Page 89 – Support | Kriesi.at – Premium WordPress Themes

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September 11, 2024 at 9:46 am in reply to: Major problem in Google Chrome #1466674

Rikard
Keymaster

Hi reesm2,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

We’ll close this thread for now.

Best regards,
Rikard

September 11, 2024 at 9:44 am in reply to: Change the word above masonry title of password protected content #1466673

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

September 11, 2024 at 9:43 am in reply to: Unresolved vulnerability? #1466672

Rikard
Keymaster

Hey coredesignsupport,

We are working on a solution, but it’s not released yet. Please note that this vulnerability is low severity, and should not cause you any problems.

Best regards,
Rikard

September 11, 2024 at 9:42 am in reply to: promobox in all sidebars #1466671

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 11, 2024 at 9:41 am in reply to: 6-0-4 enfold update crashes my site. #1466670

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 11, 2024 at 9:41 am in reply to: Arrows on testimonials module #1466669

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 11, 2024 at 9:40 am in reply to: video from vimeo #1466668

Rikard
Keymaster

Hey limedrop,

What happens if you use the URL in private?

Best regards,
Rikard

September 11, 2024 at 9:27 am in reply to: Search error #1466666

Rikard
Keymaster

Hey vbonora,

I see the same thing on mobile as I do on desktop:

A critical error has occurred on your website.

Learn more about troubleshooting WordPress.

Please try to temporarily remove your customisations, to see what happens then. Also please share server error logs with us in case you should need further help.

Best regards,
Rikard

September 11, 2024 at 8:57 am in reply to: how to create overlapping columns #1466662

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 11, 2024 at 8:55 am in reply to: Edit pages shows builder at the right #1466660

Rikard
Keymaster

Hi,

Thanks for that, I still can’t reproduce the problem on my end though. I checked in Firefox and Safari (it looks like you are using Safari), did you try using a private browser window, or a different browser? You might want to check on a different machine as well. I don’t think that the operating system should affect this behaviour, I’m running Sonoma 14.6.1 on my end.

Best regards,
Rikard

September 10, 2024 at 6:19 pm in reply to: Add link password protection text #1466638

Rikard
Keymaster

Hi,

Thanks for the update and for sharing a link to the solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 10, 2024 at 3:45 pm in reply to: Edit pages shows builder at the right #1466626

Rikard
Keymaster

Hi,

Thanks for that, I can’t see any problems on my end though. On which page and under which conditions are you seeing this problem?

Best regards,
Rikard

September 10, 2024 at 3:42 pm in reply to: Partnership and Collaboration Opportunity #1466625

Rikard
Keymaster

Hey Arpita,

Thanks for reaching out to us, we are not interested at the moment though.

Best regards,
Rikard

September 10, 2024 at 3:41 pm in reply to: Add footer widget to all pages? #1466624

Rikard
Keymaster

Hey Jak73,

You can select your footer layout under Enfold->Footer, then add a widget to it under Appearance in the WordPress menu.

Best regards,
Rikard

September 10, 2024 at 1:11 pm in reply to: Use data-av_icon in a block of code for a button #1466618

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 10, 2024 at 12:32 pm in reply to: Full screen blocks with image #1466616

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 10, 2024 at 12:32 pm in reply to: Edit pages shows builder at the right #1466615

Rikard
Keymaster

Hey peterolle,

We have not seen that happen on other sites. Where can we see and reproduce the problem?

Best regards,
Rikard

September 10, 2024 at 10:01 am in reply to: Problem with Cart Buttons (WooCommerce) #1466606

Rikard
Keymaster

Hey Martin,

I’m not sure I fully understand what you are looking to change. Could you share a screenshot highligting your intentions please?

Best regards,
Rikard

September 10, 2024 at 9:58 am in reply to: Hintergrundbild farbsektio anpassen #1466605

Rikard
Keymaster

Hi,

Thanks for the update. We are still not sure exactly what you are looking to change though, please share a screenshot highlighting your intentions.

Best regards,
Rikard

September 9, 2024 at 7:33 pm in reply to: We are very sorry but it seems your Theme License has expired on October 2nd, 2022 #1466561

Rikard
Keymaster

Hey gondre charles,

A theme license is valid for life, but support is not anymore. This is a policy which was implemented by Envato/Themeforest, it’s not something that we came up with. If we want to sell our product on their platform, then we have to comply with their rules.

If you want to extend your support license, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

September 9, 2024 at 7:31 pm in reply to: Predefined content #1466560

Rikard
Keymaster

Hey Jerfalco,

You can import demos under Enfold->Demo Import.

Best regards,
Rikard

September 9, 2024 at 7:30 pm in reply to: 6-0-4 enfold update crashes my site. #1466559

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 9, 2024 at 7:28 pm in reply to: My buttons do not work on mobile. #1466558
Rikard
Keymaster
Hi,

Thanks for the clarification. I’m not sure why, but it seems like there are some arguments in the header which should not be there. For example:
```
.html_header_right #top #header {
  bottom: 0 !important;
}
```
```
@media only screen and (max-width: 800px) {
  @media only screen and (max-width: 767px) {
    .html_header_right #top #header {
      bottom: 0 !important;
    }
  }
}
```
Please try removing the bottom arguments to see if that helps.

Best regards,
Rikard
September 9, 2024 at 7:16 pm in reply to: Link to a Text #1466556
Rikard
Keymaster
Hey William,

You can add an ID to Grid in the element options, then you can link to it like the example in private.

Please try this in Quick CSS to align the buttons:
```
.page-id-2103 .avia-fold-unfold-section .av-fold-unfold-container .avia_textblock {
  display: block;
}
```
Best regards,
Rikard
September 9, 2024 at 7:10 pm in reply to: need help with link color in one text block #1466554

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 9, 2024 at 1:18 pm in reply to: Upcoming events in sidebar widget #1466521

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 9, 2024 at 1:16 pm in reply to: need help with link color in one text block #1466520
Rikard
Keymaster
Hey Munford,

You have added that as an ID, not a class. Please try this instead:
```
#socialbanner .av_inherit_color a {
    color: #ffffff!important;
}
```
Best regards,
Rikard
September 9, 2024 at 11:46 am in reply to: Advance Buildlayer is not working #1466517

Rikard
Keymaster

Hey hector1069,

Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme, or temporarily deactivate all plugins.

Best regards,
Rikard

September 9, 2024 at 11:44 am in reply to: Video Player controls #1466516

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 8, 2024 at 6:27 pm in reply to: Trying to change Mailerlite button style #1466487
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.mailerlite-subscribe-button-container .mailerlite-subscribe-submit {
  background-color: red;
  padding: 20px;
  color: white;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 2,641 through 2,670 (of 92,504 total)

← 1 2 3 … 88 89 90 … 3,082 3,083 3,084 →