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Hey ThiloKiefer,
That doesn’t look much different to what is already available in the theme, did you try the different options under Enfold->Main Menu->Mobile/Burger menu? If you need help with styling your menu, then please let us know exactly what you would like to change.
Best regards,
RikardHey jaimemerz,
Are you using the Siteground Optimizer plugin? If so, then please make sure that file compression is turned off under Enfold->Performance. The plugin in question is throwing a lot of errors, so if the problem persists then you might want to reach out to the authors for further help.
Best regards,
RikardHi,
That is strange yes, please see screenshot in private. What happens if you use a private browser window?
Best regards,
RikardHi,
Thanks for the update, but we can’t really give you any other advice other that what we have already given you. Please start off with a clean installation, then move your code in to a child theme function by function to see when things start breaking.
Best regards,
RikardHi,
In the same place where you set the image, in the theme options.
Best regards,
RikardHi,
We can’t answer those questions unfortunately, maybe you could try to get some clarification with your hosting provider?
Best regards,
RikardHey Dhanya,
Thanks for reaching out, we are not interested at the moment though.
Best regards,
RikardSeptember 12, 2024 at 6:13 pm in reply to: Critical error Enfold – Updating woocommerce product #1466834Hi,
Thanks for the update. What happens if you update WordPress to the latest version?
Best regards,
RikardHi,
Please stick to one thread for your problem, we’ll close this thread for now.
Best regards,
RikardHi,
Thanks for clarification. You need to indentify your custom code, then add your functions one to by one to the new file. You can avoid this problem in the future if you simply use a child theme.
Best regards,
RikardHi,
Thanks for that, but it’s working as expected on my end as mentioned earlier. How can we reproduce the results that you are getting?
Best regards,
RikardSeptember 12, 2024 at 12:40 pm in reply to: Critical error Enfold – Updating woocommerce product #1466813Hi,
That might be the case on your installation, but we cannot reproduce it on test installations. We haven’t had this problem reported from other users either, so it’s likely a problem with your local installation. Deactivating all plugins would be the first step in debugging the problem, then activating them one by one. It’s likely that the problem will not occur if you have only Woo and Yoast activate for example.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 12, 2024 at 11:36 am in reply to: Cannot change Slideshow font family in Advanced Styling #1466809Hey heyfann,
Could you post a link to where we can see the actual element please?
Best regards,
RikardHey neon2020,
It’s displaying fine on my end, did you try using a private browser window?
Best regards,
RikardHi,
I’m seeing images loaded from the URL in private, why are they being loaded from that domain? The domain in question doesn’t have an SSL certificate, so they are likely being blocked by the browser for security reasons. Please try to upload the image on your actual domain, and select that image instead.
Best regards,
RikardSeptember 12, 2024 at 11:23 am in reply to: Critical error Enfold – Updating woocommerce product #1466799Hi,
It doesn’t seem possible to deactivate all plugins on your site, you have 45 activate plugins and nothing happens when trying to execute the action. How exactly do you deactivate all plugins? Your could share FTP login details with us so that we can rename the plugin folder temporarily.
Best regards,
RikardSeptember 12, 2024 at 11:12 am in reply to: Enfold <= 6.0.3 – Authenticated (Contributor+) Stored Cross-Site Scripting #1466798Hi Peter,
We haven’t seen that on our test installations, and no other users have reported the same problem either. What you are describing can happen if you are being logged out of WordPress though.
Best regards,
RikardHi,
Thanks for the update. Why exactly do you need to replace functions.php?
Also make sure that you are running the latest version of the theme (6.0.4) on both sites: https://kriesi.at/documentation/enfold/theme-update/
Best regards,
RikardHey david,
I’m not sure why you need to replace functions.php? Please try to first of all register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardSeptember 11, 2024 at 12:57 pm in reply to: Critical error Enfold – Updating woocommerce product #1466709Hi,
Thanks for the update. Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardHi,
I see that the heading in the slider is changing on the smallest mobile layouts now, did you make sure to check all the possible resolutions/settings?
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
.social-bottom a { line-height: 95px; }
You have this in your child theme which looks to be hiding the menu on mobile:
@media (max-width: 900px) { .menu-container { flex-direction: column; align-items: center; margin-top: -100px; } }
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardSeptember 11, 2024 at 10:09 am in reply to: The parent theme is missing. Please install the “enfold” parent theme #1466678Hey arthurgta,
Thanks for the login details. Did you place the parent theme in a sub folder, or did you name the folder to something other than enfold? You could try to delete the parent theme, then upload it again. If you need further help, then please share FTP login details with us as well.
Best regards,
RikardHi,
Thanks for that. The Yoast SEO box seems to be working as expected on my end, could you share a screenshot or screencast highlighting the problem please?
Best regards,
Rikard -
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