Forum Replies Created
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December 4, 2024 at 8:48 am in reply to: Issue Activating Enfold Theme with Envato Market Plugin #1472848
Hi,
Thanks for the update. If you have additional questions which are not related to the original post, then please open a new thread.
Best regards,
RikardHey Michael F,
Thanks for the login details. The admin details are working, but the other user details are not. Please check and verify.
Also please share server error logs with us, as it looks like the site is throwing a fatal error for some reason.
Best regards,
RikardHi,
Thanks for the, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try this CSS as well:
.page-id-3427 #av_section_1 input.button:hover { background-color: yellow; }Best regards,
RikardDecember 3, 2024 at 8:40 pm in reply to: Can’t get fonts to appear properly in Enfold Theme Options #1472823Hey HU_Dallas,
Thanks for the details, please send us WordPress login details as well.
Best regards,
RikardHey rvga,
Are you sure that you are uploading the theme to the correct location? You could try changing the template name in style.css to see if it’s correct, the updated name should appear under Appearance->Themes then. You could also update via the theme backend: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Jak73,
It looks like you found a solution for the space already?
Please try this CSS for the & character:
.special_amp { font-family: inherit; font-style: inherit; font-size: inherit; line-height: inherit; font-weight: inherit; }Best regards,
RikardHi,
Thanks for that. Does the error go away if you remove your modification?
Best regards,
RikardHey Pei LI,
A theme license is valid for life, support is not though. You can always download the theme files from your Themeforest account, and if you should need to extend your support period then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardDecember 3, 2024 at 5:21 pm in reply to: Duplicate Description Tab on WooCommerce Product Page #1472796Hey sidsingh78,
I’m not sure that I fully understand what you are looking to hide or remove, could you post a screenshot highlighting that please?
Best regards,
RikardDecember 3, 2024 at 5:17 pm in reply to: Page builder not working on 6.7.1 WP update, displaying white blanc page. #1472795Hey communication264,
Thanks for the login details. The layout builder seems to be working correctly on my end though, how can we reproduce the results that you are getting?
Best regards,
RikardDecember 3, 2024 at 5:15 pm in reply to: Increase caption container width in fullscreen slider #1472793Hey Eduardo,
It looks like Wordfence is blocking access to your site, could you lift that rule for now please?
Best regards,
RikardHey bellwetherroofing,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-3427 #av_section_1 input.button { background-color: red; }Best regards,
RikardHey bellwetherroofing,
Please try the following in Quick CSS under Enfold->General Styling:
.home #av_section_5 .iconbox_icon { font-size: 14px; }Best regards,
RikardDecember 3, 2024 at 11:22 am in reply to: Issue Activating Enfold Theme with Envato Market Plugin #1472776Hi,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-content-slider .slide-content { display: none; }Best regards,
RikardHey mhannondesign,
You have used an image file format which looks to be only supported by Safari.
As of August 2024, only Safari supports HEIC format natively. For AVIF, Chrome, Firefox and Opera for desktop and Android support it. Safari on iOS 16 and iPadOS 16 supports AVIF format.
Best regards,
RikardHey bonsaimedia,
We haven’t seen that problem on any of our test installations, and no other users have reported it either. Do you have step by step instructions on how to reproduce the results that you are seeing on your end?
Best regards,
RikardDecember 2, 2024 at 7:19 pm in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472741Hi,
Thanks for the update. This is not a general theme problem, so we would need some more information in order to help you out further. A way to reproduce the problem would be a great step, and to check if the problem occurs when the parent theme is active as well.
Best regards,
RikardHey Silje,
There’s nothing in the theme which would show different results depending on the users logged in or not status, it’s very likely caused by caching. Please try to clear all caches or deactivate the plugin temporarily.
Best regards,
RikardHey andreane1,
Thanks for the login details. Could you post a screenshot highlighting the problem please?
Best regards,
RikardDecember 2, 2024 at 7:10 pm in reply to: Stuck on Default Editor and Avia Layout Builder not appearing #1472737Hey brdrenaud,
Your site is asking for a 2FA code. Please remove that functionality until we have had a look at your site, or provide us with necessary login details.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 2, 2024 at 7:05 pm in reply to: Backend Editor Not Displaying After Creating a New Post #1472735Hi communication264,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardDecember 2, 2024 at 7:04 pm in reply to: Backend Editor Not Displaying After Creating a New Post #1472734Hi maryenvato,
Thanks for the update. On which site are you having this problem?
Best regards,
RikardDecember 2, 2024 at 7:01 pm in reply to: Fehlermeldung: ‘Ungültiges Formular für reCAPTCHA gesendet.’ #1472733Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardDecember 2, 2024 at 9:29 am in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472691Hi,
Thanks for that. Is there a way of reproducing this on the backend, or are you only seeing entries in your error logs? Also, do the errors go away if you activate the parent theme, or if you temporarily deactivate all plugins except WooCommerce?
Best regards,
RikardDecember 1, 2024 at 4:26 pm in reply to: Uncaught Error: Call to a member function get() wc-notice-functions.php:240 #1472659Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
@Joajan Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.Best regards,
RikardHey Edward,
Thanks for reaching out. We don’t offer web design services though.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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