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  • in reply to: Enfold – Upcoming fixes #1173234

    Hey Lexa and BigbatT,

    I have not updated yet but just try editing the element and hitting update and then Re-publishing the page, clear performance settings (delete old cached files), Clear cache.

    I had this issue with some mods I made to Slider titles on another site in 4.6. See if the above fixes the problem. My understanding is that the shortcodes may not have been re-processed until you click update/publish after the theme update.

    in reply to: Enfold – Upcoming fixes #1171784

    The last blog post from the 4.6 release. More demos and features on their way.

    I have 20 active installs all with varying features and designs – all running very smoothly. Not really experienced major problems that support couldn’t help me with – Admittedly a few of the recent bugs (Cookie consent bug, contact form captcha bug, instagram feed token change) have been a minor inconvenience but nothing that has massively disrupted my clients websites. I did experience a problem with a particular WordPress Optimised Hosting provider where I could not get Enfold to run smoothly on their NGINX setup. So I moved them to my own server to avoid future problems. I don’t normally recommend WordPress Optimised environments because the hosts take control away from their customers in some scenarios – which breaks complex themes.

    Wasn’t looking for a debate, just saying that the support has been very good so far for specific problems :)

    in reply to: Enfold – Upcoming fixes #1171764

    Must say Enfolds support is very good. But when people ask for things outside of the scope of support and outside of the scope of the theme – Kriesi and team are not responsible for this level of design support. This goes for any WordPress theme.

    The admins go above and beyond in a majority of support cases overstepping the boundary of support and custom web design.

    However I agree that minor bug fixing has been let down this year only because the team are trying to launch a major new release. The workflow would be a nightmare if lots of small changes kept getting made to the core theme while the team is working on a big new release!

    After the new release I am sure the team at Kriesi will focus on bug fixes.

    Keep up the good work guys. Looking forward to the new version!

    Side note:
    Social Icons fix:
    Workaround for the social icons not showing – download the fix file published on one of the other threads by the admins and set social icons elsewhere to open in same window if they still aren’t showing.

    Instagram feed widget not working:
    Download Smash Balloons Instagram plugin – works well and appears to be an efficient plugin (free version). This problem has nothing to do with Enfold – Instagram changed the way access tokens work so not really Kriesi’s fault! Realistically a bit of work required to update the built in feature so expect an update after the new release – will take time to fix.

    Safari cookie control bug:
    Not sure if this one has been fixed yet. I think it has…..

    • This reply was modified 2 weeks, 6 days ago by  thinkjarvis.
    in reply to: Social Icons not displaying in Widget area after fix #1167418

    Thanks Yigit,

    Can I remove the temporary admin login?

    in reply to: Social Icons not displaying in Widget area after fix #1167411

    Thanks Yigit,
    see private response below. I have disabled caching but left the performance settings in Enfold Enabled.
    A child theme is enabled with some small modifications. Nothing that should affect the shortcode.
    The modified function-set-avia-frontend.php has been installed into the Enfold parent theme as suggested in the other thread.

    The example where linktarget=’_blank’ and it failing is in the blog sidebar. You can see it on the page below underneath the full width content. It says Follow Us Online. There should be 3 social icons below it in black.
    example of problem – – Sidebar is below full width content.

    The white icons in the footer are set to linktarget=” so they are visible as expected but changing them to linktarget=’_blank’ breaks them as well.

    in reply to: Social Icons not displaying in Widget area after fix #1167296

    Sorry I misread your first post.
    I’m not comfortable with providing FTP access to the site at this stage. I only have 1 FTP account which has access to all of my websites.

    I have copied the icon code into the private text box directly from a custom HTML widget.

    when linktarget=’_blank’ the icons do not show.
    when linktarget=” they work just fine.

    in reply to: Social Icons not displaying in Widget area after fix #1167286

    See private comment

    in reply to: Social media icons missing #1167246

    Hi Mike,

    I have opened a new thread.

    It seems to be a problem with the Icon shortcode CSS.

    I used the ICON shortcode from the page builder – When open in new window is selected the icons disappear, if you change this to open in same window the icons reappear.

    This affects all enfold users so you shouldn’t need a login to my websites.

    WORKAROUND: If you change the shortcode setting to open in same window it works. So something is wrong with the CSS when you add open in new window in the icon shortcode.

    in reply to: Enfold – Upcoming fixes #1167005

    Hi Guys, thank you for issuing the temporary fix for social icons.

    The fix for the social icons does not work if you place the shortcode into a widget area.

    Can you look into this?
    I normally place the social icon shortcode into widgets to remove the need for plugins that do the same function. This affects several of my websites. Luckily I have only updated one of them to the latest WordPress version. Very glad I waited!

    WORKAROUND: If you change the shortcode setting to open in same window it works. So something is wrong with the CSS when you add open in new window in the icon shortcode.


    • This reply was modified 1 month, 1 week ago by  thinkjarvis.
    in reply to: Social media icons missing #1166948

    Hi Mike,

    The fix file does not work if you place the social icons in a sidebar widget. This is something I do for all of my customers as it removes the need to add a plugin to handle social icons.

    Please can you add this to the fix?

    In the meantime, I have only upgraded 1 customer to the latest version of WordPress so I can live with the problem for a few days if necessary.

    in reply to: Release date for 4.6.4 #1158172

    Hi Ismael,

    Yes – Cache purged, deleted old merged files and used incognito mode to test.

    If you clear your browser history (inc cached files) and then try loading your test site you will see the issue.

    I have migrated all of my customers back to my modified version of contact form 7. I am in the middle of 3 other Enfold web projects at the moment so I will get back to you when I get the chance to test this.

    I will need to create a new enfold contact form on a non public page so we can investigate properly. I’ll get back to you shortly.

    in reply to: Release date for 4.6.4 #1156396

    Hi Ismael,
    Thank you for getting back to me.

    1) Thanks, the default privacy settings were set and the issue still occurs.
    The standard math problem is too easily defeated by spam bots. This caused my server’s IP address to be blacklisted (I have 16 installs of Enfold running on a shared server environment all sending spam emails back to customers, this caused the server to be put on a blacklist).

    I had only just moved my customers to the Enfold default contact form because it is 100x more efficient to do it this way. Contact Form 7 – An alternative I would have used before severely reduces the pagespeed scores for any WordPress website. Not just Enfold. I have reverted all of the affected customers back to Contact Form 7, added a function to stop contact form 7 loading on every page and revert back to Google Recaptcha V2. This helps in general but if the website design has a contact form on every page then it will affect the sites overall speed performance. So Enfold’s contact form is the best option for speed and performance – If it works properly!

    2) I will try this workaround and write a response if it works. This affects all installs of Enfold.

    in reply to: Release date for 4.6.4 #1155512

    Hi Baslilis,

    My mail server has just been blacklisted because of spam contact form submissions. I thought this would happen.

    This problem is URGENT and needs a fix now. The only workaround for all customers is to disable the contact forms completely until this is fixed. I hope you understand the severity of this issue for business users of Enfold.

    I now have a huge amount of work to do this morning to get the IP address delisted and the contact forms removed from about 10 websites.

    Please can you answer the two questions asked in the original post above – When will the spam protection be fixed? and when will the cookie message bug be fixed so contact forms work correctly on mobiles and in incognito mode?

    Hi Ismael,
    I’ve just tested this on another site I am working on. Works perfectly.

    Thanks very much, you can close this issue.


    Hi Basilis,

    The form is active on the page in the private link below.

    You can close the issue.

    in reply to: Improved search for Woo Commerce #1144139

    Hi Jordan,

    Please close the topic. The solution above seems to work fine.

    in reply to: Full length breadcrumbs woocommerce #1144138

    Hi Rikard,

    The solution above works just fine.
    Thank you. Please close the issue.

    This appears to have been fixed in

    Thanks Basilis.

    in reply to: Mobile Breakpoint for IPad and IPad Pro #1144129

    Hi Yigit,

    This works as expected thank you.

    In the latest version of enfold it looks like you guys have implemented a similar workaround to my original post? Glad to have helped!

    in reply to: Improved search for Woo Commerce #1140162

    Glad this helped Lars! I pieced this together from other forum entries so I cannot take credit for the code but the solution seems to do what most people (including myself) were looking for!

    in reply to: Mobile Breakpoint for IPad and IPad Pro #1138843

    Hi Victoria,

    I normally apply this anyway but I still need some help here if you can.

    This solution does not work for ipads with a wide logo.
    I need the burger menu to activate at 1024px (ipad landscape)
    Is it possible to change the mobile menu so it kicks in at 1024px instead of 989px?

    Hi Rikard,

    Its not fixed in Enfold 4.6.2. Still works in the page builder element but not the mailchimp widget.

    Please can you add this to the bug fix list for the next release

    in reply to: Recommended plugins (Updated: 27.8.2018) #1137415

    You’ve missed a big one from the main list.

    I highly recommend WP-Optimize. I use it on every website to decrease the size of the database. It now comes with an image compression service and very simple caching engine.

    This is an essential plugin for database optimisation but because it now has a built in caching engine this is a viable alternative to WP Supercache, WP Rocket or W3 Total Cache.

    in reply to: Lazy Load for portfolio grid element #1135701

    Hi Mike,

    Totally on topic. Thank you!

    I’ll give this a try when I am next running an update out. All of my customers are now running 4.6.1.

    I am looking to add some more optimisations over the coming months.

    Probably the best advice I have for anyone else using Enfold seeing this post is to use as many of Enfolds included features to prevent additional scripts created by plugins.

    I.e. use the social media shortcodes to display icons in the footer instead of a plugin, try and use the google maps api rather than iframe (I use iframe for speed at the moment only because I don’t want to sign up customers to the api and may get charged if their site gets lots of traffic). I use contact form 7 for instance. For consistency all of my customers use it however it would be better to use the built in Enfold contact form if the customer does not need complex fields or features.

    I would also always install wp-optimize – which now includes a very easy to setup caching engine so you don’t need wp-super cache or w3 total cache. Another option if super cache is playing up.

    Just removing the little things which can bloat the code will improve the score.

    in reply to: Lazy Load for portfolio grid element #1135647

    No Problem, it’s not a massive deal to be fair. Google can be frustrating. From a UX perspective I expect the average page visitor will scroll to the bottom of the portfolio page, so in reality a lazy load will delay the inevitable in most cases.

    Using GTMetrix I get 90% -100% and over and 78%-90% on YSLOW without a full CDN.
    Using Google Lighthouse, I get near perfect scores across all my client’s sites
    Using Google Pagespeed, I get excellent desktop scores but between 55-70 on mobiles (which simply isn’t true, Google doesn’t like the way I optimise the UX experience, however it makes the websites I produce look and function excellently on mobiles)

    The pagespeed score is the bugbear for me purely because Google says so. And customers will worry if they don’t see an excellent score. Many WordPress sites don’t perform well in this test so it is pretty common. Mine perform better than most running enfold without design compromises.

    in reply to: Defer loading of offscreen images and remove unused CSS #1135646

    I am going to list the items I find that can be removed. I’ll update this thread with the code I have used once I have tested it with my website, then I will roll it out to clients.

    in reply to: 4.6.1 Enfold Speed and Performance reduction #1135297

    Update – Scores have now improved. I have also removed a plugin that is no longer supported.

    I think we are good!

    in reply to: jquery error in modal 4.6.1 update problem #1135296

    Fixed it sorry! Forgot to remove a script I was testing from Functions.php.

    Sorry close or delete this thread!

    in reply to: 4.6.1 Enfold Speed and Performance reduction #1134898

    See old results in private section. I have just compared the water falls and the new update is quicker and loads less resources, so I think that the new update is probably quicker in reality. I am keen to know your thoughts.

Viewing 30 posts - 1 through 30 (of 41 total)