Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Patrick,

Thanks for that. Note that a theme license is valid for life, but support is not.

Best regards,
Rikard

Hey jccardaillac,

Please try setting your images as a backgrounds in Color Section elements.

Best regards,
Rikard

Hey Gabriele-Marie,

The theme doesn’t add that, maybe it’s picking up tags in the iframes that you have added?

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

If you are going to use that plugin then you would need remove the PHP code:

    "use strict";

    !function() {
        var t = window.driftt = window.drift = window.driftt || [];
        if (!t.init) {
            if (t.invoked) return void (window.console && console.error && console.error("Drift snippet included twice."));
            t.invoked = !0, t.methods = [ "identify", "config", "track", "reset", "debug", "show", "ping", "page", "hide", "off", "on" ],
            t.factory = function(e) {
                return function() {
                    var n = Array.prototype.slice.call(arguments);
                    return n.unshift(e), t.push(n), t;
                };
            }, t.methods.forEach(function(e) {
                t[e] = t.factory(e);
            }), t.load = function(t) {
                var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement("script");
                o.type = "text/javascript", o.async = !0, o.crossorigin = "anonymous", o.src = "https://js.driftt.com/include/" + n + "/" + t + ".js";
                var i = document.getElementsByTagName("script")[0];
                i.parentNode.insertBefore(o, i);
            };
        }
    }();
    drift.SNIPPET_VERSION = '0.3.1';
    drift.load('XXXXX');

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey John,

That padding seems to be coming from user input, general theme styling wouldn’t overwrite it. Did you try clearing all caches and toggling the file compression option in the theme under Enfold->Performance?

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hey netzwerkstatt,

Please follow this and make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update. A 500 server error is a very general error, so if you need further help from us, then please provide us with server error logs.

Best regards,
Rikard

Hi,

Thanks for that. The reason why the content is disappearing is because you have open html tags in your content:

<strong>Veranstaltungen<strong>

You need to close all tags properly like so:

<strong>Veranstaltungen</strong>

Otherwise it will break the layout builder.

And why does not show date, hederimage and soziallinks in enfold editor after i save the post?

Like we wrote earlier; all content needs to be added manually to posts using the Layout Builder.

Best regards,
Rikard

Hey giark1,

It’s hard to help you out if you don’t provide us with any information to where we can see and reproduce the problem that you are having. Please post WordPress login details in with administrator rights in private.

This request was replied to 6 hours and 32 minutes after it was posted. This is our only channel for support.

If you want a refund then please reach out to Themeforest where you bought the theme.

Best regards,
Rikard