Forum Replies Created
January 25, 2023 at 4:10 pm in reply to: Firefox Updating Issue #1395186
Sorry about that, Nikko! Please see below for the updated login.January 24, 2023 at 3:42 pm in reply to: Firefox Updating Issue #1394940
Yes, see the login information in the “Private Content”
Steps for recreating the issue:
1. In the Firefox browser, log into the website
2. On the left-hand side, click “Events”
3. Click on the “Intuitive Development” event
4. Update it from “Private” to “Public” – when you click the blue “Update” button, nothing happens (no loading, no error)
Please note that we are able to update the event just fine using Google ChromeJanuary 18, 2023 at 7:26 pm in reply to: Firefox Updating Issue #1393986
I don’t user Firefox, so no extensions are installed. I have pasted what the console is saying within the “Private Content”January 13, 2023 at 7:33 pm in reply to: Mobile view #1378639
I have cleared caches on desktop and mobile, reset the site, and updated the theme & plugins. I have updated sections that are not cooperating, deleted said sections, and added new ones in their place. It still showing up incorrectly.February 17, 2022 at 6:36 pm in reply to: Attempting to Update Enfold to Version 188.8.131.52 – WooCommerce Error #1341218
I’ve given you Super Admin privileges across the network.
~MacKenzieFebruary 16, 2022 at 7:01 pm in reply to: Attempting to Update Enfold to Version 184.108.40.206 – WooCommerce Error #1340959
Please see the link to the staging site within the “Private Content”. It’s the same login information as I gave you before. I’m unable to locate the
wp-config.php file.February 15, 2022 at 7:33 pm in reply to: Attempting to Update Enfold to Version 220.127.116.11 – WooCommerce Error #1340774
Please see the “Private Content” for the login credentials. Yes, we have backups available.January 10, 2022 at 4:48 pm in reply to: Formidable Forms Checkbox Display Issue #1334969
Looks like that did the trick! Thank you so much!
~MacKenzieOctober 18, 2021 at 4:10 pm in reply to: Blurry Logo #1325444
Thanks for the reply! I updated the theme, cleared the cache and even created a new Private Token and the logo is still blurry. Please let me know what other troubleshooting I can do.
~MacKenzieJuly 28, 2021 at 4:12 pm in reply to: WEBSITE CONFLICT – Enfold Distributing Content #1313061
Thanks for the reply! We were able to get this figured out, was not a theme-related issue as they had initially thought!July 27, 2021 at 10:20 pm in reply to: WEBSITE CONFLICT – Enfold Distributing Content #1312863
Please see additional notes from my hosting support below:May 25, 2021 at 10:06 pm in reply to: Menu Items – Add more room? #1302324
That worked! Thank you!!May 24, 2021 at 8:43 pm in reply to: Menu Items – Add more room? #1302090
Do you have any thoughts on this?
Thanks!May 21, 2021 at 3:24 pm in reply to: Menu Items – Add more room? #1301653
Please review the previous thread here; https://kriesi.at/support/topic/center-menu-website-content/. That is the original thread, and Nikko was able to help using the CSS that’s now causing problems.
I’m not sure why that specific code is causing the issues – is there a way to fix it? When I attempted to change 4 to a different number, it changed the number of menu items on either side – which is not what we want.
Please advise.May 20, 2021 at 6:07 am in reply to: Menu Items – Add more room? #1301318
As far as the custom css goes, we’re you able to reference the replies I sent with the initial inquiry?
See below for new ow.
Thanks!May 13, 2021 at 3:11 pm in reply to: Blurry Logo #1300167
It looks great! Thank you!May 11, 2021 at 5:19 pm in reply to: "Center" Menu & Website Content #1299737
Thank you, it looks great!May 7, 2021 at 7:00 pm in reply to: "There has been a critical error on this website." Error Message WooCommerce #1299020
I just connected with our hosting provider and they were able to send me the error logs, which I have added to the Private Content.May 7, 2021 at 5:22 pm in reply to: "Custom Product Tabs for WooCommerce" Plugin Display Problem #1299009
That worked! Thank you so much :)April 30, 2021 at 9:08 pm in reply to: "Center" Menu & Website Content #1297633
Thank you for that! It appears something is now going on with the menu items when we attempt to change the browsing window size. I have included a link of a video showing what I mean.
Please advise.April 15, 2021 at 3:20 pm in reply to: "Custom Product Tabs for WooCommerce" Plugin Display Problem #1294583
Thanks for the reply back, however it seems that the code has some errors. When I added it to the PHP files, the website came back with this error:
The page request was canceled because it took too long to complete
What can I do?
Site visitors: There was an issue serving your request, please try again in a few minutes.
Site Owners: A request for either a page, script, process, or query has taken too long to complete and has been cancelled due to a bad gateway. You should visit your error log for more information.
Please advise.March 24, 2021 at 6:47 pm in reply to: Fullscreen Slider – Continue Automatic Rotation After Click #1290197
Nevermind, it looks like the “Stop Autorotation with the last slide” option was checked. It’s working as expected.
Thanks for all your help!March 24, 2021 at 6:16 pm in reply to: Fullscreen Slider – Continue Automatic Rotation After Click #1290193
We are getting very close!
It appears that auto rotation resumes once the controls have been clicked once. However, if you click the controls more than once, the function no longer works – the slides remain “stuck”. Can we please update it so that the function continues to work with multiple clicks on the slider controls?
Thanks!March 22, 2021 at 7:00 pm in reply to: Fullscreen Slider – Continue Automatic Rotation After Click #1289688
Thanks for the reply!
This is where it gets confusing for me “So the only steps you need to take, after installing the child theme, is to create a directory /shortcodes/ in your child theme, and then add a copy of the \wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\slideshow\ directory, and all the files to your child theme shortcodes directory. Then the last step is to customize the child theme instance of the \slideshow\slideshow.js as above and clear your browser cache.” – I’m not familar with updating PHP/FTP at all – is this something that you could assist with?
I created a staging site and added the login into the “Private Content” seciton.
Let me know if you can help or not.March 22, 2021 at 6:23 pm in reply to: Social Media Icons (Social Profiles) – Open Mail Into A New Tab #1289683
Please see the login in the “Private Content”. Thanks!March 19, 2021 at 3:43 pm in reply to: Social Media Icons (Social Profiles) – Open Mail Into A New Tab #1289208
Please see the link in the Private Content.
Thanks!March 18, 2021 at 3:48 pm in reply to: Social Media Icons (Social Profiles) – Open Mail Into A New Tab #1289011
I appreciate the reply, however, that’s how we added it to the site and the issue is still happening. Do you have any additional thoughts?March 2, 2021 at 7:04 pm in reply to: Fullscreen Slider – Continue Automatic Rotation After Click #1284849
I just updated Enfold and WordPress and it appears the slider is no longer automatically transitioning after clicking. Please advise.
Thanks!February 26, 2021 at 4:13 pm in reply to: Logo Centered, Menu Left #1283887
Thank you!!February 25, 2021 at 10:17 pm in reply to: Logo Centered, Menu Left #1283754
I just noticed that the menu is not showing up correctly on mobile. You can view the screenshot I took here: https://ibb.co/mSVmVB5
Your help is appreciated!