49 am #880188
    nicneim

    Hi Yigit,

    please read my private answer below

    November 24, 2017 at 12:25 pm #881139
    Victoria

    Hi nicneim,

    I am seeing breadcrumbs on some pages, can you post a few links to the pages where they do not show? You can upload screenshots to the Dropbox as well and give us the link here.

    Best regards,
    Victoria

    November 24, 2017 at 5:03 pm #881309
    nicneim

    Hi Victoria,

    the isse about breadcrumbs has already been closed (see my post the November 21, 2017 at 10:25 pm).

    I shared with Enfold support team the account in order to solve this second issue (see my first post the November 19, 2017 at 10:59 pm):
    I tried several times to upload a custom font zip file downloaded from fontello without success.

    Post solution https://kriesi.at/support/topic/icon-packs/ did not work for me.
    I can see custom fontello zip file in media library but not in the edit page neither in any enfold panel.

    What’s wrong?

    Regards,

    November 25, 2017 at 2:39 pm #881612
    Victoria

    Hi nicneim,

    You need to write to your hosting provider and ask them to enable PHP ZipArchive Extension.

    Best regards,
    Victoria

    November 25, 2017 at 3:42 pm #881640
    nicneim

    Solved, thanks Victoria!

    November 25, 2017 at 4:18 pm #881647
    Nikko

    Hi,

    Glad to hear that. Thanks for using Enfold :)

    Best regards,
    Nikko

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘I cannot upload custom icon font’ is closed to new replies.