Page 1005 – Support | Kriesi.at – Premium WordPress Themes

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January 25, 2018 at 5:41 am in reply to: Need previous version"Full Screen Slider Video not loading" issue? #902545

Victoria
Inactive Moderator

Hi kylerollins,

It is in the final testing step. Thank you for your patience.

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 5:40 am in reply to: Customizing Main Menu not saving #902544

Victoria
Inactive Moderator

Hi aluminumonkey,

I was able to drag and reorder the menu in Chrome on a Mac. Have you tried other browsers?

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 5:37 am in reply to: HTTP Error File Upload Image Width Issue #902542

Victoria
Inactive Moderator

Hi shefferz,

Can you please check server log for error?

Please check the values for these
php_value post_max_size 512M
php_value upload_max_filesize 512M
php_value max_input_vars 5000
php_value max_execution_time 300
php_value max_input_time 300
php_value memory_limit 512M

https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Best regards,
Victoria

January 25, 2018 at 5:34 am in reply to: Tab full with layout #902539
Victoria
Inactive Moderator
Hi Ditte,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {  
  .av-tab-content-auto .av-layout-tab-inner {
      width: 100vw;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2018 at 5:31 am in reply to: Emojis #902534

Victoria
Inactive Moderator

Hi lucaroehrl,

Great!

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2018 at 5:30 am in reply to: MAKE CHANGES IN PORTFOLIO #902533

Victoria
Inactive Moderator

Hi czar,

You asked for shadow, this is one example. Can you make a mockup of what shadow you like?

Best regards,
Victoria

January 25, 2018 at 5:29 am in reply to: Multistep Form / Footer Socket #902531

Victoria
Inactive Moderator

Hey colorosa,

1. No, no multi-spet form comes with Enfold, you are free to install any form you like.
2. Content can be changed by assigning or removing widgets.

Best regards,
Victoria

January 25, 2018 at 5:27 am in reply to: Remove easy slider #902528

Victoria
Inactive Moderator

Hi dittefrandsen,

Why do you need a color section? Color section tends to go full-width and does not respect any elements like sidebar or side header. It is meant for full-width elements.

Best regards,
Victoria

January 25, 2018 at 5:25 am in reply to: Hide on Screens bei Elementen ohne Funktion #902526

Victoria
Inactive Moderator

Hey VG Thomas,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2018 at 5:23 am in reply to: woocommerce -mobile version 2 column product #902524

Victoria
Inactive Moderator

Hi vavrium,

Can you please explain a bit more what you mean by “smooth card product”?

Best regards,
Victoria

January 25, 2018 at 5:21 am in reply to: woocommerce grid view gaps #902523

Victoria
Inactive Moderator

Hi netzhautflimmern,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 25, 2018 at 5:21 am in reply to: Adding Comment Section to Page #902521

Victoria
Inactive Moderator

Hi siduval,

Here is a thread for you to consider

Comments and comment box missing on pages

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 5:10 am in reply to: Remove text from Comments Element #902515
Victoria
Inactive Moderator
Hi Kim,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.comment_container .miniheading, .comment_container .minitext, #respond #reply-title, .logged-in-as {
  display: none;
}
.main_color #commentform input[type='submit'] {
   margin: 0 auto;
    display: block;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2018 at 4:44 am in reply to: TinyMCE plugin error #902505

Victoria
Inactive Moderator

Hi Kate_McCulla,

You’ve done all the enhancements of your installation configuration, I think one more thing left to do is to reupdate WordPress, since the initial error was with the WordPress editor.

Please do that, flush the caches and let us know if the issue persists.

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 4:36 am in reply to: Blog Titel und Auszug Schriftgröße ändern #902502

Victoria
Inactive Moderator

Hi TimPferdekaemper,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 4:35 am in reply to: MEGA NAV display problem #902501

Victoria
Inactive Moderator

Hi pixeet2016,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

January 25, 2018 at 4:34 am in reply to: Hide Lightbox where "Add to Cart" and "Show Details" are placed in the Shop Page #902499

Victoria
Inactive Moderator

Hi im4x,

I get a 404 on that page, do I need to be logged in to see it?

Best regards,
Victoria

January 25, 2018 at 4:31 am in reply to: Product slider gallery & secondary menu #902496

Victoria
Inactive Moderator

Hi leZ,

There was an error connecting to the database and Ismael could not look at the website, that’s what his message meant.

2. You’re using the mega menu and you don’t need to in this case. It will look different when you uncheck the checkbox.

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 4:25 am in reply to: Problem with VIDEO integration on homepage #902491

Victoria
Inactive Moderator

Hi leZ,

Or devs are testing the fixes for this issue. It has been there for a while, the fix is coming soon.

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 4:23 am in reply to: posts don't show up #902489

Victoria
Inactive Moderator

Hey!

Php should be at least php5.6.3 for the code to work properly.

Please upgrade.
Cheers!
Victoria

January 25, 2018 at 4:19 am in reply to: Submenu background color #902486

Victoria
Inactive Moderator

Hi UNBUENPLAN GROUP,

I got you wrong :) It is black on my side.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

January 24, 2018 at 11:41 am in reply to: Grid row border width #902069

Victoria
Inactive Moderator

Hi asgeir,

Maybe you should try using masonry instead?

Masonry Gallery

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2018 at 11:32 am in reply to: Main menu and Burger #902062
Victoria
Inactive Moderator
Hi sasha,

From the code I gave you before, please remove this:
```
  .responsive #top #header #menu-item-search a {
    padding-left:23px !important;
  }
```
and the whole media query should be like this
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
    left: 0;
    right: auto;
  }
  #top #menu-item-search a *, #top #menu-item-search a {
    color: #808080 !important;
  }

  .responsive .logo img {
    width: 90%;
   }
  #top #menu-item-search {
      right: -20px;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
January 24, 2018 at 11:27 am in reply to: Inability to specify size for image #902059

Victoria
Inactive Moderator

Hey Bicyclist51,

Could you please give us a link to your website, we need more context to be able to help you.
You can try using 1/3 and 2/3 and put the image in the 2/3.

Best regards,
Victoria

January 24, 2018 at 11:26 am in reply to: Field to edit grid breakpoints site-wide? #902057

Victoria
Inactive Moderator

Hey chaz7979,

Well, we can try doing it by css. Can you tell us in more details what you need to do and give us the link to your website?

Best regards,
Victoria

January 24, 2018 at 11:24 am in reply to: Update not working (3.8.5 to 4.2.1) #902056

Victoria
Inactive Moderator

Hi Frank,

Glad you got it working for you! :)

Let us know how that worked out for you.

If you need further assistance please let us know.

Best regards,
Victoria

January 24, 2018 at 11:23 am in reply to: Enfold theme not compatible with WooCommerce Stripe Gateway plugin #902055

Victoria
Inactive Moderator

Hi Wedginho,

HAve you looked at the threads I posted in previous replies?

Best regards,
Victoria

January 24, 2018 at 11:19 am in reply to: Lost latest design after I edited page. #902051

Victoria
Inactive Moderator

Hi Collin17,

Which version of php are you running?

Best regards,
Victoria

January 24, 2018 at 11:15 am in reply to: PORTFOLIO AJAX PAGINATION 2,3,4 AND SO ON NOT WORKING. #902046

Victoria
Inactive Moderator

Hey Brownie,

This element is not meant to work like this. It works on an individual page, but when it is part of the page, it should be updated by ajax and not page reload and it is not built for that out of the box.

Best regards,
Victoria

January 24, 2018 at 11:12 am in reply to: How to build up link in the table content #902045

Victoria
Inactive Moderator

Hi jack000486,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,121 through 30,150 (of 38,325 total)

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