Hey jaimemerz,

Are you using the Siteground Optimizer plugin? If so, then please make sure that file compression is turned off under Enfold->Performance. The plugin in question is throwing a lot of errors, so if the problem persists then you might want to reach out to the authors for further help.

Best regards,
Rikard

Hi,

Thanks for the update, but we can’t really give you any other advice other that what we have already given you. Please start off with a clean installation, then move your code in to a child theme function by function to see when things start breaking.

Best regards,
Rikard

Hi,

In the same place where you set the image, in the theme options.

Best regards,
Rikard

Hey Dhanya,

Thanks for reaching out, we are not interested at the moment though.

Best regards,
Rikard

Hi,

Thanks for the update. What happens if you update WordPress to the latest version?

Best regards,
Rikard

Hi,

Thanks for clarification. You need to indentify your custom code, then add your functions one to by one to the new file. You can avoid this problem in the future if you simply use a child theme.

Best regards,
Rikard

Hi,

That might be the case on your installation, but we cannot reproduce it on test installations. We haven’t had this problem reported from other users either, so it’s likely a problem with your local installation. Deactivating all plugins would be the first step in debugging the problem, then activating them one by one. It’s likely that the problem will not occur if you have only Woo and Yoast activate for example.

Best regards,
Rikard

Hey heyfann,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

Hi,

I’m seeing images loaded from the URL in private, why are they being loaded from that domain? The domain in question doesn’t have an SSL certificate, so they are likely being blocked by the browser for security reasons. Please try to upload the image on your actual domain, and select that image instead.

Best regards,
Rikard

Hi Peter,

We haven’t seen that on our test installations, and no other users have reported the same problem either. What you are describing can happen if you are being logged out of WordPress though.

Best regards,
Rikard

Hey david,

I’m not sure why you need to replace functions.php? Please try to first of all register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

I see that the heading in the slider is changing on the smallest mobile layouts now, did you make sure to check all the possible resolutions/settings?

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

.social-bottom a {
  line-height: 95px;
}

You have this in your child theme which looks to be hiding the menu on mobile:

@media (max-width: 900px) {
  .menu-container {
    flex-direction: column;
    align-items: center;
    margin-top: -100px;
  }
}

Best regards,
Rikard

Hey arthurgta,

Thanks for the login details. Did you place the parent theme in a sub folder, or did you name the folder to something other than enfold? You could try to delete the parent theme, then upload it again. If you need further help, then please share FTP login details with us as well.

Best regards,
Rikard

Hey reesm2,

Could you post a link to the site in question please?

Best regards,
Rikard